All posts by Text My Main Number

If you try to send a text message to a landline phone number, the message will not be delivered as landline phones are not designed to receive text messages. This presents a ton of problems since nearly 50% of the entire world’s population owns a phone.

However, with text to landline services, you can text enable your landline phone. This means that landline text messages can be received for whoever owns a landline phone. All they need to do is sign up with a texting provider and they’ll then be provided user access to a GUI (graphical user interface) where they can not only receive but also send text messages.

As such, if you own a landline phone, you can still enable text-to-landline, to ensure you receive messages from your customers. Landline texting for businesses is essential to ensure you expand your reach.

What is a Landline Phone?

A landline is a telephone that is connected to a physical wire or cable, that transmits voice and data signals over a network of interconnected telephone lines. It’s typically called a “landline phone” because the cable is usually buried underground or attached to utility poles. Many homes and businesses still use a landline phone to communicate through calls and more.

The main advantage of landlines over mobile phones is that they do not rely on radio waves or satellite signals, which can be affected by factors such as weather, distance, and obstructions. Landlines also typically have more consistent and higher-quality voice connections compared to mobile phones.

However, with the increasing popularity and convenience of mobile phones, the use of landlines has declined in recent years. Now more than ever, businesses are enabling text-to-landline services which allows texting to happen with landline phones.

What Happens When You Enable Text-to-Landline?

Traditionally, landlines have been used for voice communication only, which means that you cannot send text messages to a landline in the same way that you can send a text message to a mobile phone. However, Text My Main Number provides the technology to send landline text messages and receive messages from landline phones.

When you text a landline, your message is converted into a voice message and then delivered to the recipient’s landline phone as a recorded voice message. This means that the recipient will hear your message played back through a computerized voice. Any landline texting service can provide this option. As a good practice, it’s a good idea to confirm with the recipient that they are able to receive text messages on their landline before sending your message. Learn more about our landline text message services by reaching out to our customer support team!

How to Text-Enable Your Landline Business Phone with Texting Services

Text to landline phone requires a specific technology that allows text messages to be converted into a format that can be delivered to a landline phone. One of the best ways to have a text to landline feature is by using business texting services such as Text My Main Number.

Text My Main Number provides a landline texting for businesses and enables users to send landline text messages using their landline phone number. All you need to do is subscribe you’ll have access to a web-based platform or mobile app to send and receive messages.

The Benefits of Text-to-Landline

The perks of sending landline text messages means that you can reach an even larger audience than before. It allows you to reach a portion of the population who may not have a mobile phone and makes everything more convenient for them. Below are a few of the amazing benefits you gain from text-enabling your landline.

1. Improved communication: Text messaging provides a convenient and efficient way to communicate with others, particularly when voice calls are not practical or desirable. Text messages can be sent and received quickly, without the need for a lengthy phone call.
2. Increased productivity: Text messaging allows you to communicate with others while multitasking, which can help you be more productive throughout the day. For example, you can send and receive text messages while you are in a meeting or on a phone call.
3. Expand customer reach: Landline text messages can help your business reach a wider audience by allowing customers to send text messages to your landline phone number. This can be particularly helpful for businesses that operate in industries where customers prefer to communicate via text message, such as healthcare and retail.
4. Cost savings: Text messaging can be less expensive than voice calls, particularly for businesses that need to communicate with customers or employees frequently. Text messaging also requires less time and resources compared to phone calls, which can help businesses save money with our landline texting service.
5. Flexibility: Landline text messages can be used in a variety of settings and situations, making it a flexible and versatile communication tool. Text messages can be sent and received from anywhere, at any time, which can be particularly helpful for businesses with remote or mobile workers.

Key Tips for Sending Landline Text Messages

1. Check if the landline phone can receive text messages: Not all landline phones can receive landline text messages. You can check with the phone service provider or ask the recipient if their landline phone can receive text messages.

• Use an all-in-one service like Text My Main Number which offers text to landline features. You will use the same platform to send messages to your other clients who have mobile phones.
• Keep the message short and simple: When sending a text message to a landline phone, keep the message brief and to the point. Just like sending a text message to a mobile phone, it makes your message easier to digest.
• Double-check the phone number: Before sending the text message, double-check the phone number to ensure that it is correct. If you send a landline text message to the wrong number, it may end up going to the wrong person or not being delivered at all.

Landline text messages are becoming popular because of the mobile phone. To reach all your customers and to provide the best customer service in town, try out our free 14 day trial.

Fake messages are being sent now more than ever before – and scammers are getting more creative with sending fake messages. Fake text messages are sent from a phone number that is not the real number of the person or organization who is sending the message. These types of messages can be used for various purposes, including phishing scams, spamming, and spreading misinformation. It is important to know how to identify a fake number in order to protect yourself from these types of scams. The worst that can happen is to have confidential information stolen. 

Fake phone calls and text messages are on the rise and it can happen to anyone (even if we know to lookout for them). It’s so common that 74% of organizations across America have been victim to a phishing text scam. But what do fake text messages look like?

Luckily for you, fake messages have common traits that you can easily spot out. At Text My Main Number, we’ve provided a few ways on how you can identify a fake text message and what to do if you fall victim to a phishing scam. 

6 Tips on How to Identify a Fake Text Message

Below are a few tips on how to identify a fake text message:

1. Check the sender’s phone number: One way to identify fake text messages is to check the phone number of the phone call. A simple Google search should do the trick! If the number does not match the number of the person or organization that the message claims to be from, it is likely a fake text.

• Pro-tip: Extremely long numbers are often a mask for phishing scams. If you receive a text or phone call from a number that is more than 10-digits, it’s likely that it’s a fake number. 

2. Verify the information: If you receive a text message that contains information that you are unsure about, verify the information before acting on it. For example, a bank may message you and tell you to change your password because someone else has logged into your account. Make sure to check your browser history and verify the information sent. 
3. Look for unusual or suspicious language: Fake text messages often contain unusual or suspicious language, such as misspellings, poor grammar, or strange formatting. Be on the lookout for these red flags.
4. Be cautious of links and attachments: Fake text messages may contain links or attachments that can be used to install malware on your device or to steal your personal information. Do not click on any links or download any attachments unless you are sure they are safe.
5. Use a reverse phone lookup tool: If you are unsure about the authenticity of a phone number, you can use a reverse phone lookup tool to try and find out more information about the number. You can also lookup the organization, the phone number and get into direct contact with the company. These tools allow you to enter a phone number and see if it is associated with a legitimate person or organization.
6. Be wary of texts asking for personal information: Fake text messages may try to trick you into revealing personal information. This could include your bank account number or social security number. Be wary of any text messages that ask for this type of information and never reveal personal information in response to a text message.

• Pro-tip: Banks, realtors and accountants will never ask for personal banking information over text. If there’s a refund that needs to be made or some information that must be shared that involves your personal information, banks will often perform these in personal to ensure confidentiality and privacy.

What to Do When You Receive a Fake Text Message

1. Read the message carefully. 

You don’t want to act too quick when it comes to phishing scams. Reading it through a few times will indicate that it is a phishing scam. Additionally, perform background checks on the call number, the organization and more before you act. This is especially the case, if the text messages make you second guess the information. 

2. Never click on any links. 

Any of these links embedded in a scamming text message can result in the installation of malware on your device. It’s best to use the steps above on how to identify a fake text and avoid clicking on any links or responding to these messages. There are a few other features you can use to prevent fake text messages: 

• Use antivirus software and keep it up to date. Make sure you have antivirus software installed on your device and keep it up to date to help protect against malware.
• Use two-factor authentication. Two-factor authentication is an extra layer of security that requires you to provide a second form of verification, such as a code sent to your phone, in addition to your password. This can help protect against phishing attacks and other forms of online fraud.

3. Delete the Message or Mark it as Spam

To prevent texting or engaging with the text message, simply delete it from your text messages. It helps prevent any mistake with texting someone else from your contact list. 

4. Report the Spam

The next most important step is to let your cell phone provider or your text messaging platform of the phishing scam. Your carrier can block the number from messaging you and continuing messaging other people. 

What to Do If You Respond to a Fake Text Message

If you have responded to a phishing scam, it is important to take immediate action to protect yourself:

1. Contact your bank or financial institution: If you have revealed any financial information, such as your bank account number or credit card number, contact your bank or financial institution as soon as possible. They may be able to help you protect your accounts and prevent any unauthorized transactions.
2. Change any passwords that you may have revealed: If you have revealed any passwords or login credentials in response to a phishing scam, change these immediately. This will help prevent the scammers from accessing your accounts.
3. Contact the relevant authorities: If you have fallen victim to a phishing scam, it is important to report it to the relevant authorities. In the United States, you can report phishing scams to the Federal Trade Commission (FTC) and the Internet Crime Complaint Center (IC3).

Knowing how to identify a fake text message is important to protect your confidential information. By following these tips, you can help protect yourself from fake text messages and fake numbers. It is important to be cautious when it comes to text messages, especially if you are not familiar with the sender or if the message seems unusual or suspicious.

Landline text messages are as popular as ever given the popularity of mobile phones. Long gone are the days when we would restricted to phone calls and emails that were never addressed; with a simple text, any business can reach their customer. Promotional deals, customer service requests, booking appointments – it’s more important than ever to text-enable your landline phone. 

What is a Landline Phone?

A landline is a telephone that is connected to a physical wire or cable, that transmits voice and data signals over a network of interconnected telephone lines. It’s typically called a “landline phone” because the cable is usually buried underground or attached to utility poles. 

Landlines have been in use since the late 1800s and were the primary means of communication for many years before mobile phones became popularized. However, many people still use a landline phone. Many homes and businesses still use a landline phone to communicate through calls and more. 

The main advantage of landlines over mobile phones is that they do not rely on radio waves or satellite signals, which can be affected by factors such as weather, distance, and obstructions. Landlines also typically have more consistent and higher-quality voice connections compared to mobile phones.

However, with the increasing popularity and convenience of mobile phones, the use of landlines has declined in recent years. Now more than ever, businesses are enable text-to-landline services which allows texting to happen with landline phones. 

What Happens When You Enable Text-to-Landline? 

Traditionally, landlines have been used for voice communication only, which means that you cannot send text messages to a landline in the same way that you can send a text message to a mobile phone. However, Text My Main Number has the technology that allows your business to send text messages to a landline.

When you text a landline, your message is converted into a voice message and then delivered to the recipient’s landline phone as a recorded voice message. This means that the recipient will hear your message played back to them through a computerized voice. There’s even an option to make text-to-landline more personal – you can have an employee have the message read in their voice. 

As a good practice, it’s a good idea to confirm with the recipient that they are able to receive text messages on their landline before sending your message.

How to Text-Enable Your Landline Business Phone

Text-enabling a landline phone requires a specific technology that allows text messages to be converted into a format that can be delivered to a landline phone. There are several ways that you can text-enable a landline phone:

1. Texting apps: Texting software like Text My Main Number provides a service that enables users to send and receive text messages using their landline phone number. All you need to do is subscribe you’ll have access to a web-based platform or mobile app to send and receive messages.
2. SMS gateways: SMS gateways are online services that convert text messages into a format that can be delivered to a landline phone. These services typically charge a fee per message or require a subscription. 
3. Unified communications systems: Some business phone systems, such as VoIP (Voice over Internet Protocol) and UCaaS (Unified Communications as a Service), offer text messaging capabilities that can be used with a landline phone number. These systems require a subscription and typically use a web-based platform to send and receive messages.

The Benefits of Text-to-Landline

The perks of sending landline text messages means that you can reach an even larger audience than before. It allows you to reach a portion of the population who may not have a mobile phone and makes everything more convenient for them. Below are a few of the amazing benefits you gain from text-enabling your landline. 

1. Improved communication: Text messaging provides a convenient and efficient way to communicate with others, particularly when voice calls are not practical or desirable. Text messages can be sent and received quickly, without the need for a lengthy phone call.
2. Expanded customer reach: Text-enabling your landline phone can help your business reach a wider audience by allowing customers to send text messages to your landline phone number. This can be particularly helpful for businesses that operate in industries where customers prefer to communicate via text message, such as healthcare and retail.
3. Increased productivity: Text messaging allows you to communicate with others while multitasking, which can help you be more productive throughout the day. For example, you can send and receive text messages while you are in a meeting or on a phone call.
4. Cost savings: Text messaging can be less expensive than voice calls, particularly for businesses that need to communicate with customers or employees frequently. Text messaging also requires less time and resources compared to phone calls, which can help businesses save money on labor costs.
5. Flexibility: Text messaging can be used in a variety of settings and situations, making it a flexible and versatile communication tool. Text messages can be sent and received from anywhere, at any time, which can be particularly helpful for businesses with remote or mobile workers.

Key Tips for Sending Landline Text Messages

Sending texts to landline phones is not as common as sending texts to mobile phones. However, if you need to send a text message to a landline phone, here are some tips:

1. Check if the landline phone can receive text messages: Not all landline phones can receive text messages. You can check with the phone service provider or ask the recipient if their landline phone can receive text messages.

2. Use an all-in-one service like Text My Main Number which allows you to send text messages to landline phone numbers. You will use the same platform to send messages to your other clients who have mobile phones. 
3. Include a voice message: There’s nothing wrong with going through the traditional route from time to time! Especially, if a customer is using a landline phone. If the landline phone cannot receive text messages, you can try calling and leaving a voice message instead. Many landline phones have answering machines or voicemail systems that can record and play back messages.
4. Keep the message short and simple: When sending a text message to a landline phone, keep the message brief and to the point. Just like sending a text message to a mobile phone, it makes your message easier to digest. 
5. Double-check the phone number: Before sending the text message, double-check the phone number to ensure that it is correct. If you send the message to the wrong number, it may end up going to the wrong person or not being delivered at all.

Landline text messages are becoming popular because of the mobile phone. To reach all your customers and to provide the best customer service in town, try out Text My Main Number and text-enable landline phones!

Missed appointments, and mistaken appointment dates – can all be avoided with the use of appointment confirmation texts. Automated responses provide the convenience and efficiency that all businesses are looking for. So long are the days that you need someone on your customer support team to call and remind customers of appointments. Now, it can all be done with an automated response system that can confirm appointments by text.

Why Confirming Appointments by Text is Better than Emails

Confirming appointments by text is much more convenient and efficient than doing it over email. With 98% of people reading text messages within 5 minutes of being received, you can rest assured that customers will read the messages you send. On the other hand, emails simply don’t have the same viewership. Text messages are typically delivered and read in real time, allowing customers to quickly confirm or reschedule appointments. Additionally, customers are also more likely to have their phone with them at all times, making it easier for them to respond to text messages and confirm appointments

On the other hand, emails can sometimes get lost in a crowded inbox and take longer to read. Another issue with emails is that customers require an internet connection to receive appointment confirmations or reminders. Appointment confirmation texts do not require the internet and can be viewed anywhere at any time.

Text messages also pose another advantage. There are more ways to communicate with customers; you can take a more personal approach or a more professional stance. The choice is dependent on your relationship with your consumer basis. As a result, you have less flexibility with emails.

Even more so, automating these text messages makes operations easier for you and your team. You don’t need to have someone on your team doing the tedious work of reminding customers of their appointments. Confirming appointments by text gives you one more person on your team to who you can assign more meaningful tasks.

Various Ways to Text to Confirm Appointments

Once you discover the automated text messaging feature, it’ll be hard to go back to the ways you used to do things. The benefit of appointment confirmation texts is that it allows you to get other tasks performed; rescheduling, waitlist notifications, and the list goes on. Below are a few ways you can take advantage of confirming appointments by text.

1. Confirmation messages: You can send automated text messages to confirm appointment dates and times with customers, reducing the risk of missed or rescheduled appointments.
2. Reminders: Text messaging reminders can be used to send reminders to customers about upcoming appointments, helping to reduce no-shows and improve attendance rates. You can even send other reminders such as reminding customers to bring their ID, prescription and more.
3. Appointment rescheduling: Appointment confirmation texts can be used to allow customers to reschedule appointments with ease, without the need for phone calls or email exchanges. Simply send a link along with your reminder texts for customers to reschedule their appointments.
4. Waitlist notifications: Busy time of the year? Businesses can use automated text messages to notify customers when appointment slots become available, helping to fill unused appointment slots and increase revenue.
5. Confirmation codes: Businesses can send confirmation codes via automated text messages to customers, allowing them to confirm their appointments and providing a convenient way for businesses to verify attendance.

Benefits of Text Messaging Reminders

The benefits of appointment confirmation texts go beyond improving efficiency. This one improvement can result in many other business solutions that you may not even think of. When you sign up with Text My Main Number our customer support team can run you through how to confirm appointments by text.

1. Better customer satisfaction: Texts to confirm appointments can provide immediate and consistent answers to customer inquiries. In return, this helps increase customer satisfaction and loyalty.
2. Improved accuracy: Automated text responses can provide customers with accurate and up-to-date information. Text My Main Number’s platform can retrieve information on customer appointments and input it in your appointment confirmation text. Ultimately, this reduces the risk of misinformation.
3. Better use of resources: Automated text responses can help businesses redirect their resources from routine customer service tasks to more complex and higher-value tasks. Now your team has more time and resources that they can use towards product development and innovation.
4. Cost savings: Automated text responses can reduce the need for a large customer service team, potentially resulting in significant cost savings for the business. These savings can be used towards investing in improved systems, hardware and so much more.
5. Improved data collection: The greatest advantage of automation is that your business can pull data from this feature. Your business will have a greater understanding of customer inquiries and preferences which allows your business to better understand customer needs.

Appointment Reminder Templates

You can use the same template to send appointment reminders to your customers. Alternatively, you can switch it up from time to time. Below are a few appointment reminder templates you can use when confirming appointments by text.

1. “Hello! This is Nails for You! Your appointment on February 10th at 4:30 PM is confirmed. We look forward to seeing you soon!”
2. “Just a quick reminder that your appointment with SanoMed Health is coming up on Wednesday, March 13th at 10 AM. Let us know if you need to reschedule. A reminder to please bring your health card.”
3. “This is a reminder that your appointment with Hairstyles is tomorrow at 2:30 PM. Please reply to this message if you need to make any changes.”
4. “Hi, Emily! Your appointment with Tats and Love is coming up soon. Please visit our website to learn about how to prepare for your tattoo appointment.
5. “Good morning! This is just a friendly reminder that your appointment is confirmed for Dental Grade. We look forward to serving you. In the meantime, please don’t hesitate to reach out if you have any questions”

These are just a few examples, but the content of the text message can be customized to fit the specific needs and brand voice of the business. The important thing is to keep the message clear, concise, and professional while providing all the necessary information to the customer.Texts to confirm appointments can make business operations much simpler. Contact our team to learn more about how automated text messages can serve your business for the better.

We always assume 1-on-1 texting can be done through our phones. But with many of us at work and on our desktops, sending mass texts from a computer can get the job done quickly and efficiently.  

For businesses using Text My Main Number, our web-based platform allows you to send and receive texts from your computer while offering unique texting features such as automated texts, survey text messages and more. In this article, we’ll walk you through how to text from computers and the benefits of doing so.

6 Simple Steps to Send Texts From Computers

To send texts from a computer using a business texting platform, you will need to follow these steps:

1. Sign up for a 14-day free trial

Text My Number offers customers the option of trying out the platform before they settle on it. With a free account, you can send texts from computers right to your customer’s phones. However, if you have any questions, you can also reach out to our customer service team

2. Sign up for an account

Once you’ve chosen a platform, sign up for an account by providing your contact information and creating a password.

3. Set up your SMS Business Number

You’ll want to associate your business number with a text number. With Text MY Main Number, you also have the option to text-enable your landline phone if you currently have one. That way, you don’t have to change your number but yu can still send texts from your computer and receive text messages as well.

4. Import your contacts and organize them

If you have already collected phone numbers from customers, the next thing to do is compile it into an excel file. Then, you can upload the file to our web-based platform to send mass text messages from your computer.

As we all know, tailoring messages and services to customers increases customer retention. It’s a good practice to group your contacts based on a particular trait. For example, do you offer different products or services for men and women? Is it based on age or demographic? Grouping your contacts makes it easy to send tailored texts.

5. Write Your Mass Text Message

Open Text My Main Number’s messaging interface and compose your message. You can send individual messages or mass messages to multiple recipients from your computer. Additionally, if there is a standard message you are following, you can save it as a template for the next time you want to send a text from your computer.

6. Send the Message

 Once you have composed your message, hit the “send” button to send the text from your computer. You have the option of sending a text from your computer to individual contacts, and groups and sending mass texts to all recipients.

The Benefits of Sending Texts from a Computer

Now that you know how to send texts from a computer, what makes texting from a computer any different from a phone? For one, phones have much smaller screens; if you’re trying to see the influx of messages you receive and all your contacts, that is much easier to manage on a desktop or laptop. Below are more reasons why sending texts from computers makes telecommunications much easier:

1. Increased efficiency: Sending texts from a computer can be faster and more efficient than sending them from a phone, especially when sending messages to multiple recipients or composing longer messages.
2. Improved organization: Sending mass texts from a computer provides a centralized platform for managing all your text communications, making it easier to track and organize conversations and find specific messages or information when needed.
3. More professional: Sending texts from a computer with business texting software can help to convey a more professional image to customers and clients, especially if the software provides features such as message templates and automated responses.
4. Greater customer reach: Business texting software allows you to reach a wider audience, as you can send messages to both mobile phones and computers, and some platforms may even offer integrations with other communication tools, such as email and social media.
5. Better data insights: Text My Main Number provides data and analytics on your text communication, such as the number of messages sent, the response rate, and the response time. This information can help you better understand your customers and improve your communication strategy. All of this insight is available on our GUI web-based platform.
6. Cutting down on business costs: Sending text messages from a computer can save you money on texting plans for your mobile phone, as you can use the internet to send texts instead of using your phone’s cellular network.

The Tips and Tricks to Sending Texts from Your Computer

When monitoring every message sent and received on a computer, it’s hard to miss anything. However, here are some general business texting tips and how to keep organized when sending mass messages from your computer.

1. Personalize messages: Customize each message to the recipient by addressing them by name, using a friendly tone, and avoiding generic language. Grouping your contacts is another way you can tailor your texts to customers as well.
2. Keep messages brief and to the point: When texting from a computer, it’s easy to fall into the trap of writing long-winded messages – we’ve all been there, especially when writing emails. Keep texts short, focused, and easy to read.
3. Use appropriate language: Avoid using texting shorthand or informal language that might not be professional or appropriate for a business.
4. Automate repetitive messages: Set up automated messages for common inquiries to save time and ensure consistent messaging. This can easily be done on our web platform
5. Use multimedia: Incorporate images, videos, and other multimedia elements into your text messages to make them more engaging. The more appealing your texts are, the more likely customers will enjoy reading them.
6. Monitor response times: Keep an eye on response times and adjust your texting schedule accordingly to ensure that you’re reaching customers when they’re most likely to respond. Receiving and sending texts from a computer makes it easier to monitor.

Since you know how to text from a computer, the rest is easy. Respond, monitor and keep customers engaged along the way. For more assistance please reach out to our team at Text My Main Number.