Tag Archives: landline texting

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5 reasons business texting for landscaping companies is a smart move

Landscaping professionals need to provide excellent customer service while completing laborious tasks each day, and landline texting is a handy tool to help landscaping companies get their work done and keep their clients happy. 

The landscaping service industry is responsible for landscape maintenance, lawn care, landscape design, planting, and irrigation to homeowners and businesses. Many landscaping companies are small businesses that may not have big budgets for marketing and administrative support. 

That’s why business texting for landscaping companies is a simple investment that will help you deliver the best possible customer service.  

Business texting is an additional service that optimizes a company’s existing landline telephone number to send and receive text messages without interrupting voice calls.

A business texting service provider, like Text My Main Number, can get your texting service up and running. You can quickly begin serving your clients and streamlining your overall workflow via text message. 

Our friendly and knowledgeable staff at Text My Main Number can get your landscaping company’s landline phone number ready for texting. You and your employees will love using our intuitive online dashboard and mobile app to send and receive text messages

Help busy landscaping crews stay in communication 

On any given day, your landscaping crews are likely out at various locations in the community serving your clients. 

Landline texting allows crews to remain in the loop about what their colleagues are doing, and helps them keep an eye on who is contacting your company throughout the day. Rather than relying on one person to monitor your business line for incoming phone calls throughout the day, your entire team can log into their mobile apps to check messages. Direct communication via text eliminates the chances of confusion and miscommunication and ensures that everyone has instant access to important business messages as they come in.  

Text My Main Number allows multiple users to create accounts to monitor and send messages using your business phone number all at once. Crew leaders can text a client to let them know they are about to arrive at their property to work while the business manager is texting a mechanic for an equipment repair.  

Landline texting saves you time and helps you offer extra customer support

Clients regularly call their landscapers with questions or requests for special services. If your business phone number is optimized for texting, they can simply send you a brief text to pass along the request. You can reply to their question quickly and professionally once you have a chance. Your clients will always feel like you’re there for them, and you won’t need to interrupt what you’re doing to take their call. 

Plus, modern business texting service providers allow you to pre-write and save text messages to help you answer common questions quickly. If a potential client asks about your rates, for example, you can locate and send the appropriate pre-written message to answer the question.

Automated texts make it easy to stay in touch with clients 

It’s normal for clients to suspend their lawn care and landscaping services during the colder months. Once the warm weather comes back around, you’ll want to be able to quickly get back to work without missing a beat. 

Business texting for landscaping companies makes this very easy. 

Instead of going through the hassle of mailing out reminders, sending emails, or making phone calls, simply schedule a text message in advance. A mass, automated text to all of your clients can quickly let them know when they should restart their yard and landscaping maintenance services.

Schedule texts in advance to keep your clients and employees on track  

You can enhance and automate even more of your customer service responsibilities by scheduling out automatic courtesy texts to let clients know when crews will be arriving at their property to work. Landscaping can be noisy work, so families with small children or companies that may be planning important meetings will appreciate the heads up. They may need to shift their daily plans around or reschedule their lawn care appointment that day, which can be done via text. You can also use this feature for scheduling follow-up customer satisfaction surveys so you know if your clients are happy with your landscaping services. Surveys help you quickly learn about any potential issues or mistakes and professionally address them. 

It’s also incredibly easy to schedule a text beforehand. You can pre-write the message and set it to send on a specific day and time. You can also schedule reoccurring text reminders if you plan on providing a regular service. 

Business texting for landscaping companies sets you apart from competitors 

Less than 30% of all companies offer messaging services to help customers, according to statistics compiled by Hubspot. Yet, 62% of consumers say they would like to have the option to confirm an appointment via messaging. 

Landline texting allows your company to cater to your client’s preferences and makes it easier for them to book your services over other local competitors. By making it as easy as possible for people to schedule and communicate with your team, clients are more likely to choose your services and keep coming back. 

Texting is a much more efficient and personal form of communication compared to emails or paper flyers. Your clients can feel comfortable knowing that they’re speaking with a qualified lawn care professional who is willing to take the time to understand what they want and answer their questions.  

Now has never been a better time to invest in landline texting for your small business. Text My Main Number offers an affordable business texting service that is equipped to assist business owners in any type of industry. 

Visit our website to learn more about Text My Main Number. 

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Business texting for small companies: What are the benefits?

Good entrepreneurs know that in order to remain competitive and succeed in business, they need to make themselves available to their clients and colleagues. An easy and effective way to increase your availability is through landline texting.

In this post, we’ll talk about the various ways landline texting outperforms email communication, social media, and mobile applications. We’ll also show you why 2021 is the ideal time for small companies to make sure they’re set up to send and receive text messages from their main phone numbers.

What is landline texting?

Landline texting is a service that optimizes a hard line phone number a company already has so the phone number is able to send and receive text messages in addition to voice calls. Adding this feature allows a business to streamline communication and automate some routine tasks. The service won’t affect normal voice call service, and it doesn’t require any additional equipment to use.

Many small companies have chosen to work with Text My Main Number for their business texting service needs. Our friendly and knowledgeable staff can get a company’s landline phone number ready for texting. We’ll also help train employees on using our intuitive online dashboard and mobile app where they can manage text messages.

Consumers are on their smartphones a lot, so you should be too

We now know that people use their mobile phones to access the internet just as much as they use their computers. As of 2019, mobile devices were generating about half of all website traffic recorded globally, according to statistics and research gathered by Hubspot.

If people are spending that much time on their mobile devices, why not make it as easy as possible for them to use their mobile devices to connect with a business via text message? Landline texting not only opens up another convenient line of communication straight to your company, but it can also help drive traffic to your company’s website where they can learn more about the company and the services it offers.

Furthermore, Think with Google research tells us that people are already comfortable contacting businesses using their smartphones, with 60% of smartphone users reporting that they have contacted businesses directly using internet search engine results. Having the extra option to text a business’s number makes it even more likely that they’ll take the time to reach out.

Sorry, your fancy emails are probably getting ignored

The industry average email click-through rate is only 2.13%, according to recent stats from Hubspot. Of the few emails that do get opened, 42% are viewed using a mobile device.

Many companies assume that they should spend their time and marketing dollars on flashy email campaigns. That was a wise strategy when email was still getting started a few years ago. Today’s it’s a different story. People’s inboxes are overflowing with messages that they likely don’t have time to sort through and read. According to 2020 data from Sinch, 40% of consumers said that they have at least 50 unread emails waiting for them in their email inbox.

While emails can generate some interest among the folks who faithfully check and read the emails you send out, it’s statistically more likely that those messages never get opened in the first place.

Business texting can be a more effective strategy for small companies. Consumers are 35 times more likely to open mobile messages, according to 2020 Hubspot statistics. Plus, studies show that text message marketing campaigns perform seven times better than similar email marketing campaigns.

Text messages can be as simple as sending an automated ‘thank you’ note to a client after they make a purchase or a short announcement about a special promotion that your company is offering and a link to your mobile site for more information.

Social media is too noisy for effective business communication

Social media does provide a good opportunity to promote your company and interact with business associates, but in the coming years social media is expected to become increasingly crowded with new users and brands. By the year 2023, there is expected to be a total of 257.4 million social media users in the U.S. alone. Around the globe there will be 3.43 billion, according to Hubspot. Plus, algorithms and elaborate social media campaigns can make it difficult for people to see content from smaller companies, even if it’s great content.

Business texting for small companies gets your messages right in front of the people who care about them most without fighting an algorithm or competing for attention. Companies can even use their social media channels to encourage people to sign up to receive their text messages.

Business texting for small companies builds trust in your brand

Mobile apps can also be a risky investment for small businesses, with some business apps costing hundreds of thousands of dollars to design and launch.

According to Sinch surveys, 80% of consumers say they will only download apps from companies they know and trust, and 72% of consumers are concerned that apps are tracking their movements.

Professional text messages sent from your business’s main phone number can help establish trust between your company and potential clients or business partners. Messages can be customized and addressed specifically to the recipient, so they know they’re speaking with another person instead of a chatbot.

Now has never been a better time to invest in landline texting for your small company. Text My Main Number offers an affordable business texting service that has a solid track record of helping small business owners across various industries upgrade their existing landline telephone technology to better meet the needs and expectations of their modern clients.

Visit our website to learn more about Text My Main Number.

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Here’s why business texting for day cares is a good investment

As daycare facilities around the country do more work with less available resources, staff members can use landline texting to streamline communication and work more efficiently.

Like many small businesses, many child care providers are struggling to make ends meet after the global coronavirus pandemic upended normal life. However, vaccination rollouts and office building re-openings mean parents may need to send their children back to daycare in the coming months.

To manage this transition, business texting for daycares can easily help connect parents and staff members to coordinate important child care information. A landline texting option allows parents to text the daycare’s main phone number, so there’s no need for the business to purchase additional equipment or spend time managing another phone number.

To get started, contact a reliable service provider that can help optimize your landline phone number to send and receive SMS messages. Text My Main Number is an experienced business texting provider that can help small business owners get the most out of their company’s existing technology.

In this post, we’ll talk about how landline texting can help improve your workflow and put parents’ minds at ease as they return to work.

Business texting for day cares is a strategic investment that’s also convenient for parents

Half of all parents who have yet to return to work since the pandemic say they haven’t been able to go back because of childcare limitations, according to the U.S. Chamber of Commerce. There can be many reasons for that, but it doesn’t help that parents are likely worried about their children if they send them away to daycare all day.

With landline texting, parents can feel a little more comfortable knowing that their child care providers are just a quick text message away. They won’t have to worry about leaving work to make a personal phone call or distract daycare workers from supervising all of the kids in their care. Caregivers can also text parents updates throughout the day, or ask them specific questions without interrupting parents and guardians who are busy at work.

Landline texting protects daycare worker privacy

Daycare employees may feel obligated to hand their personal mobile phone numbers out to parents and guardians. However, this can open workers up to receiving messages from families at all hours of the day or on days when they are not working. It also puts workers’ personal contact information in the hands of people they may not know very well.

Business texting allows your workers to communicate through the company’s main phone number where messages are monitored and managed by everyone on the team. It helps keep conversations professional and ensures that everyone is on the same page.

With Text My Main Number, each employee can log in using their own secure credentials to read and send messages from their computer or mobile device.

Parents can text their last-minute pickup and drop-off plans

Mornings can get hectic and workdays can run longer than expected. Rather than add to the stress, business texting for daycares makes it easy for parents and caregivers to communicate pickup and drop-off plans without needing to make a phone call when they’re likely already running behind.

Once a parent texts a message to your landline number, every staff member can see the message and understand what the new plan is. There’s no miscommunication or confusion because everyone’s already on the same page.

Less time on the phone = more time with the kids

The majority of childcare in the U.S. is provided by small business owners, according to the U.S. Chamber of Commerce. That means daycares with already limited resources will need to find creative ways to manage health and safety precautions to keep kids safe despite decreased revenues from fewer children in daycare during the pandemic.

“Prior to the pandemic, there were approximately 675,000 childcare providers in this country, predominantly small businesses, who were already operating on thin margins,” a report by the U.S. Chamber states.

The financial challenges caused by the pandemic caused 60% of daycares in the U.S. to cut operating expenses by eliminating staff positions, according to a survey by the National Association for the Education of Young Children.

As day cares start to fill up again, daycare workers will need to have tools in place to supervise children and manage their other responsibilities. Luckily, Text My Main Number’s intuitive user dashboard allows all of your employees to read and send text messages from wherever they are. You don’t need to worry about missing incoming messages from worried parents, and you can reduce the time you would spend talking on the phone

Business texting for day cares helps make billing and payments easier to track

Aside from communicating childcare logistics, you can also use business texting to send payment reminders and confirmation.

Childcare costs can be expensive, and many families need to closely manage their household budgets. It can be helpful to send automatic payment reminders to let parents and guardians know when they’ll need to pay for their daycare services.

It’s easy for employees to set up regular payment reminders via scheduled, pre-written text messages. Payment reminders and confirmation messages help parents have up-to-date financial information, and you and your employees aren’t wasting time composing and sending the same routine message to every parent.

Text My Main Number is an affordable and experienced business texting service provider that is proud to help small business owners across any industry upgrade their existing landline telephone technology to better meet their changing needs.

Visit our website to learn more about Text My Main Number.

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How Dog Groomers can use Business Texting?

How_Dog_Groomers_can_use_Business_Texting

People love their pets, and with summer right around the corner, dog groomers are going to be busy getting everyone’s four-legged friends ready for the warmer weather. To help manage the uptick in business, businesses can use business texting for appointments and reminders.

The pet grooming industry has surged in recent years. Overall the industry was expected to grow 5.7% from 2019 to 2025, according to market analysis by Grand View Research. More than 60 million American households own a dog, and pet adoptions are continuing to rise. That means there will clearly be a long term need for reliable dog groomers across the country.

Many dog groomers operate their own small business, which can be challenging to manage. Business texting is a great tool for busy dog groomers who need to focus on their work and keep their business moving forward.

In this post, we’ll talk about how business texting platforms, like Text My Main Number, can help dog groomers successfully manage client demands and bookings.

Allow clients to text their appointment requests

With the majority of Americans now owning cell phones, it makes perfect sense that businesses would offer more mobile friendly ways to get in contact with their clients. Dog groomers who need to manage multiple appointments through the day can use a business texting service to receive appointment requests to their main phone number – in addition to voice calls and online orders.

Texting is a great option for busy pet owners as well. For example, as soon as a dog owner sees that their dog needs a bath or a hair cut, they can text their groomer to request an appointment. In return, the groomer can tell the owner which days or times work best for their schedule. Business texting can save both sides a lot of time on the phone, and maybe a few hours of playing phone tag, to book a grooming appointment.

Confirm appointments with clients ahead of time

It’s not unusual for pet owners to accidentally forget that they made a grooming appointment and not show up. Although it is a simple mistake, these no-shows can cost your business money, and possibly result in charges for the dog owner for missing the appointment as well.

To avoid no-shows from happening in the future, dog groomers can send out an automated text message reminder to clients a day or so before their scheduled grooming appointment. That way, the pet owner will be less likely to forget to bring their dog to the groomer at the scheduled time.

Ask quick questions via text to save time

Every dog owner has different preferences when it comes to how their dog gets groomed, which can be a lot to keep track of for one dog groomer.

Groomers who are in a rush may not have time to stop what they are doing to call the owner for an answer to a quick question, but with business texting, dog groomers can just send the owner a quick text to clear up any last-minute questions they have while they’re working.

Remaining in contact with owners during their pet’s grooming appointment helps keep them in the loop and ensures they get the exact service that they want. In the end, you’ll have a happy client and maybe a larger tip for your care and attention to detail.

Text owners when their dog is ready to get picked up

On average, it takes about two or three hours to complete a full grooming service, so owners often just drop their pet off at the groomer and leave to go about their days.

However, busy dog groomers may not have time to call owners on the phone and tell them that they can come pick up their pet as soon as possible. Business texting platforms, like Text My Main Number, allow dog groomers to create text message templates that groomers can personalize and use when they need to send out reminders for owners to come pick up their dog at the end of their grooming session.

Set up scheduled reminders for owners to book their next groom

Most people get their pets groomed on a regular basis, but sometimes owners can lose track of time between grooming appointments.

A dog groomer using business texting can schedule text messages weeks or months in advance to remind owners when it’s time to schedule their next grooming appointment. This added convenience keeps your grooming clients returning on a regular basis with very little effort on your part. Scheduled reminders are also a good way to make sure pets are feeling their best and don’t go too long without a full groom.

Announce specials and discounts

Dog groomers can use business texting to announce any special offers, sales, or seasonal discounts to generate more business for themselves.

Texting can also be a great way to introduce new products or services you are offering, particularly if you also sell grooming products or pet supplies. Be sure that your clients consent to receiving these types of promotional text messages from you, and that you only send messages when you have something specific to announce.

In conclusion

As the pet grooming industry grows, groomers need to find creative ways to keep up with the more demanding pace. Business texting is an affordable tool for groomers to use to help schedule appointments, set reminders, and stay in contact with clients. Plus, you don’t have to purchase any special equipment or get a new phone number to send and receive text messages to your existing business phone number. Services such as Text My Main Number can help set up texting for your dog grooming business today.

To learn more about business texting, visit the Text My Main Number blog for even more information.

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4 Ways to Use Automation to Step Up Your SMS Marketing for the Holidays

4 Ways to Use Automation to Step Up Your SMS Marketing for the Holidays

As we enter the last few months of 2020, many businesses are getting ready to implement their holiday strategies and campaigns, including those that utilize SMS marketing.

One of the things that is so useful about SMS marketing is the potential to automate many aspects of a campaign and therefore, save significant time and manpower implementing said campaigns. If your business has set up SMS marketing through a business texting service, automation could be the answer you are looking for to step up your efforts this holiday season.

Read on to find out how to use automated SMS marketing features to benefit your business during the holidays and all year round!

4 Ways to Use Automation to Step Up Your SMS Marketing for the Holidays

Automated replies to new subscribers

We are going to start with the assumption that your business is seriously pushing your SMS marketing list in anticipation of holiday campaigns. If you have already made plans to do so, feel free to skip ahead.

However, if your business is not already planning to ramp up its list building efforts, we suggest that you change that today! SMS is a natural solution to build an omnichannel marketing strategy and direct the attention of your target audience straight to your products and/or services.

Once you have a plan in place to gain new SMS marketing subscribers, you will want to set up processes to connect with those customers right away. With the auto reply feature, available through a business texting service, you can customize automated reply templates to respond to messages based on specific keywords texted to your business phone number.

For instance, perhaps your business allows customers to opt-in to SMS marketing by texting the keyword ‘JOIN’ to your phone number. You can set up your platform to reply automatically upon receipt of that keyword to acknowledge the new subscriber as soon as possible.

It is valuable to your business to make this connection with new subscribers right away! Automate a quick ‘thank you’ message, and be sure to immediately deliver on any incentives that were promised to new SMS marketing subscribers. Customers will certainly appreciate the recognition and, of course, they will appreciate the reward, as well.

Schedule seasonal content and/or holiday drip campaigns

If your business is running just one SMS marketing campaign, you could be missing out on all the personalization features that this tool has to offer. Many businesses cater to different demographics or customer personas. Therefore, in order to get the most out of SMS marketing or any marketing tool, you may need to run several versions of the same campaign.

You can see how this can quickly become overwhelming. However, with scheduled texting, you can take some time to set up each campaign targeting different customer personas and schedule them out in advance. Utilize customer segments, either through your business texting service directly or an integration with your current CRM, to target the right customers with the right messages.

With scheduled texting, you can plan your targeted drip campaigns or non-promotional content ahead of time- giving you more time to actually run your business!

Remind customers of their abandoned cart

In a year like 2020 in which so much retail shopping has actually been done online, the term “window shopping” can sound like a thing of the past. However, customers enjoy window shopping as much as ever- it just looks a bit different.

Many consumers will peruse a website, adding products to their shopping cart, without actually intending to buy something right away. In fact, in March 2020, 88.05% of online shopping carts were abandoned.  

The very first step your business should take in improving its abandoned cart rate is to optimize the checkout process. Ensure that the process is quick and seamless in order to make up some of that lost revenue that you may be experiencing. Something as simple as optimizing the checkout process can boost its conversion rate by 35.26%.

Once you have optimized the checkout process, consider reminding your customers of their abandoned cart via SMS. SMS marketing boasts a click-through rate of 19%, compared to just 4.2% for email. And with 79% of smartphone users making a purchase decision based on SMS opt-in or similar mobile device services, it stands to reason that your business’ best chance of recovering abandoned carts exists within text reminders.

After a cart has been left untouched for a few days, set up your business texting platform to automatically shoot a friendly reminder to that shopper. Stop leaving money on the table, and start using SMS marketing automation to improve your sales this holiday season!

Use survey texting to improve the customer experience

After a customer has completed and received their online or in-store purchase, your business should immediately ask them to complete a customer survey while the experience is still fresh in their minds. With survey texting, it has never been simpler or faster to conduct surveys in a way that won’t take up too much of the customer’s time. 

The integrated text response feature through Text My Main Number’s platform will allow you to set up multi-level automated replies to collect important customer feedback data. Not only will automation make this process seamless, but your customers will have a secure way to give honest responses.

Collecting customer feedback is crucial to improving the overall customer experience- something every business should concern itself with. With so much going on around the holidays, automating this process will help you to collect vital data without taking up any more of your attention.

The holidays can be overwhelming, but with automated processes available through a business texting service, this time of year can also be incredibly rewarding. Use these tips to provide a better experience for customers and a more fruitful 2020 holiday season for your business.

If you haven’t set up your business texting service yet, what are you waiting for? Start your 14-day free trial with us today!

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Landline Texting for CPAs: What to know

How_CPAs_can_use_Landline_Texting_in_2021

Few people look forward to the hustle and bustle tax season more than CPAs, and a landline texting service can make it easier to connect with clients and juggle the onslaught of appointments.

Landline texting allows any CPA to text clients from his or her main business phone number without needing to purchase additional equipment or add a new phone line. Simply use a business texting platform such as Text My Main Number to use your landline or main business phone number to send and receive text messages.

Statistics show that most consumers prefer texting over other forms of communication, including phone calls and emails. With a business SMS plan, CPAs can add an extra layer of convenience for their customers as well as an additional tool to improve your office workflow during the hectic tax season.

In this post, we’ll talk about how CPAs and other tax professionals can adopt texting and use it to their advantage. 

Texting frees up time for your business

Have you ever wondered how much time you and your staff spend talking on the phone, confirming appointments, and answering client questions day in and day out?

CPAs can probably understand how that time can add up. Finding realistic ways to reduce the time spent on the phone means there’s more time to grow the business, follow up with valuable clients, or take some time off to relax.

Texting gives you back the time you’d otherwise spend talking on the phone with chatty clients or leaving countless voicemails.

You can simply use your mobile device or computer to send and read text messages through your business’s main phone number. Check messages when you’re between meetings, grabbing coffee, or taking a walk. Since you can connect to texting platforms on any approved mobile device, you can step away from your office for a quick walk or to grab lunch with a client and not miss a message. 

It’s also easy to set up bulk, automated text messages to confirm appointments, send reminders, and say thank you. It’s also a good way to nudge your clients early on in tax season to get their filings in so you’re not left with a mountain of work just before the deadline.

If you tend to receive the same questions, you can set up auto-replies based on specific keywords, create and save message templates, or set multi-automated replies with Text My Main Number’s intuitive Integrated Text Response feature that helps you collect data for your business.

CPAs can get their filings in sooner

One of the most challenging parts of tax season is running down clients for information they lost or didn’t send to you or your office. This not only eats up time, but it can also be easily forgotten about in the flurry of tax filings you need to keep track of.

Landline texting makes it easy to send a quick message to a client’s mobile phone to remind them to send over a picture of a document over the phone or answer a quick question via text message.

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Easily separate business and personal texts

Handing out your personal cell phone number to clients may be tempting. You want to be easily reachable in case of an emergency, but you are also giving up a little bit of your privacy. Plus, it makes it more difficult to unplug from work if you constantly see text messages from clients rolling in over the weekend or during a vacation.

A business texting plan helps you keep personal and business messages separate by directing text messages to your company’s main phone number rather than your personal cell phone. If you want to check your messages while you’re away from the office, simply log in to your business text messaging platform from any mobile device or computer. 

Text messages keep your schedule manageable

It’s easy for CPAs to start to feel overwhelmed during tax season. With so many appointments and filing deadlines to remember, it can easily turn into a springtime scheduling nightmare.

Business texting allows CPAs to keep a written record of appointments, client questions, re-bookings, and more all on one convenient digital platform. It’s no longer a problem if you and your staff members are away from their desks when a client confirms or changes an appointment. Text messages are saved for later viewing, so you can easily refer back to the message later and make any necessary changes to your calendar.

Texting cuts down on annoying emails

What’s worse than waking up in the morning to 20 unheard voicemails? How about 2,000 unread emails.

Everyone’s email inbox gets cluttered up after a while with messages that range from urgent to unfiltered junk. During tax season, a CPA’s email inbox is a disaster zone.

You can cut down on those annoying emails by encouraging your clients to text your main number when they want to get ahold of you. There are fewer texts to sort through every day, so you can easily see what you need to know and move on with your busy day.

You’ll attract and retain valuable clients

Young people today have gotten accustomed to doing their business digitally rather than over the phone, whether or not that’s for the best. Offering an option for clients to text your main company number makes your service more appealing to those folks who would rather skip the phone call to set up an appointment.

Clients can simply save your number in their mobile phones and have it on hand whenever they need to speak to their CPA or make an appointment.

To learn more about Text My Main Number and our business texting services, visit our website where you can also reach out to our amazing customer support team or request a free demo.

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How to Use Text Message Marketing to Increase Website Traffic?

In the mobile-happy world of 2020, it is more important than ever to meet customers where they are- on their cellphones. For businesses that make all or most of their sales online, text message marketing is a must-have tool for increasing traffic to your website and therefore, entering more customers into your sales funnel.

Sales from mobile shopping, also known as m-commerce, in 2020 are expected to account for 49.2% of ecommerce sales in the United States. By 2021, that number is predicted to rise to 53.9% with no expectation of slowing down any time soon. 

Now you might be thinking, “I already have an established email marketing strategy, and people check their emails from their phones all the time.” In a way, you’d be right. However, studies show that text message marketing campaigns perform seven times better than email marketing campaigns. 

The reason for this is simply that too many email inboxes are stuffed to the brim with spam! Even the most expertly laid out email campaign will struggle to cut through all that noise. On the other hand, only 10% of text messages are spam, making it far easier to get the attention of your target audience.

Ideally, your business can find a way to use email and text message marketing together. Nevertheless, it is time for your business to begin focusing on text message marketing to drive traffic to your website.

Read on to find out how to do just that.

How To Use Text Message Marketing to Increase Website Traffic?

Optimize your website for mobile.

If you haven’t already taken this step, what are you waiting for? Whether or not you choose to adopt text message marketing, your business needs a mobile-friendly site, especially if you rely on that site to make sales. 

Today’s consumers are used to lightning-fast internet speed and responsive web design. Chances are if they have to wait too long for your site to load on their cell phone, they will move on, potentially to your competitor’s site. 

Not only do you need your site to be fast, but you also need it to be well-designed. Before launching or finalizing any web design, you need to test it on a variety of devices: iPhones, Androids, iPads and tablets, laptops, desktops and any other internet-capable device you can think of. 

Optimizing your website will not only make it more accessible to mobile-shoppers, but it may actually get rewarded by Google. You have probably already heard about the importance of SEO (Search Engine Optimization) for getting your website to move up the Google ranks and discovered by more people. Well, responsiveness is an important aspect of that process- not just for mobile browsers, but for Google users on all devices.

Internet browsing and shopping is no longer exclusive to a computer. If your business hopes to keep up, it would be wise to ensure that customers can access your website from any device, especially their cell phones.

Include web links in all text message marketing.

This might sound like a no-brainer, but you would be surprised to hear how often the simplest details can get overlooked! 

If you hope to increase website traffic for your business with business texting marketing, you need to let the people know where to go! It is rather unlikely that someone will take the time to open their mobile browser, find your website and browse for the item that was promoted in a text. Make sure that the product or service that you hope to sell is never more than one click away.

This can become a challenge for many businesses utilizing text message marketing. After all, you only have about 160 characters to make your point, and many URLs will eat away at your character limit rather quickly. 

Luckily, there are a number of free link shortening tools online, like bitly, which can transform your long, messy link into one that is more compact, giving your message a cleaner look. Most importantly, it will leave you with more characters to actually make a sale!

Integrate your text message marketing platform with ecommerce tools.

To really build up the strength of your text message marketing efforts, you need to enable it to work seamlessly with ecommerce tools. Not only will this allow you to increase website traffic, but it will also help to increase overall productivity.

Many business owners feel hesitant about adopting new systems or tools merely because of the amount of time and energy it can take to weave the new way into the old. However, with API access, your business can create a happy union between text message marketing systems and ecommerce tools.

After your systems have been integrated, you will have easy access to data, processes, and automation across platforms. You know what they say- “work smarter, not harder.”

Use text message marketing to send product updates.

Whether you are launching a new product, restocking on a fan favorite or offering a limited-time sale, you need to alert text message marketing subscribers. And of course, don’t forget the web link!

We also usually recommend that businesses offer exclusive deals to text message marketing subscribers. This is a great way to not only build your list, but to ensure that you are continuously providing value with this medium. 

To that end, plan some exclusive deals or flash sales for text message marketing subscribers. Send out a bulk text encouraging customers to take advantage of the deals before time runs out, and watch the website traffic surge!

Write compelling CTAs in every text.

If there is some action that you want customers to complete, then you need to tell them! This is what’s called a call to action, or CTA. If you are still reading this article, then you obviously want to tell customers to visit your site in the CTA of your texts. However, there are a few key elements of a well-written CTA that can make all the difference in meeting that goal.

Each and every CTA should be concise, urgent and valuable. In other words, you need to quickly tell the customer what you want him or her to do, when they need to do it and what they will get out of it!

For example, if you are sending a promotional text for a flash sale, it might look something like this:

“Shop the sale today only to receive 15% OFF select items!”

In just a few words, you will have hit all the key elements of your CTA! If you don’t yet feel confident in writing effective CTAs, try running some A/B tests. Write out two different versions of the CTA for messages that are otherwise identical. Then, send them out and see what happens! If one version performs remarkably better than the other, try to replicate those results for the next time.

When it comes to increasing website traffic, text message marketing can make all the difference. Try out some of these tips in your next campaign for the best results.

If you’re ready to increase your business’ website traffic, check out some of our features to find out how we can help!

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How a Mobile Texting Service Can Boost Your Survey Response Rates?

Mobile texting for businesses has proven to be one of the most effective marketing channels. Many industries have turned to text messaging to communicate with their leads and existing customers because of its impressive response rates. Since SMS has such a fast turnaround, it would only make sense that it would be used to obtain feedback via mobile texting when you’re looking to analyze production needs, understand where you can improve customer service, and receive feedback from your target audience.

The point we’re trying to drive is that business texting is the most efficient tool to use to increase your survey response rates. Now, for the remainder of this article we’ll detail the most ideal practices for using the Text My Main Number business texting service to send surveys.

Let’s start with the facts.

So there you have it. Business texting is the most lucrative communication tool to implement into your marketing strategy. Now how do you guarantee you’ll get an actual response to your surveys? We’ll show you how!

Top Business Texting Survey Best Practices

Have them at hello.

Keep in mind that people get tons of messages each day so you’re competing with other marketers and their friends and family. Even if they did opt in to receive messages from your business, they may not recognize the message when they first get it.

That being said, you have to grab their attention as you remind them about your business. Start your message with mentioning your brand name so they trust who you are from the beginning.

Make it short and sweet.

The biggest mistake that content marketers make is including too much copy, quotes, and amusing quips. Depending on the type of phone the user has, the character limit may cause for them to receive your messages separately. Even worse, a long message runs a high risk of the reader losing interest.

Keep your request for them to fill out your survey short and sweet and use shortened links such as bit.ly to keep the character count low. Include wording that lets them know that your SMS survey won’t take more than 5 minutes.

Humanize your message

The key to beating all the SMS white noise your target audience receives is to personalize the messages you send. That’s how you’re going to build trust and help them connect to your brand.

The most crucial signal is showing your customer how much you value them, and you can start the gesture by addressing them by their first name.

You also want to avoid sending mass texts using your mobile texting service because the copy you use is a dead sales pitch giveaway. It’s just as obvious as cold calling. Send customized messages based on their history with your business and send them offers that would interest them based on their buying pattern. The more you humanize your messages, the more loyalty you’ll shape.

Strategize Your Message Delivery

All communication channels entail a lot of variables that can affect the open rate of your messages. Recipients are more likely to view their texts during specific days and times. You also have to keep time zones in mind so that you’re not sending messages during inconvenient times.

The best way to test the most effective survey delivery times is to send two separate groups the same message but at different times. You can also try switching up the copy and links you send to see which messages had the better response rates which will help you better understand your target’s preferences.

Augment Your Content Accordingly

Don’t design your messages as if you’re writing a page for a book. Your message is being delivered to a device that your audience holds in their hands. As stated above, keep it short and sweet and include links that are optimized for mobile devices. In other words, your surveys need to actually work on mobile devices.

Size your messages according to the type of device you’re delivering it to and run tests to make sure the survey buttons are working properly. You want to ensure that it’ll work on all major platforms to avoid people abandoning it midway because it’s not working right.

Make Your Call-to-Action Crystal Clear

A call-to-action is what you need to include at the end of your message to entice readers to perform an action. Use a sentence that is inviting and will encourage them to click on a link that leads them to the survey.

You must make your call-to-action simple and crystal clear. Think about what you want the reader to do and figure out the most simple way to get them to take action.

Incentives Go A Long Way

Let’s just cut to the chase. Not many people want to take surveys because they feel it’ll take up too much time or the questions are too intrusive. However, when you add an incentive like an exclusive discount or gift card, suddenly taking a survey doesn’t seem so bad. If your survey happens to be a long one, make sure your incentive is a generous one.

Final Thoughts

Using a mobile texting service to send surveys is an excellent way for brands to understand their consumers. Major retailers find that SMS surveys are quite successful. Having noticed that it’s true that the response rate is quite fast is the reason why they also use mobile texting to request feedback. It’s also the most efficient way to provide customer service because customers will get a quick reply to further assist them.

Business texting is an opportunity to enhance many areas of your daily operations and stay ahead of your competitors. We strongly suggest that you don’t miss out on using the best marketing tool to connect with your audience and you can start by launching a survey campaign.

To get started with mobile texting for your business, start your free trial with Text My Main Number today!

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How Landline Texting Improves Curbside Pickup for Spring Home Improvement?

How Landline Texting improves Curbside Pickup for spring home improvement?

Spring is traditionally the time of year when homeowners get to work on all of the maintenance and DIY home improvements they want to get done around the house. However, the coronavirus pandemic is still making it difficult for some people to go to stores to get their shopping done. Landline texting can help home improvement stores keep up with the increased consumer demand brought on by springtime projects by streamlining their curbside pickups. 

Here is how landline texting can benefit your home improvement business:

1. Curbside Pickup speeds up home improvement projects

More and more consumers are turning to curbside pickup as a way to quickly complete their errands and avoid crowded stores during COVID-19. Home improvement projects often require hours of trips to massive hardware stores to purchase supplies, but many consumers are already accustomed to using curbside pickups to do their shopping.

A curbside pickup service allows your customers to text their order into their local hardware store, so the items are ready for them to pick up when they arrive. The service saves them time they would have spent wandering around the store and browsing for what they wanted.

2. Landline Texting helps you get orders ready ahead of time 

No one knows your store better than your employees. Once someone texts in their order to your business’s main phone number, an employee can locate the items and have them ready for the customer to pick up.

That means you will not have to get a new or additional phone line to offer business texting, you can simply use a platform like Text My Main Number to enhance your business’s existing phone number to send and receive text messages. 

Landline texting also helps your employees spend less time answering and returning phone calls and more time fulfilling orders. Click here to learn more about how business texting can benefit your company.

3. Curbside Pickup helps keep your employees safe

Spring is usually the busiest time of year for home improvement stores. Plus, the coronavirus pandemic has made home improvement projects even more popular as people stay at home.

According to an article by The Wall Street Journal, home improvement retailers saw a huge jump in consumer demand during the pandemic, with sales expected to continue climbing through the pandemic.

Landline texting versus calling or emailing is a smart strategy considering 85% of consumers say they prefer text messaging over other forms of communication. Plus, studies show that people read 95% of text messages within just three minutes of receiving them. 

4. Landline Texting gives mom and pop hardware stores a competitive advantage

Small businesses have taken a big economic hit during the coronavirus pandemic, partially because they do not have the same conveniences that big box retailers offer such as online shopping and mobile phone applications. Business texting is a more affordable and manageable investment that allows your customers to get a similar service and avoid crowded stores during the springtime home improvement season.

More ways home improvement stores can use Landline Texting

Here are a few other creative ways to use business texting to connect with your customers. 

Announce spring specials

Spring is a popular time to offer discounts and specials on gardening products and equipment for household maintenance projects. You can use business texting to announce your big specials to frequent customers, so they remember to come to you for their next spring improvement project.

Send order confirmation and reminders

For customers who use curbside pickups, you can text to coordinate pickup times, confirm their orders, and send reminders to come get their items. This saves you and your employees valuable time from calling to follow up with orders.

Spread the word about a special event

If you host or sponsor spring store events, texting is a great way to spread the word. Although events may look a little different during the coronavirus pandemic, they are still a great way to connect with customers and promote your business.

In conclusion

The coronavirus pandemic has created new challenges for homeowners and businesses, but the home improvement industry is expected to continue thriving as the pandemic forces consumers to stay at home, according to the latest industry reports. Curbside pickup is one of the many shopping services we have adapted to during the challenging times, and consumers will likely expect companies to continue offering it once the pandemic ends.

Plus, it’s expected to remain a popular option for shopping in the future.

Now has never been a better time to invest in landline texting so your business can offer the best possible customer service and stay open during the pandemic while keeping employees and customers safe. 

Landline texting helps your home improvement business save time and money, accommodate new shopping routines, and ensure your store is not crowded with people. Landline texting does not require any special equipment or a new phone number – instead, it is through a business texting service like Text My Main Number.

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4 Ways Landline Texting for Business Will Improve Your Marketing Plan

It wasn’t too long ago that the mobilized communication platform known as Landline Texting for Business was deemed the best and latest form to reach leads. It completely changed the way daily operations would be managed and how we nurture our relationships with customers.

Landline texting for business became “a thing” in recent years but SMS for business was something that become common in the early 90s. It started as a tool that Europeans used for easy banking transactions, and now people often use it make payments, transfer money, pay bills, etc.

As all things do, this new form of communication and online tool evolved into something that many small business owners started to utilize for various purposes, and amongst its uses the most actionable function became adding landline texting for business to marketing plans. Companies were now discovering just how powerful SMS marketing was becoming.

When you’re looking to believe in something that is not going to be expensive yet will be very effective in increasing your revenue, it’s proof you want to see. There are several ways to prove that landline texting for business is going to be a fruitful source in your marketing plan. It may quite possibly be the most cost-effective and result-driven part of your plan.

Let’s review some statistics that will help introduce the power that lies in SMS marketing.

98% of Landline Texting Messages are Read

Practically all mobile devices have the capacity of receiving and replying to text messages. SMS is an out-of-the-box feature that doesn’t require internet connections or app installations. When someone sends a text message to a mobile device, there’s a 98 percent chance that it will be read. These prevalent aspects of landline texting make it a very appealing component of small business marketing.

Landline Texting for Business Has a Response Rate of 45%

In comparison to social media or email communication, text messaging has a much more impressive response rate. We’re talking nearly ½ of smartphone users respond to text messages faster than they do an email message or direct message on social media. Les than 10% of consumers open emails from businesses unless it’s in response to an inquiry they submitted or a notification about an order they placed. Spam fills up everyone’s inboxes and the actual percentage of emails that are considered spam is 80%. So of course, people ignore their emails!

More Than 50% of Consumers Prefer Landline Texting for Business

More than half of consumers enjoy the concept of interacting with customer support via text messages. Some of the most popular customer services inquiries that can be handled by landline texting for business include payment confirmations, availability of products, and shipping status or order processing. In the past, these communications were largely handled by email, but the existing overabundance of spam makes landline texting a better option.

75% of Customers Look Forward to Text Messages with Promotional Offers

According to Digital Marketing Magazine, 75% of all customers would like to receive special offers, discounts and coupons delivered as a text message to their mobile devices. Incidentally, a suggested strategy is to create a call-to-action messages that includes a certain sense of urgency. Limited time offers that have to be used by a particular date are great for increasing store traffic. Another approach is to encourage recipients to forward coupons to their friends and loved ones. In the end, even though landline texting for business is now a remnant media outlet, small business owners should not ignore it. With the right landline texting for business company owners can greatly improve their customer acquisition and retention processes.

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3 Ways Business Texting Services Help You Strengthen Customer Relations

Strengthening relationships through Business Texting Services comes in handy for marketers who are looking to generate and convert leads. It’s also very effective in improving your relationships with existing customers because it allows you to engage on a more personal level, share content, send exclusive offers, send special announcements, and keep them connected to your brand.

Some business owners may not be comfortable yet with using business texting services because it sounds a bit evasive to send text messages to their contacts but the fact of the matter is, people actually prefer to receive text messages from businesses than phone calls or emails.

Think about it.

You’re at work sitting in on a meeting and your mind wanders off as you begin to wonder why your shipment from your favorite retailer never arrived yesterday. You can’t very well pick up your cell phone right then and there to call and find out the status of your shipment. Sending an email isn’t going to work either because you want to know RIGHT NOW and not hours from now, and some customer service teams reply days later.

Now, if you could just pick up your cell phone and quickly send a text message asking for a status update and get a reply within minutes…how satisfied would you be? Very! That’s why more brands are using business texting services to improve their customer relations.

Here are 3 other ways business texting services will help you build trust and loyalty with your consumers:

1. Use Business Texting Services to Nurture Your Customers.

While automating messages can be useful, it’s not necessarily the best way to build a relationship. Ultimately it will affect your bottom line and it has been proven that when you nurture a relationship with a customer, you make nearly 50%more in sales from them compared to those whom you do no cultivate a relationship with.

Not only do customers you develop a relationship with become repeat customers, but they are also more likely to refer your company to friends and family. That means that nurtured relationships will in fact lead to higher revenue. But what will help you build a relationship with your consumers? Easy peezy! Conversations will!

More times than not, sending a text message is how friends and family choose to communicate with one other, and so it would only make sense that you use the same concept to effectively build a relationship between your brand and your consumers.

There are so many ways to use business texting services to start conversations. You can start with conversations starters such as:

  • Hey Sam, we noticed you wanted more info on our promotion. Do you have time at any point today to go over the details?
  • Good morning! I saw this article on how to maintain your hair color and thought you may want to read up on it before you schedule your next appointment for hair coloring with me ?
  • Hey Sarah, we were reviewing reports and saw that you ordered vitamins a month ago and figured you may be running low by now. Here’s a discount code for your next purchase!

These types of text message are short, friendly, and very likely to convert into a sale. We highly recommend you insert this into your sales funnels because you will notice an influx in orders over time simply because you embedded conversational wording into your marketing plan.

2. Send Promotional Offers as You Build Your List of Subscribers.

If a consumer had an excellent experience buying your products or taking advantage of your services, there is a high likelihood that they will be a repeat customer. In fact, they are more likely to spend money on your brand than a new lead. Even if that only accounts for an approximate 5% increase in customer retention it will still increase your bottom line up to 95%.

In order to make this theory work at its best, it’s imperative that you re-engage former buyers, which can easily be done by using business texting services to send messages about new products, announcements, promotions, opportunities, and features. You can track how many of those messages met your end goal of encouraging a customer to buy from you again by using a keyword to build your filtered list of subscribers.

When you use a keyword, your customers will have the ability to (for example), text VIPCUSTOMER to your business phone number for more information on receiving exclusive promotional deals that is not available to all customers. You can also set up an autoresponder to thank those who sent in the keyword and then make sure to monitor the list so that you know who to send the special “VIP” offers you promised they’d receive.

One of the benefits of using business texting services is the fact that people can send and receive text messages to and from your business phone number.

3. Increase Your Review Ratings – Business Texting Services.

Here’s a little fun fact: Companies that have 10 or more reviews online will gain 50% more conversions than brands who have a whopping zero number of reviews. Most people fishing for information on a product or service will use Google to find out more before they spend their money. On average, consumers read approximately 7 reviews before they believe in your brand, and 22% of consumers who have read a bad review (just 1 bad review) will quickly decide you’re not the brand for them.

Moral of the story is that having good reviews will help your business with positive online exposure and sales conversions.

Here’s how business texting services can help you gain good reviews and boost your sales:

Send a links in a text message asking your customers to write a quick review about their positive experience with your brand. You can insert an incentive like 10% off their next purchase for their time.

Want to know how much this tactic works? Links via text message have a 36% click through rate. Being that mostly everyone reads text messages within seconds of receiving them, you have a good chance of getting an increase in reviews on the same day you request your customers to submit them.

Takeaway

If emails and phone calls aren’t getting you the results you want in terms of reaching customers, nurturing customer relationships, or converting leads, then perhaps it’s time for you to give a business texting service a try. If you’re afraid it may be too complicated, it’s not. In fact, the Text My Main Number text messaging platform is very user-friendly, and the customer service team offers training during your free 2-week trial period.

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2 Ways Landline Texting for Business Increases Sales

So how will Landline Texting for Business ensure an increase in sales you ask? Well, think about the full process of landing a sale or a new client. It starts with an exchange that becomes a lead and then HOW you nurture that lead is what determines if you’ve gained a new customer. The more personalized your method of interaction is, the more likely you are to establish trust from the lead while increasing their interest in your brand.

Once you have their interest, it’s the next 5 tips that’s going to lock them in. Then you just copy and paste your methodology to multiply your revenue.

2 Ways Landline Texting for Business Increases Sales

Like we stated above, if you gain more leads, you’ll increase sales. The question is, how exactly will landline texting for business help you convert your audience from people who are just clicking around on your website or social media profiles into actual customers?

1. Use Landline Texting for Business to Generate Leads

The more leads you attract to your brand, the more sales you’ll receive. Being that text messaging is the feature that cell phone users utilize the most, it’s safe to say that you have a greater chance of attracting them by using landline texting.

Think about it. If you wanted to reach someone right now to tell them about something exciting, does your instinct drive you to email them? Or is your first thought to go to their Facebook page to send them a message? Probably not.

Your first instinct is probably to call someone when you want to tell them about something exciting or urgent. However, people rarely answer their phones and depending on the time of day, more times than not you’re going to get their voicemail. Now, what they will do almost IMMEDIATELY is check a new text message when they see the notification on their phone.

So again, landline texting for business is the method that will generate the most leads because texting is the majority of the population’s preferred communication method.

If you’re using Google Adwords to attract leads, you can now add coding that will let leads directly send a text message to your business. You can then use a landline texting for business platform to reply instantly and engage with your leads.

You can also generate leads by using the SMS feature on your social media profiles. Depending on the platform, some have the option to add a click-to-text button right on your profile.

2. Beat Your Competitors with Your Follow-up Method

OK, now you pulled their attention because they clicked to text your business. What’s next?

Research has demonstrated that 35-50% of sales go to the brand that replies first to a lead’s inquiry. Then comes the art of persuasion and the attitude you use in the verbiage of your message to certify that you’re using your landline texting for business technique at its best.

To build rapport with your leads you must start by indicating how your product or service will provide a solution so it’s crucial that you are detailed in your persuasion. Your text message will be read within seconds of being received so there is no doubt that you will connect with your leads more via text messaging than any other method of communication.

Takeaway

Once you have your foot in the door with your lead, send an inviting message that persuades them to click on a link to learn more about how your product or service is the answer to what they need and always suggest a way to connect. Include a call-to-action and use the word “free” wherever you can because everyone appreciates that they can ask more questions or schedule a consult at no cost to them. For more information on how landline texting for business can help your brand increase sales, feel free to contact us for a free consultation.

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The 3 Best Free Texting Apps for Smartphones

Two cartoon characters standing in front of a big tablet, one holding a star and the other a smart phone.

“If it’s free it’s for me!” We’ve all heard this saying and the reason it is so popular is because everyone loves anything that’s free. Especially if it’s a service you can make use of like the best Free Texting app.

When looking for a free texting app there are some things you should consider. For starters, some are bombarded with annoying promo ads because someone has to make their money somewhere. Other SMS/MMS services aren’t as irritating.

Being that text messaging is the most popular method of communicating, free texting apps have risen over the past several years. Now it’s up to you to decide which texting app is the one for you. After researching and testing a variety of text messaging services, we came up with a list of the best texting apps for smartphones.

The 3 Best Free Texting Apps for Smartphones

TextMe Up

Not to be confused with TextNow (which we’ll review below), this particular texting app provides you with your own phone number that you can use to send and receive message with. One of the perks of TextMe Up is that it doesn’t have as many ads per page. However, it does have them in more areas so the nuisance level will be a matter of the user’s preference. You can add credits to use the phone number to make calls. While solely using this as a free texting app doesn’t incur a cost, there are subscription fees that range from $4.99-$7.99/month depending on the access level you choose. When you do sign up to a subscription, you can say buh bye to the ads!

Google Voice

One of the most popular and best free texting apps is Google Voice. It allows you to send SMS and MMS for free and make phone calls so long as it’s within the US or Canada. People have reported some not so great reception when it comes to making calls outside of the coverage area but with perks like the Chrome browser extension, voicemail, and an easy-to-use app…who can complain? The great thing about this texting app is that you don’t have to have a Google account to use it.

TextNow

Similar to TextMe Up, TextNow is another free texting app being used by many smartphone users to make free calls and send and receive free text messages. It has a pretty clean and easy user interface to navigate which is why it’s considered one of the best free texting apps on the market. Users have reported that they barely have issues and they enjoy the fact that they can subscribe to a text plan that doesn’t require Wi-Fi for as little as $9.99/month. If you simply want to continue using the texting app services but want to remove the ads, you can subscribe to an ad-free service for $2.99/month, but that also limits the number of texts that you can send and receive. So there you have it. In the sea of information, you’ll find online on the best free texting apps, Text My Main Number has selected the 3 that happen to have the best service and all offer an option to remove the promotional ads that fund them. Happy texting!

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Use Business Texting Services to Improve Sales Conversions

Use Business Texting Services to Improve Sales Conversions

If starting a conversation has never been your strength, using Business Texting Services may be the key to using the right verbiage to improve your sales conversions. You’d be surprised how meaningful a relationship you can build by sending and receiving text messages with your customers.

Even when it comes to lead retention, business texting services have proven to be the best communication method to engage prospects, schedule consultations, estimate appointments, and getting orders.

Most business owners can probably relate to the fact that traditional sales methods no longer work. People prefer a more customized form of interaction and when pitching a service or product to them, they want to know SPECIFICALLY why it would serve them a purpose.

When you personalize a product or service to tailor to someone’s needs, you increase your chances of sparking their interest, and in turn, of landing a sale.

With business texting services you have the ability to customize messages to intrigue your target audience’s attention in a more direct way than say a print ad or email. The secret to creating a message that will improve sales conversions is to:

  • Be genuine in your wording
  • Define the benefit
  • Humanize your message
  • Include a call to action

Using Business Texting Services to Nurture Customer Interactions

Like anything else you’re looking to build, nurturing customer relationships also takes work. It no longer works to keep interactions between businesses and customers transactional. It’s too black and white and people want the gray.

People connect to brands via a variety of mediums these days and they end up overwhelmed with the different directions they’re approached in. Whether it be a TV commercial, promotional email, social media ad, or any form of print ad, the push to advertise brands is everywhere. That’s why we say that using business texting services is the way to go because you’re reaching them at the palm of their hands.

In other words, you’re cutting through the noise to get their attention.

Now that you’re at the front of the attention line, how do you ensure that they don’t ignore your text message AND that your message converts into a sale?

Conversation Goals That Ensure Sales Conversions

Not all conversations should be started to encourage a sale. Sometimes initiating regular conversation indirectly converts into a sale, and that’s where the science behind building good customer relations begins. Here are a few reasons to spark a conversation with prospects and customers that can help sales conversions via text messaging.

Engagement – Stay connected with your audience and send them text messages with important company announcements, a birthday wish, a “haven’t heard from you in a while,” and always include a promotional code to entice them to use their discount in store or online.

Retention – Most businesses get a good percentage of their sales from returning customers. Believe it or not, those returning customers sometimes make up over 90% of your sales. Send existing customers exclusive deals via text message to help them feel like they’re VIP to you and offer them an added incentive for referring your business to others as well.

Acquisition – Did you know the average cost of a retail lead is $34?That’s not counting what business owners are spending on publishing ads, but when using business texting services your spend is reduced by an impressive amount. The takeaway? Treat your customers like someone you know and nurture a relationship though personalized messages using business texting services that don’t break the bank. You’ll see that in time, you will convert conversations into sales simply because you got to know your audience better.

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Exploring Landline Texting for Evites

Exploring Landline Texting for Evites

Start using the # 1 communication tool to send and manage evites for your next event. Landline Texting for Evites has the highest open rate and providing invitees with the ability to autoreply is sure to increase attendance.

While it’s true that many industries have taken advantage of the benefits of SMS marketing, one industry that is finding landline texting to be useful for more than just advertising is the events industry.

Having the ability tocommunicate with your target audience via text messaging increases the possibilities of receiving a response to an invitation for an event. Even if you’re not in the events industry, chances are that your business will host an event sooner or later. Using business texting to send out the invitations will still work better towards increasing attendance than email or snail mail.

For example, restaurants can use a business texting platform to send out invitations to special events like when they want to alert their customers about a new themed night.

“Hi Michael! We’re hosting our very first karaoke night at Bob’s Steakhouse this Thursday, and we’d love to have you attend. Just reply with SINGMEIN to be added to our guestlist!”

Or, you can go a step further and include a link when your event requires that a ticket be purchased.

“Good evening Mrs. Horowitz. Tickets for this year’s annual Valentine’s dance school fundraiser are now available. Click on this link to purchase your tickets before the early bird special is over on February 1st.”

When you use the Text My Main Number text messaging platform, you’ll have the ability to manage communication on an easy-to-use web-based user panel. Making it easier to manage your guestlist and keep accurate count of attendance.

Sending Evites through SMS

When you’re trying to increase attendance for an event and you know that most of the population owns smartphones, it’s quite simple to decide which form of communication to use to send out invitations. Especially when text messages have an impressive open rate of 98%. I think it’s safe to say that you can pretty much guarantee that your invite will be read.

Exploring Landline Texting for Evites

There are so many text messaging platforms out there and choosing the right company to go with can become overwhelming. Before you end up down the rabbit hole that is Google, here are some of the features and tools you’ll want your landline texting provider to offer:

Cost Effectiveness: It doesn’t make sense to start using text messaging to send and manage evites if it’s just going to be an added expense. If you’re going to add this communication tool to your event planning duties, then you’ll want it to make financial sense. Choose a text messaging provider like Text My Main Number that will not break the bank.

Customization: Ensure that the provider you choose has a web-based user panel that is easy to use, and easy to customize to your needs. You’ll want it to have the ability to create lists and schedule messages. Text blasts are only as good as you can customize them to meet your target audience’s preferences (i.e. specific days, times, and text categories) in order to retain your opt-in rate. 

Features: When sending evites using a text messaging platform you’ll want to add a human touch and use featuressuch as emojis, MMS, auto reply, and perhaps even a chat widget to enable instant conversations for anyone who may have questions about the event.

Customer Support: Ensure that the provider you choose offers customer support to assist you with your campaigns and answer any questions you may have about how to use their landline texting platform efficiently.  Companies like Text My Main Number who offer free training are ideal because the first teach you how to use all the key features and the admin panel from the very start.

Free Text Messaging Trial

Before you decide what platform to use to send out evites for your next event, you should consider a landline texting provider that offers a free trial to test run your campaign. During this time, take advantage of also testing the level of customer support you’ll receive to make sure you’ve chosen a provider that will be reliable when you need assistance.

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Avoid Spamming Your Audience When Using Landline Texting

You never want to get so excited about having an SMS marketing platform to send offers to your customers that you forget there are rules to the game. Spamming someone with a plethora of messages is the last thing you want to do with using landline texting.

Yes, we get it. It’s fun to have a new resource to reach out to your audience. Not so fun? Annoying them to the point where they’re opting out of receiving further messages from you. It can also cause you legal problems.

Before you start partaking in spammy behavior, take a loot at the tips we outlined below to help you retain your list of subscribers.

How to Avoid Spamming Subscribers with SMS

Using the Text My Main Number landline texting platform for your SMS Marketing is not a large investment, but any investment you make in trying to pull in new revenue for your business should be taken seriously.

It’s extremely important that you know the proper protocol and permissions that go with text messaging.

Non-compliant marketing can become costly and the last thing you want to do is spend thousands of dollars in fees for improperly messaging your subscribers.

There are 3 organizations that regulate SMS messaging. They are:

When it comes to best SMS marketing practices, it’s CTIA and MMA that regulate it, and the FCC is a government agency. The laws created by the FCC are what regulate SMS marketing and protect the public from being spammed by businesses. The two laws that most protect consumers are the CAN-SPAM and the TELEPHONE CONSUMER PROTECTION ACT.

While Text My Main Number is not a legal firm and we do not claim to know all the ins and outs of the compliance regulations, we do have some recommendations on protecting your brand from being non-compliant.

How to Protect Your Brand from Complaints in SMS Marketing

For starters, you want to use a reputable landline texting platform like Text My Main Number who stays up to date with regulations to ensure their clients are always in compliance. As a text messaging provider, they do all the work to understand the laws so that your business can avoid complaints from consumers about being spammed.

Landline texting is a service you would only offer to people who opt-in to receiving text messages from your business. For those who want to opt out, it’s important that your text messaging provider knows how to create an easy method for people to unsubscribe.

How to Entice Your Audience to Opt-In Using Landline Texting

When you offer an incentive to your audience for subscribing, you will notice how quickly your opt-in rate will rise. The most common way to track the offers that are working to increase your list of subscribers is by using a keyword for your SMS marketing campaigns. You can then create promo ads using the keyword and publish the ads on your social media platforms.

Best & Easiest Opt-Out Methods When Using Landline Texting

It’s important that you provide a clear and easy way for subscribers to opt-out, otherwise you will be violating regulations and it can lead to legal complications.

Subscribers should be able to easily opt-out from receiving text messages by replying with the word “STOP.”  

SMS marketing has become one of the most popular forms of promoting products and services for many industries. The last thing you want to do is lose the ability to advertise your brand’s offerings because you didn’t follow the laws that are accompanied by landline texting. The good news is, you don’t have to spend time learning what those regulations are, because Text My Main Number does it for you.Sign up today for our free trial and start using one of the most trusted landline texting providers in the U.S.!

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10 Ways to Use Business Texting to Improve Your Opt-in Rate

What good is a list of subscribers if you can’t keep them interested? To ensure your contact list is continuously increasing, use these tips to improve your opt-in rate with Business Texting.

As more industries begin using landline texting, it’s important that you stay smart and use the best practices. You want your target audience to stay interested in receiving text messages from your business, which is why we created this post. We want to teach you how to use business texting in a way that will retain your list of subscribers.

With the plethora of communication channels out there for businesses, trying to decide which will work best for reaching your audience can be difficult. You want to ensure that your prospects and customers receive your message without being annoyed.

10 Ways to Use Business Texting to Improve Your Opt-in Rate

1.  Keep Your SMS Marketing Messages Short

The only way business texting is going to be effective is if you avoid annoying your subscribers so keep your messages short. No one wants to read a long text message and we strongly suggest that you keep them down to a sentence or two. You want them to quickly glance at their text message preview window and immediately attract their attention with that first sentence. That’s what’s going to encourage your subscriber to tap their screen and open the rest of that text message.

2. Use Business Texting to Build Relationships with Your Audience

In any relationship you build, loyalty is one of the most vital ingredients in that recipe. Building loyalty with your prospects and customers is a great way to strengthen a relationship with the. Don’t send messages they haven’t shown interest in receiving. Unless they’ve subscribed to receiving messages in the particular category your blasting out about, recognize their interests so that in turn, they appreciate that you respect their boundaries.

You can learn about your text message recipients’ preferences by simply asking at sign-up what type of text messages they’d like to receive from your business.

3. Don’t Annoy Subscribers

Research has already proven that consumers prefer communicating with brands via text messages over phone calls or emails.  One of the reasons it’s preferred is because they already feel overwhelmed with the overabundance of emails that are clogging up their inbox. Limit your business texting frequency and provide valuable content. People want to engage with your brand so long as you don’t pass a specific threshold where they perceive your messages as being excessive.

4. Provide Useful Updates

or online retailers who ship products, you can ask your customers if they’d like to receive alerts and updates about their order at checkout. Many times, emails from business fall into the spam folder and gets missed by the customer. This causes consumers to call your business phone number to get an update. Make it more convenient for them by text-enabling your business phone number so that they can send their questions or concerns about their order, and an employee can reply using the Text My Main Number web-based user panel.

5. Personalize Your SMS Marketing Messages

SMS Marketing works best when you customize your text messages to be personal and inviting. If you have a large list of subscribers, it would be best if you split them up into groups by category. That way you’re able to send personalized text messages to each group about their specific product or service interests. When you send out text messages to your entire list of subscribers, they tend to be too generalized and come across as they same advertising messages they’re already receiving from other brands.

6. Avoid One-Worded Replies When Using Business Text Messaging

You want your audience to feel like they’re interacting with someone who cares about their inquiry. The best way to humanize digital communication is by messaging as if you were speaking in person. Send full sentences and add a touch of personality to make it more conversational. You want your subscribers to feel engaged in order to retain their interest in sending and receiving messages to your text-enabled business phone.

7. Set Limits When Using Business Texting

Enjoyable communication is a two-way street so setting boundaries from the beginning will avoid overwhelming your subscribers. You want to be cognizant of the time of day you’re sending your text messages, the amount of text messages you’re sending, and that you’re including a reason from them to engage in your context. You may have to create groups based on the time zone the recipient is in and create sub-groups based on their interests. When scheduling text messages, be sure that you’re still customizing the messages by keeping the message personalized so that it suits they boundary lines.

8. Convey Value in Your Business Text Messages

If you’re a medical professional who just started using a landline texting platform to communicate with your patients/clients, send messages that make sense and are useful. For example, you can send daily tips on how to improve your health which will add value to your business text messages. Don’t spam them with nonsense because by doing so, you’re killing their trust in you. You can send out surveys that will help you understand what else you can do to add value to your text messages. Once people agree to receiving messages from your practice, adding value is what will keep them opted in.

9. Ensure Relevancy in Your Content

Everyone is connected to their mobile devices and with text messages having such a high open rate, there is no doubt that landline texting is the best form of communication. That’s why it’s extremely crucial that the content you deliver is relevant to your target audience. If they’ve opted in to receiving messages from your text-enabled business phone number, that means they’re already interested. So now it’s up to you to tailor content that will help establish more of a beneficial relationship with your subscribers.

10. Safeguard Your Opt-in Rate

A lot of times, businesses increase their text messaging contact list by offering a promotional discount for signing up. Shortly after customers have used that promo code, they opt out of receiving messages from your brand. Often times, the reason that happens is because your company has sent irrelevant content to them, and way too much of them at that. It’s not all about advertising when it comes to sending text messages to consumers. You can also offer customer service to your subscribers and answer their questions about products or services. Even sending a happy birthday will go a long way with subscribers and these items will help safeguard your opt-in rate. So, the formula in retaining and growing your text messaging contact list is:

Low frequency in text messages + valuable content + personalization = a strong and developing opt-in rate. To get started with SMS communication with your consumers, contact us to start your free trial and speak to one of your text messaging platform professionals who will be able to answer all of your questions, and help you get all set up.

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Top Business Texting Marketing Campaign Ideas

Business Texting

Is business texting a resourceful tool for your brand?

Making your SMS marketing simpler should be your goal and as you generate leads and increase revenue for your brand, you will realize that landline texting is the most cost-efficient and productive marketing tool you’ve ever encountered.

There are so many marketing channels that ensure business owners that they will see immediate results. In other words, ROI will be instantly demonstrated. Yet, once they launch their marketing campaigns…not so much.

As you decide which marketing strategies are worth the expense and which ones should be tossed out the window, think about this:

Let’s focus on that last statistic.

If you’re not providing value in your SMS marketing campaigns, your audience will lose interest. So yes, business texting is the best way to communicate with your consumers, but you must create valuable content in order for them to stay interested and opted in.

Business texting has been the most highly used marketing took for many industries like insurance firms, restaurants, service professionals, and medical professionals. That’s just to name a few!

Text My Main Number is one of the top text messaging platforms and knows what works best when launching an SMS marketing campaign that delivers value to the recipient. For those who don’t know what adding value to a text messaging marketing campaign means, we’re going to review some of the best business texting marketing campaign ideas to get you started.

Top Business Texting Marketing Campaign Ideas

We’re going to help your brand meet their marketing goals through business texting. In our experience with various industries, we’ve seen some great results which we will detail below industry by industry.

Business Texting Marketing for Insurance Firms

Many insurance firms depend on leads and referrals to gain new clientele. Up to now, email marketing campaigns have been one of the top ways to reach out to prospects and existing clients.

With the decline of open rates over the years, insurance firms have now turned to landline texting to share content and communicate with their target audience. With SMS messaging they’ve noticed that there is a more personalized connection and recipients are more responsive.

Insurance firms who are looking to increase their revenue are sending text messages with offers such as:

  • “Text ‘Free Quote’ to 555-555-5555 to get a quote within 24 hours”
  • “Hi John, this is Mark at Pathway Insurance, I noticed you are eligible for a discount on your policy. Reply to this text to schedule a phone call with me to review.”
  • “We are offering a 10% discount to all clients who refer our services to their friends and family. The discount will be applicable to both you and your referral.”

SMS Marketing for Restaurants

While social media promo ads, Groupon, and other coupon apps and websites have been a great marketing tool for restaurants, there has been redemption decline over time. People get excited about restaurant offers when it’s shiny and new. That’s why they’ve begun using landline texting for marketing campaigns. Some of the SMS marketing methods include offers like:

  • Creating flyers to place on the tables with a keyword that customers can use to opt-in and receive a discount on their next visit.
  • Send alerts with new menu items and offer a discount when they order that specific item.
  • Send surveys to recent restaurant visitors to see what menu items are a favorite. You can include a promo offer for those who take the time to fill out the survey.
  • Send discount offers for customers who come in on specific days/times (this works best to offer during times where the restaurant is normally slow).

Landline Texting for Service Professionals

Service professionals such as car mechanics, HVAC technicians, handymen, landscaping professionals, etc. are taking advantage of the convenience of using the Text My Main Number’s easy admin panel to create groups and send text messages with specific offers to each group.

The top business texting use for service professionals is sending alerts. Those alerts end up being a great marketing technique because they bring in revenue. People tend to forget when to schedule maintenance and services so you can send alerts that say:

  • “It’s that time of year again! Reply to this text message to schedule your annual maintenance on your HVAC unit.”
  • “We are offering $20 off of mowing services this Wednesday only! Reply with the best time of day to come by this Wednesday and we will reply to confirm the time.”
  • “Your car is due for a tune-up, reply to schedule a convenient time and receive a 10% discount.”

How Medical Professionals are Utilizing Business Texting

Medical professionals also need revenue boosts and sometimes it’s difficult to choose the best outlet for marketing. When using landline texting to reach out to patients, you want to keep your messages personalized and the frequency in which you send them low. No one wants to receive a thousand text messages because it becomes like receiving spam in your email inbox which is the main reason why there has been a decline in open rates for emails.

For medical professionals to boost their revenue, they can send text messages that say:

  • “Hi Susan! It’s time for your 6-month check-up. Reply now to schedule your appointment.”
  • “Hi Joan. We see it’s time for you to pay us a visit. We’re offering a 10% discount on botox this week, so we figured now is a good time for you to come in. Reply to schedule your appointment.”
  • “Hi Michael, since you’ve been a client for over a year, we’d like to offer you a free therapeutic massage when you refer a friend who schedules and completes an appointment. Have your friend text ‘Massage Me Now’ to our business phone to schedule their appointment.”

Text My Main Number offers a variety of articles on our blog that will help all industries increase their opt-in rates and sales. We also offer free training so that you know how to use our business texting platform. Give our free trial a run and you’ll see that adding landline texting to your marketing plan was definitely the way to go!

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3 Holiday SMS Marketing Strategies That Will Guarantee an Increase in Sales

Are you a retail business that is very ready to beat your competitors and boost sales for the holidays? If so, Text My Main Number has the key to boosting your sales using SMS Marketing.

Once Thanksgiving is over and everyone is done with eating their biggest meal of the year, spending time with their family, and eating leftovers for the remainder of the week…it’s time to start the holiday shopping! If you’re sending promotional offers using your business texting platform, get ready for an influx in orders.

In an effort to help online and brick and mortar retailers boost sales for the holiday season, Text My Main Number has designed a list of the best SMS marketing strategies that are guaranteed to increase sales!

3 Holiday SMS Marketing Strategies That Will Guarantee an Increase in Sales

Research has demonstrated that consumers spend the most holiday shopping dollars online and not in stores. While Black Friday is probably the most popular day to start the holiday shopping craze, Cyber Monday beats it by a landslide. In fact, people spent over 6 billion dollars last year on Cyber Monday.

Holiday shopping continues throughout the next several weeks leading up to Christmas Day. So, if you have a retail business and you haven’t put together a holiday marketing plan, use this article as a guide to get you started with business texting which is the preferred method of communication to consumers.

We want you to avoid losing out on the big money that exists in holiday shopping by using the # 1 method of communication; landline texting. If you have a text-enabled business phone number, you can use this time of year to send promotional offers via text messages to your consumers.

Let’s go over some of the best SMS marketing strategies to increase sales.

1. Collaborate with a Competitor

Sounds ridiculous right? Well it’s not. It’s brilliant! Think about it. If you collaborate with one of your competitors to combine holiday promotions, you will increase your consumer audience because both your customers and theirs will be at your reach. The key here is to partner with a competitor who has a larger customer base.

Before reaching out to your competitor to offer a partnership, go on their website and find a product or service that would go well with one of your own. You’ll want the promotional offer that compliments a product or service for both brands so that it makes sense.

For example: If you sell cell phones, collaborate with a competitor who sells cell phone cases so that the combined offer makes sense.

If you sell mugs which is one of the highest trending items to sell this year, reach out to a competitor who sells tea or coffee to create an attractive holiday gift offer.

Once you’ve decided which competitor to link your holiday gift offer with, it’s time to leverage from the power that exists in business text messaging. Since landline texting is such a resourceful tool to send promotional offers and alerts to your consumers, it’s an excellent platform to use to announce your exciting partnership. In a matter of seconds, you will be able to reach your now larger audience to encourage them to click and buy your promotional gift offer.

2. Free Giveaway

A free giveaway is not new for SMS marketing plans. While it may seem counterproductive because you’re trying to increase revenue it’s actually one of the best ways to bring in sales.

Choose an item you may be overstocked on to choose as the free giveaway item which can end up being something that customers re-gift to their family, friends, or even a coworker.

Here are a few strategies that will help make your free giveaway offer even more appealing:

Make the offer exclusive: When you announce a limited offer, it creates a sense of urgency to the consumer. They want to make sure to take advantage of the offer before it runs out. Additionally, you can make this offer even more exclusive by only offering it to those who subscribe to receive text messages from your business.

Replace discount offers with a free gift offer: Free always sounds better than a percentage off of a purchase. People would rather receive a free gift than 10% off their purchase. So instead of using your business text messaging platform to send a discounted offer, announce a free giveaway.

Create a minimum sale amount per order: In your landline texting campaign for the holidays, you can set a minimum order amount before they qualify to receive a free gift. In other words, you’re offering an incentive when they spend a specific amount.

Design a Holiday Gift Guide for your SMS Marketing Campaign

According to research, nearly 20% of consumers start their holiday shopping research in September, and a whopping 40% start in November. Most importantly, online shoppers like browsing through gift guides and start selecting their purchases in December.

The best way to announce your holiday gift guide is using your landline texting admin panel to create a targeted group to send the announcement to. Use wording like:

“Our Holiday Gift Guide is Ready! Click on the link to take advantage of our exclusive offers now!”

Consumers who are accustomed to searching through gift guides, typically have a specific person in mind to buy the gift for. So, take advantage of this mindset and create a niche-specific gift guide. Since children and women are the most popular target audience to buy for, you may want to create a gift guide that is specific to these groups.

Set up your SMS Business Texting Campaign for the Holidays

Text My Main Number is offering a free 14-day trial for businesses who would like to text-enable their business phone number. This holiday season is the best time to test the benefits of using a text messaging platform by launching an SMS marketing campaign that will increase sales and subscribers.

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5 Text Messaging Methods That Will Improve Your Auto Repair Shop Marketing

There are millions upon millions of cars are on the road and at one point or another, they will need repair. Whether it’s standard maintenance or an unexpected fix, there will come a time where drivers will have to bring in their car for service. How do you make sure it’s YOUR auto repair shop they come to?

There are numerous ways to pump up your auto repair shop’s marketing plan, but Text My Main Number would like you to focus on the # 1 communication platform to reach your audience.

Enabling your business phone number to send and receive text messages will allow your auto repair shop to:

Personalize Your Relationship with Customers

Most car owners treat their vehicles like one of their children. In fact, a lot of people even name their cars because that’s their way of creating a connection to it. When someone cares about something on that level, they will always have questions and concerns on the best way to care for it.

Can you imagine what a connection an auto repair shop owner will build with customers whose questions they can answer quickly about their cars? That’s an entirely new level of elevating customer service.

You can even increase your customer base by positioning yourself as an expert in the industry and have potential customers coming to you for answers. If you’re able to answer their questions, chances are you’re the repair shop they’ll trust to bring their car to when it needs service.

Use your social media profiles to post tips and tricks to maintaining your car, before and after car repair photos, testimonials, and more to show your target audience everything you do and know. Perform a quick Google search on the best auto hashtags so that you can draw in people who are searching auto topics online and looking for answers. It’ll be your profile they come to, and you can add a “text us your questions” button to your social media page to make it easy for them to use text messaging to connect with you.

If you provide good social media service to your audience, they will trust your brand and recommend it to others.

Use Business Texting for Promotional Offers

Business texting has become quite a resourceful tool for both auto repair shop marketing and customer service. It’s the most engaging way to maintain a relationship and when you add a discount to the messages you send out; you have an increased chance of getting someone to reply or click on the links you send out.

Sometimes people get lazy with scheduling auto maintenance, tune-ups, and other repairs. But if you use business texting to send them friendly reminders to bring their car in for service with a coupon attached…they will come.

Build Loyalty through Business Texting

People trust their friends and family’s advice when it comes to who they trust to service their cars. Word of mouth referrals are the crux of the auto repair shop industry. If you continuously provide good service to customers, they will spread the news and that builds loyalty.

Offer your customer deals and promotional perks for referring your auto repair shop to their friends and family. This is what you would call a customer loyalty program and it can become extremely effective to your business profits.

SMS Appointment Reminders

Don’t miss out on revenue because a customer forgot about their appointment. You may not have been able to reach them by phone when attempting to confirm, but via text message, you will have a much greater chance of getting your customer’s attention.

Text messaging is the most common form of communication so letting your customers know that it’s time to visit your auto repair shop for service or reminding them about an upcoming appointment will significantly decrease your percentage of missed sales.

Request Reviews via Landline Texting

Next to word of mouth, online reviews are the next most trusted form of trusting an auto repair shop’s service. If they weren’t told by a friend or family member, they want to read about it from someone who has had an experience with the business.

When people do a Google search for “auto repair shop near me,” the top review sites like Facebook, Yelp, and Google will come up with the repair shop’s contact information and reviews. The higher you rank, the better.

Invite customers to write a review about your auto repair shop business using landline texting by sending them a link via text message that they can click on and quickly leave feedback about their experience. The more reviews you get, the better you’ll rank on search engines.

Seamless Auto Repair Shop Marketing

Text messaging has changed the way people communicate and businesses have had to adapt. Auto repair shops have been used to traditional marketing for decades and to transition to digital marketing has been a challenge for most repair shop owners. Not because the process is difficult, but simply because the concept seems overwhelming to those who fear technology.

Text My Main Number gets you. We are so sure that text-enabling your business phone number is the answer to improving your marketing and increasing your sales, that we will offer you a free 14-day trial to get you started! Our team is readywhen you are to answer any questions and get you set up. Our free training will also help you use our text messaging platform to its fullest extent to ensure your success.