Tag Archives: business texting

Avoid Spamming Your Audience When Using Landline Texting

You never want to get so excited about having an SMS marketing platform to send offers to your customers that you forget there are rules to the game. Spamming someone with a plethora of messages is the last thing you want to do with using landline texting.

Yes, we get it. It’s fun to have a new resource to reach out to your audience. Not so fun? Annoying them to the point where they’re opting out of receiving further messages from you. It can also cause you legal problems.

Before you start partaking in spammy behavior, take a loot at the tips we outlined below to help you retain your list of subscribers.

How to Avoid Spamming Subscribers with SMS

Using the Text My Main Number landline texting platform for your SMS Marketing is not a large investment, but any investment you make in trying to pull in new revenue for your business should be taken seriously.

It’s extremely important that you know the proper protocol and permissions that go with text messaging.

Non-compliant marketing can become costly and the last thing you want to do is spend thousands of dollars in fees for improperly messaging your subscribers.

There are 3 organizations that regulate SMS messaging. They are:

When it comes to best SMS marketing practices, it’s CTIA and MMA that regulate it, and the FCC is a government agency. The laws created by the FCC are what regulate SMS marketing and protect the public from being spammed by businesses. The two laws that most protect consumers are the CAN-SPAM and the TELEPHONE CONSUMER PROTECTION ACT.

While Text My Main Number is not a legal firm and we do not claim to know all the ins and outs of the compliance regulations, we do have some recommendations on protecting your brand from being non-compliant.

How to Protect Your Brand from Complaints in SMS Marketing

For starters, you want to use a reputable landline texting platform like Text My Main Number who stays up to date with regulations to ensure their clients are always in compliance. As a text messaging provider, they do all the work to understand the laws so that your business can avoid complaints from consumers about being spammed.

Landline texting is a service you would only offer to people who opt-in to receiving text messages from your business. For those who want to opt out, it’s important that your text messaging provider knows how to create an easy method for people to unsubscribe.

How to Entice Your Audience to Opt-In Using Landline Texting

When you offer an incentive to your audience for subscribing, you will notice how quickly your opt-in rate will rise. The most common way to track the offers that are working to increase your list of subscribers is by using a keyword for your SMS marketing campaigns. You can then create promo ads using the keyword and publish the ads on your social media platforms.

Best & Easiest Opt-Out Methods When Using Landline Texting

It’s important that you provide a clear and easy way for subscribers to opt-out, otherwise you will be violating regulations and it can lead to legal complications.

Subscribers should be able to easily opt-out from receiving text messages by replying with the word “STOP.”  

SMS marketing has become one of the most popular forms of promoting products and services for many industries. The last thing you want to do is lose the ability to advertise your brand’s offerings because you didn’t follow the laws that are accompanied by landline texting. The good news is, you don’t have to spend time learning what those regulations are, because Text My Main Number does it for you.Sign up today for our free trial and start using one of the most trusted landline texting providers in the U.S.!

20 Useful SMS Templates to Improve Messaging

Part of properly strategizing a successful SMS marketing by SMS Templates campaign consists on setting goals.  You must decide if what your business needs is to:

  • Drive more traffic to the company website
  • Generate leads
  • Increase brand awareness
  • Boost sales

Otherwise all the efforts you put towards your business texting campaigns can easily be rendered futile.

Having such a powerful communication platform like the Text My Main Number landline texting platform can help you attract new consumers and ultimately become a resourceful tool for daily operations. Many companies are using business texting to:

  • Send alerts
  • Send appointment confirmations and reminders
  • Answer product and service questions
  • Provide instant customer service
  • …and all can be done using MMS!

These daily tasks are only some of the many features that landline texting offers business owners.

Now, we’re going to review some of the most successful SMS Templates to help you communicate better with your audience and help you increase sales.

20 Successful SMS Templates to Improve Messaging

Once you’ve undergone the free Text My Main Number trial and you’re ready to implement your new SMS marketing tool, it’s time to decide how to create messages that are concise and alluring. You don’t want to get stuck copying/pasting/editing messages while you try to figure out the type of context that sounds just right.

Here are some inspirational SMS templates to use when your creative juices just aren’t flowing.

SMS Reminders

Sending SMS reminders are an excellent way to manage schedules by reminding people about their appointments, boosting revenue by sending alerts about sales, increasing RSVPs for events, and more.

The SMS reminders can be simple and using some of the templates below should help get you started.

5 SMS Templates for SMS Reminders

  1. “Hi Michael. This is Child and Family Psychology. We just wanted to remind you about your appointment tomorrow at 11 AM.” 
  2. “Hi Sarah. This is Stacey with Paloma Bakery here. We’re sending a friendly reminder that your order will be ready to be picked up tomorrow at 5 PM.” 
  3. “This appointment reminder is for Barry who is scheduled to meet with Jasmine to process his taxes.”
  4. “Don’t forget! Your Business Marketing class has been rescheduled for Friday the 13th at 3 PM.”
  5. “Hi Evelyn! We see that you added items to your cart but didn’t check out. Just wanted to let you know that promo code SALENOW will give you 15% off your order if you checkout now!”

SMS Loyalty Programs

Setting up a loyalty program with SMS messaging is way better than the punch cards that everyone seems to lose. Once your audience has opted-in, they can track their points, visits, etc. via SMS text messages.

To reward your subscribers for being loyal customers, you can send them special offers.

5 Loyalty Program SMS Templates

  1. “Thank you for being such a loyal customer! Since we haven’t seen you in 3 months, we miss you and want to offer you a free gift to come back. Reply now with CLAIM MY GIFT to schedule an appointment.”
  2. “Text the keyword ILOVENAILS for 10% off your next manicure at Posh Nails.”
  3. “Send us a picture of your most recent receipt to info@salesareus.com and get a coupon for a $25 gift card.”
  4. “Can you believe it’s been a whole month since you subscribed to our list?! Reply with IAMVIP for a free $10 coupon.”
  5. “Reply with FLASHSALE to receive 75% off all women shoes today only!”

Encourage Sales and Improve Customer Service with SMS Surveys

Feedback is the best way to learn about your customer’s buying habits. Asking the right questions on a survey will let you know which products and/or services are in high demand and which ones you can do away with. Additionally, you can send out SMS surveys to find out where your customer service can use improvement.

5 SMS Survey Templates to Improve Customer Service

  1. “Hi Jimmy. We would love to hear about your experience with Smithson Locks! Leave us a quick review at [URL] and you’ll receive a $10 gift card.”
  2. “Thank you for your recent purchase! On a scale of 1-10 how likely are you to recommend our product to your family and friends?”
  3. “We see you spoke to our support team today! Was Angie able to help resolve your problem in a timely fashion? Reply YES or NO.”
  4. “Please rate the value of your most recent phone call with Dedicated Office on a scale of 1-10.”
  5. “Which service do you feel is the most useful at Vector Car Wash? Reply with power wash, car detailing, or vacuuming.”

5 SMS Survey Templates to Help Encourage Sales

  1. “Thank your recent purchase of our Elle Fashion Boots. Visit [URL] for a complete guide on this year’s best fall fashion picks.”
  2. “Read our latest blog post on 5 Ways to Find the Best Deals on Our Website at [URL]”
  3. “Thank you for signing up to receive recipes from Kitchen Classics. You might be interested in learning more about buying the right organic foods on our website by visiting [URL].”
  4. “We’re offering free hair care evaluations. Reply with DETAILS to learn more and schedule your evaluation.”
  5. “Hi Brianne. We noticed you purchased a new quilt today. Consider adding some pillow shams to your order that match perfectly with your new quilt. Visit [URL] to see pillow shams that go well with your order!”

Start Using the Easiest SMS Platform for Your Business Today

Ready to start sending SMS templates, but not sure how to get started? Start your FREE two-week trial with Text My Main Number today, and we’ll throw in free training to help you navigate our easy-to-use landline texting platform.

10 Ways to Use Business Texting to Improve Your Opt-in Rate

What good is a list of subscribers if you can’t keep them interested? To ensure your contact list is continuously increasing, use these tips to improve your opt-in rate with Business Texting.

As more industries begin using landline texting, it’s important that you stay smart and use the best practices. You want your target audience to stay interested in receiving text messages from your business, which is why we created this post. We want to teach you how to use business texting in a way that will retain your list of subscribers.

With the plethora of communication channels out there for businesses, trying to decide which will work best for reaching your audience can be difficult. You want to ensure that your prospects and customers receive your message without being annoyed.

10 Ways to Use Business Texting to Improve Your Opt-in Rate

1.  Keep Your SMS Marketing Messages Short

The only way business texting is going to be effective is if you avoid annoying your subscribers so keep your messages short. No one wants to read a long text message and we strongly suggest that you keep them down to a sentence or two. You want them to quickly glance at their text message preview window and immediately attract their attention with that first sentence. That’s what’s going to encourage your subscriber to tap their screen and open the rest of that text message.

2. Use Business Texting to Build Relationships with Your Audience

In any relationship you build, loyalty is one of the most vital ingredients in that recipe. Building loyalty with your prospects and customers is a great way to strengthen a relationship with the. Don’t send messages they haven’t shown interest in receiving. Unless they’ve subscribed to receiving messages in the particular category your blasting out about, recognize their interests so that in turn, they appreciate that you respect their boundaries.

You can learn about your text message recipients’ preferences by simply asking at sign-up what type of text messages they’d like to receive from your business.

3. Don’t Annoy Subscribers

Research has already proven that consumers prefer communicating with brands via text messages over phone calls or emails.  One of the reasons it’s preferred is because they already feel overwhelmed with the overabundance of emails that are clogging up their inbox. Limit your business texting frequency and provide valuable content. People want to engage with your brand so long as you don’t pass a specific threshold where they perceive your messages as being excessive.

4. Provide Useful Updates

or online retailers who ship products, you can ask your customers if they’d like to receive alerts and updates about their order at checkout. Many times, emails from business fall into the spam folder and gets missed by the customer. This causes consumers to call your business phone number to get an update. Make it more convenient for them by text-enabling your business phone number so that they can send their questions or concerns about their order, and an employee can reply using the Text My Main Number web-based user panel.

5. Personalize Your SMS Marketing Messages

SMS Marketing works best when you customize your text messages to be personal and inviting. If you have a large list of subscribers, it would be best if you split them up into groups by category. That way you’re able to send personalized text messages to each group about their specific product or service interests. When you send out text messages to your entire list of subscribers, they tend to be too generalized and come across as they same advertising messages they’re already receiving from other brands.

6. Avoid One-Worded Replies When Using Business Text Messaging

You want your audience to feel like they’re interacting with someone who cares about their inquiry. The best way to humanize digital communication is by messaging as if you were speaking in person. Send full sentences and add a touch of personality to make it more conversational. You want your subscribers to feel engaged in order to retain their interest in sending and receiving messages to your text-enabled business phone.

7. Set Limits When Using Business Texting

Enjoyable communication is a two-way street so setting boundaries from the beginning will avoid overwhelming your subscribers. You want to be cognizant of the time of day you’re sending your text messages, the amount of text messages you’re sending, and that you’re including a reason from them to engage in your context. You may have to create groups based on the time zone the recipient is in and create sub-groups based on their interests. When scheduling text messages, be sure that you’re still customizing the messages by keeping the message personalized so that it suits they boundary lines.

8. Convey Value in Your Business Text Messages

If you’re a medical professional who just started using a landline texting platform to communicate with your patients/clients, send messages that make sense and are useful. For example, you can send daily tips on how to improve your health which will add value to your business text messages. Don’t spam them with nonsense because by doing so, you’re killing their trust in you. You can send out surveys that will help you understand what else you can do to add value to your text messages. Once people agree to receiving messages from your practice, adding value is what will keep them opted in.

9. Ensure Relevancy in Your Content

Everyone is connected to their mobile devices and with text messages having such a high open rate, there is no doubt that landline texting is the best form of communication. That’s why it’s extremely crucial that the content you deliver is relevant to your target audience. If they’ve opted in to receiving messages from your text-enabled business phone number, that means they’re already interested. So now it’s up to you to tailor content that will help establish more of a beneficial relationship with your subscribers.

10. Safeguard Your Opt-in Rate

A lot of times, businesses increase their text messaging contact list by offering a promotional discount for signing up. Shortly after customers have used that promo code, they opt out of receiving messages from your brand. Often times, the reason that happens is because your company has sent irrelevant content to them, and way too much of them at that. It’s not all about advertising when it comes to sending text messages to consumers. You can also offer customer service to your subscribers and answer their questions about products or services. Even sending a happy birthday will go a long way with subscribers and these items will help safeguard your opt-in rate. So, the formula in retaining and growing your text messaging contact list is:

Low frequency in text messages + valuable content + personalization = a strong and developing opt-in rate. To get started with SMS communication with your consumers, contact us to start your free trial and speak to one of your text messaging platform professionals who will be able to answer all of your questions, and help you get all set up.

Top Business Texting Marketing Campaign Ideas

Business Texting

Is business texting a resourceful tool for your brand?

Making your SMS marketing simpler should be your goal and as you generate leads and increase revenue for your brand, you will realize that landline texting is the most cost-efficient and productive marketing tool you’ve ever encountered.

There are so many marketing channels that ensure business owners that they will see immediate results. In other words, ROI will be instantly demonstrated. Yet, once they launch their marketing campaigns…not so much.

As you decide which marketing strategies are worth the expense and which ones should be tossed out the window, think about this:

Let’s focus on that last statistic.

If you’re not providing value in your SMS marketing campaigns, your audience will lose interest. So yes, business texting is the best way to communicate with your consumers, but you must create valuable content in order for them to stay interested and opted in.

Business texting has been the most highly used marketing took for many industries like insurance firms, restaurants, service professionals, and medical professionals. That’s just to name a few!

Text My Main Number is one of the top text messaging platforms and knows what works best when launching an SMS marketing campaign that delivers value to the recipient. For those who don’t know what adding value to a text messaging marketing campaign means, we’re going to review some of the best business texting marketing campaign ideas to get you started.

Top Business Texting Marketing Campaign Ideas

We’re going to help your brand meet their marketing goals through business texting. In our experience with various industries, we’ve seen some great results which we will detail below industry by industry.

Business Texting Marketing for Insurance Firms

Many insurance firms depend on leads and referrals to gain new clientele. Up to now, email marketing campaigns have been one of the top ways to reach out to prospects and existing clients.

With the decline of open rates over the years, insurance firms have now turned to landline texting to share content and communicate with their target audience. With SMS messaging they’ve noticed that there is a more personalized connection and recipients are more responsive.

Insurance firms who are looking to increase their revenue are sending text messages with offers such as:

  • “Text ‘Free Quote’ to 555-555-5555 to get a quote within 24 hours”
  • “Hi John, this is Mark at Pathway Insurance, I noticed you are eligible for a discount on your policy. Reply to this text to schedule a phone call with me to review.”
  • “We are offering a 10% discount to all clients who refer our services to their friends and family. The discount will be applicable to both you and your referral.”

SMS Marketing for Restaurants

While social media promo ads, Groupon, and other coupon apps and websites have been a great marketing tool for restaurants, there has been redemption decline over time. People get excited about restaurant offers when it’s shiny and new. That’s why they’ve begun using landline texting for marketing campaigns. Some of the SMS marketing methods include offers like:

  • Creating flyers to place on the tables with a keyword that customers can use to opt-in and receive a discount on their next visit.
  • Send alerts with new menu items and offer a discount when they order that specific item.
  • Send surveys to recent restaurant visitors to see what menu items are a favorite. You can include a promo offer for those who take the time to fill out the survey.
  • Send discount offers for customers who come in on specific days/times (this works best to offer during times where the restaurant is normally slow).

Landline Texting for Service Professionals

Service professionals such as car mechanics, HVAC technicians, handymen, landscaping professionals, etc. are taking advantage of the convenience of using the Text My Main Number’s easy admin panel to create groups and send text messages with specific offers to each group.

The top business texting use for service professionals is sending alerts. Those alerts end up being a great marketing technique because they bring in revenue. People tend to forget when to schedule maintenance and services so you can send alerts that say:

  • “It’s that time of year again! Reply to this text message to schedule your annual maintenance on your HVAC unit.”
  • “We are offering $20 off of mowing services this Wednesday only! Reply with the best time of day to come by this Wednesday and we will reply to confirm the time.”
  • “Your car is due for a tune-up, reply to schedule a convenient time and receive a 10% discount.”

How Medical Professionals are Utilizing Business Texting

Medical professionals also need revenue boosts and sometimes it’s difficult to choose the best outlet for marketing. When using landline texting to reach out to patients, you want to keep your messages personalized and the frequency in which you send them low. No one wants to receive a thousand text messages because it becomes like receiving spam in your email inbox which is the main reason why there has been a decline in open rates for emails.

For medical professionals to boost their revenue, they can send text messages that say:

  • “Hi Susan! It’s time for your 6-month check-up. Reply now to schedule your appointment.”
  • “Hi Joan. We see it’s time for you to pay us a visit. We’re offering a 10% discount on botox this week, so we figured now is a good time for you to come in. Reply to schedule your appointment.”
  • “Hi Michael, since you’ve been a client for over a year, we’d like to offer you a free therapeutic massage when you refer a friend who schedules and completes an appointment. Have your friend text ‘Massage Me Now’ to our business phone to schedule their appointment.”

Text My Main Number offers a variety of articles on our blog that will help all industries increase their opt-in rates and sales. We also offer free training so that you know how to use our business texting platform. Give our free trial a run and you’ll see that adding landline texting to your marketing plan was definitely the way to go!

3 Holiday SMS Marketing Strategies That Will Guarantee an Increase in Sales

Are you a retail business that is very ready to beat your competitors and boost sales for the holidays? If so, Text My Main Number has the key to boosting your sales using SMS Marketing.

Once Thanksgiving is over and everyone is done with eating their biggest meal of the year, spending time with their family, and eating leftovers for the remainder of the week…it’s time to start the holiday shopping! If you’re sending promotional offers using your business texting platform, get ready for an influx in orders.

In an effort to help online and brick and mortar retailers boost sales for the holiday season, Text My Main Number has designed a list of the best SMS marketing strategies that are guaranteed to increase sales!

3 Holiday SMS Marketing Strategies That Will Guarantee an Increase in Sales

Research has demonstrated that consumers spend the most holiday shopping dollars online and not in stores. While Black Friday is probably the most popular day to start the holiday shopping craze, Cyber Monday beats it by a landslide. In fact, people spent over 6 billion dollars last year on Cyber Monday.

Holiday shopping continues throughout the next several weeks leading up to Christmas Day. So, if you have a retail business and you haven’t put together a holiday marketing plan, use this article as a guide to get you started with business texting which is the preferred method of communication to consumers.

We want you to avoid losing out on the big money that exists in holiday shopping by using the # 1 method of communication; landline texting. If you have a text-enabled business phone number, you can use this time of year to send promotional offers via text messages to your consumers.

Let’s go over some of the best SMS marketing strategies to increase sales.

1. Collaborate with a Competitor

Sounds ridiculous right? Well it’s not. It’s brilliant! Think about it. If you collaborate with one of your competitors to combine holiday promotions, you will increase your consumer audience because both your customers and theirs will be at your reach. The key here is to partner with a competitor who has a larger customer base.

Before reaching out to your competitor to offer a partnership, go on their website and find a product or service that would go well with one of your own. You’ll want the promotional offer that compliments a product or service for both brands so that it makes sense.

For example: If you sell cell phones, collaborate with a competitor who sells cell phone cases so that the combined offer makes sense.

If you sell mugs which is one of the highest trending items to sell this year, reach out to a competitor who sells tea or coffee to create an attractive holiday gift offer.

Once you’ve decided which competitor to link your holiday gift offer with, it’s time to leverage from the power that exists in business text messaging. Since landline texting is such a resourceful tool to send promotional offers and alerts to your consumers, it’s an excellent platform to use to announce your exciting partnership. In a matter of seconds, you will be able to reach your now larger audience to encourage them to click and buy your promotional gift offer.

2. Free Giveaway

A free giveaway is not new for SMS marketing plans. While it may seem counterproductive because you’re trying to increase revenue it’s actually one of the best ways to bring in sales.

Choose an item you may be overstocked on to choose as the free giveaway item which can end up being something that customers re-gift to their family, friends, or even a coworker.

Here are a few strategies that will help make your free giveaway offer even more appealing:

Make the offer exclusive: When you announce a limited offer, it creates a sense of urgency to the consumer. They want to make sure to take advantage of the offer before it runs out. Additionally, you can make this offer even more exclusive by only offering it to those who subscribe to receive text messages from your business.

Replace discount offers with a free gift offer: Free always sounds better than a percentage off of a purchase. People would rather receive a free gift than 10% off their purchase. So instead of using your business text messaging platform to send a discounted offer, announce a free giveaway.

Create a minimum sale amount per order: In your landline texting campaign for the holidays, you can set a minimum order amount before they qualify to receive a free gift. In other words, you’re offering an incentive when they spend a specific amount.

Design a Holiday Gift Guide for your SMS Marketing Campaign

According to research, nearly 20% of consumers start their holiday shopping research in September, and a whopping 40% start in November. Most importantly, online shoppers like browsing through gift guides and start selecting their purchases in December.

The best way to announce your holiday gift guide is using your landline texting admin panel to create a targeted group to send the announcement to. Use wording like:

“Our Holiday Gift Guide is Ready! Click on the link to take advantage of our exclusive offers now!”

Consumers who are accustomed to searching through gift guides, typically have a specific person in mind to buy the gift for. So, take advantage of this mindset and create a niche-specific gift guide. Since children and women are the most popular target audience to buy for, you may want to create a gift guide that is specific to these groups.

Set up your SMS Business Texting Campaign for the Holidays

Text My Main Number is offering a free 14-day trial for businesses who would like to text-enable their business phone number. This holiday season is the best time to test the benefits of using a text messaging platform by launching an SMS marketing campaign that will increase sales and subscribers.

5 Text Messaging Methods That Will Improve Your Auto Repair Shop Marketing

There are millions upon millions of cars are on the road and at one point or another, they will need repair. Whether it’s standard maintenance or an unexpected fix, there will come a time where drivers will have to bring in their car for service. How do you make sure it’s YOUR auto repair shop they come to?

There are numerous ways to pump up your auto repair shop’s marketing plan, but Text My Main Number would like you to focus on the # 1 communication platform to reach your audience.

Enabling your business phone number to send and receive text messages will allow your auto repair shop to:

Personalize Your Relationship with Customers

Most car owners treat their vehicles like one of their children. In fact, a lot of people even name their cars because that’s their way of creating a connection to it. When someone cares about something on that level, they will always have questions and concerns on the best way to care for it.

Can you imagine what a connection an auto repair shop owner will build with customers whose questions they can answer quickly about their cars? That’s an entirely new level of elevating customer service.

You can even increase your customer base by positioning yourself as an expert in the industry and have potential customers coming to you for answers. If you’re able to answer their questions, chances are you’re the repair shop they’ll trust to bring their car to when it needs service.

Use your social media profiles to post tips and tricks to maintaining your car, before and after car repair photos, testimonials, and more to show your target audience everything you do and know. Perform a quick Google search on the best auto hashtags so that you can draw in people who are searching auto topics online and looking for answers. It’ll be your profile they come to, and you can add a “text us your questions” button to your social media page to make it easy for them to use text messaging to connect with you.

If you provide good social media service to your audience, they will trust your brand and recommend it to others.

Use Business Texting for Promotional Offers

Business texting has become quite a resourceful tool for both auto repair shop marketing and customer service. It’s the most engaging way to maintain a relationship and when you add a discount to the messages you send out; you have an increased chance of getting someone to reply or click on the links you send out.

Sometimes people get lazy with scheduling auto maintenance, tune-ups, and other repairs. But if you use business texting to send them friendly reminders to bring their car in for service with a coupon attached…they will come.

Build Loyalty through Business Texting

People trust their friends and family’s advice when it comes to who they trust to service their cars. Word of mouth referrals are the crux of the auto repair shop industry. If you continuously provide good service to customers, they will spread the news and that builds loyalty.

Offer your customer deals and promotional perks for referring your auto repair shop to their friends and family. This is what you would call a customer loyalty program and it can become extremely effective to your business profits.

SMS Appointment Reminders

Don’t miss out on revenue because a customer forgot about their appointment. You may not have been able to reach them by phone when attempting to confirm, but via text message, you will have a much greater chance of getting your customer’s attention.

Text messaging is the most common form of communication so letting your customers know that it’s time to visit your auto repair shop for service or reminding them about an upcoming appointment will significantly decrease your percentage of missed sales.

Request Reviews via Landline Texting

Next to word of mouth, online reviews are the next most trusted form of trusting an auto repair shop’s service. If they weren’t told by a friend or family member, they want to read about it from someone who has had an experience with the business.

When people do a Google search for “auto repair shop near me,” the top review sites like Facebook, Yelp, and Google will come up with the repair shop’s contact information and reviews. The higher you rank, the better.

Invite customers to write a review about your auto repair shop business using landline texting by sending them a link via text message that they can click on and quickly leave feedback about their experience. The more reviews you get, the better you’ll rank on search engines.

Seamless Auto Repair Shop Marketing

Text messaging has changed the way people communicate and businesses have had to adapt. Auto repair shops have been used to traditional marketing for decades and to transition to digital marketing has been a challenge for most repair shop owners. Not because the process is difficult, but simply because the concept seems overwhelming to those who fear technology.

Text My Main Number gets you. We are so sure that text-enabling your business phone number is the answer to improving your marketing and increasing your sales, that we will offer you a free 14-day trial to get you started! Our team is readywhen you are to answer any questions and get you set up. Our free training will also help you use our text messaging platform to its fullest extent to ensure your success.

3 Tips to Increase the Success of Your Landline Texting Mobile Coupon Campaigns

In previous articles we’ve reviewed how you can send text messages to gain subscribers using your text enabled landline phone number. In this article, we’re going to go over the best practices to send mobile coupons to those subscribers using the Text My Main Number landline texting platform.

90% of mobile users that are subscribed to receive text messages from a business have expressed that the reason they’ve agreed to receive texts, is because they’d like to be notified about discounts and other promotional offers. With that in mind, it’s important that companies who use landline texting services know how to use the platform as a tool that will increase engagement while boosting sales numbers.

How you approach sending mobile coupons entails the creation of a strategic plan that will guarantee success. You must make sure that:

  • You keep messages personalized
  • You’re catering to your customer’s needs and interests
  • You value your offer appropriately
  • You know the best days and times to send your landline message

Don’t get scared! We know it can sound like the science behind sending mobile coupons is complicated, but the truth is it’s not. We just want to review the simple things you need to keep in mind in order to increase the chances of getting the results you seek. So, don’t press that send button until you read the remainder of this article!

3 Tips to Increase the Success of Your Landline Texting Mobile Coupon Campaigns

Like anything you do that is pre-planned, you’ll want to deliver your mobile coupons using your text enabled landline phone number with a strategy that decreases unpredictability. Here’s what you want to think about:

Building a Loyalty Program with Your Audience

Use your landline message wisely and consider exactly who you are sending your texts to. Did they text you with a specific keyword to redeem their coupon code? Did you send a bulk message out for them to redeem a coupon code? Are these your abandoned cart shoppers? Whoever they are, it’s crucial that your audience knows how they can easily redeem their coupon so they can keep coming back to your website for more interaction and shopping.

Building a loyalty program for your brick-and-mortar store or online store is best achieved using a landline texting platform where you can send your audience personalized messages that include an incentive. By offering this incentive, you’re making the decision to opt-in to your list of subscribers more attractive. This is your open door to build a bond with consumers who will now trust your brand and you can bet they will not only redeem the mobile coupon you send, but they may even share it with friends and family.

Distributions Strategy

Alright you’ve got them hooked! Now you need to know the best days and times to send text messages to your audience using the Text My Main Number landline texting platform.

Use your new bond with your subscribers strategically and make sure that you distribute your offers to them with a calculated plan. For example, you don’t want to send someone who works the overnight shift a text message at 10:00 am when they’re probably sleeping and the alert on their mobile device annoys them. So, what do you do to avoid that? Create lists!

With the Text My Main Number text to landline admin panel, you can create groups. Then you can send your offers in SMS bulk messages based on their preference, lifestyle, or shopping behaviors. By considering your audience, you’re inadvertently building a relationship that may lead to a customer who makes regular purchases because they like the way your brand treats them. Here are some of the things to calculate when scheduling your landline texting marketing campaigns:

  • How has the engagement been between you and this group of subscribers? Do they barely buy from you? This may be the group you want to offer a little more of a discount to in order to rebuild with them.
  • Is it holiday season? Who were last year’s big holiday shoppers? This may be a group you want to create to push sales for the holidays. Send them early bird specials to bring them back before the rest of the crowd.
  • Who are your usual abandoned cart shoppers? This may be the group that needs more than one text message to help them with their lack of follow-through. You may want to schedule a few texts over a week’s time at different hours of the day.

Measure Your Metrics with Landline texting

In this much-needed final step that you NEVER want to overlook, you’ll have the ability to read, analyze, and understand how effective your SMS marketing campaign went. Here’s what you’re looking for:

List Growth – Did you list of subscribers grow during your landline texting campaign? You can calculate these results by the week, month, and finally by year. If you see steady growth, chances are your acquiring more customer and more importantly, retaining them.

Coupon Redemption – Most website hosts have analytical reporting tools that will allow you to track how many customers redeemed a specific coupon code. Just by reading the number of people that took advantage of your offer will give you a good idea about how successful your campaign was.

ROI – Checking your return on investment is a needed metric because people spend thousands upon thousands of dollars on marketing techniques that don’t have any profit return. Text to landline services are one of the most inexpensive tools a business can utilize for many daily tasks, including marketing. For the same amount of money, you’re spending to deploy this communication channel, you can also advertise promotions. Not many communication tools out there can offer you the same. To stay up to date with the latest and greatest landline texting marketing campaign tactics, be sure to read articles on our blog.

3 Top Text to Landline Messages for the Holiday Season

As the holiday season approaches us quickly, the team at Text My Main Number has put together a list that can be used for your landline texting campaigns. For business who have a text enable landline phone number, now’s the time to start planning your SMS marketing campaigns so that you can execute them with enough time to ensure boosted revenue for the holidays.

The holiday season is the most popular time for consumers to spend money on gifts and everyone loves shopping for good deals more than items. To help your audience cut down on coupon research online, make sure you get on board with the most popular communication trend and convert your business phone number into a text enabled landline phone line where you’ll be able to send messages announcing your upcoming promotions. Your recipients will be able to reply with any questions they may have which will open the floor for your staff to provide convenient and quick customer service.

With the Text My Main Number text messaging platform, you can also take advantage of text to landline marketing campaign features like:

  • Allow users to chat in Realtime via landline texting to expedite their purchase
  • Send bulk messages with promotional discount information
  • Sending MMS to show images of products you recommend
  • Send links to request feedback on their shopping experience
  • Send links to forms requesting them to review a product

 To help jump start your marketing plan for the upcoming holiday season, here are the:

 3 Top Text to Landline Messages for the Holiday Season

Call-to-Action Holiday Offers

Not only is the holiday season a great time to share promotional offers, but it’s also the perfect time to grow your list of subscribers. Create a post for your social media channels and make sure to offer an extra discount for new sign ups.

Irresistible MMS

Sending images and videos of items you know your consumers simply won’t be able to resist is a great way to attract sales. For example, restaurants who have text to landline services enabled to their business phone number can really take advantage of this marketing tactic because drool-worthy food pics are all the rage. Especially if you send your message out in bulk close to lunch or dinner time.

Mobile Coupons

Consumers between the ages of 24-35 have expressed that they prefer messages from retailers that include coupons. Surveys have shown that people redeem mobile coupons 10 times more than coupons sent via email. The truth is people read their text messages more than they do their emails, so sending coupons directly to the palm of your customer’s hands during your landline texting marketing campaign for the holiday season is the way to go. To learn how to generate more sales during the holiday season, try the Text My Main Number free trial for a couple of weeks this month and we’ll provide you with free training so that you’re all squared away before you launch your holiday marketing campaign with your new text enabled landline phone number!

Top Reasons Why Schools Are Using Text Messaging Services

Screen time has become a part of everyone’s daily life. In turn, this has had a major influence in the way we educate our youth. It only made sense for educators and administrative staff to implement a channel that would help streamline the tasks of teachers, parents, and students. That’s where landline text messaging comes into place.

Text My Main Number developed a landline texting platform that allows parents to send and receive messages directly to the school’s main phone number. Even daycares and universities have jumped on board with using this system that keeps all parties up to date with announcements and important notifications.

Sending and receiving a landline message is the quickest and most efficient way to communicate, especially when you need to send an alert or announce unexpected changes like:

  • Early dismissal due to weather conditions
  • Emergencies
  • Attendance
  • School event cancellations
  • Request for meeting
  • Visits to the nurse’s office
  • PTA meeting details
  • Information about parent/teacher meetings
  • Links to forms
  • Event announcements
  • And much more!

Text to landline features makes it simple for thousands of parents, especially working parents who may not be able to answer phone calls during the business day. However, with 90% of text messages being read within minutes of being received, the chances of faster communication between educational institutes and parents has increased with the use of text enabled landline phone numbers.  

In the remainder of this article we will review some of the more common features of landline texting for grade schools, colleges, and even day cares who have text enabled landline phone numbers to send landline messages via SMS.

How Schools Are Using Text Messaging Services

Cancellation Announcements

Schools can send parents an SMS alert when there has been a class or after school activity cancellation to ensure that everyone is aware of the change and proper transportation can be arranged.

Alerts During an Emergency

During an unexpected emergency, it will only take a few seconds to alert parents and students of any immediate security or safety concern.

Reminders

To avoid missing important deadlines, school staff can easily learn how to text from landline phone numbers to send messages to students to remind them about due dates for assignments.

Fundraising

Text to landline campaigns aren’t just for businesses, schools have begun to take advantage of the Text My Main Line platform to successfully raise funds for school events.

Report Card Notifications

Now parents can receive a heads up via SMS so they know when they can expect to receive report cards.

Cyberbullying/bullying Hotline

With cyberbullying on the rise, parents appreciate receiving notifications about resources and data about cyberbullying that helps them enforce coping tools.

Assignment Notifications

Teachers are heavily using landline texting to send notifications about assignments which also comes in handy for students who were absent from class. Sending a landline message with a link to handouts and other learning material has also become cost efficient because schools are saving on printing costs.

While these 7 ways school are using text to landline services are the most common uses, there are so many more features to take advantage of. If you feel your day care, grade school, or university can definitely take advantage of using the most common form of communication between parents, students, and their educational institute, please do not hesitate to contact us for a quick consultation before you start your free trial with Text My Main Number.

Find Out Why Every Industry Has Turned to SMS Business Texting

It’s become extremely difficult for brands to stand out amongst their competitors because every channel has either burned its bridges or is so oversaturated in promotional ads that people have become accustomed to just scroll right past them or click to close out advertisement from their screens. If this sounds familiar to you, and you’re struggling to grab your consumer’s attention, read on (Business Texting).

It doesn’t matter the size of your business, gaining and retaining customers is and always will be the focal point for all companies. While consumers are over email marketing and promo ads, the one channel they’re not ever going to stop using all day, every day, is texting.

Business texting is being implemented across all industries because it has improved productivity and enhanced communication with consumers. Think about what you access more each day. Do you read and reply to text messages more than you check your email or social media profiles each day? Yes, you do and so does nearly everyone in the country.

If you haven’t text-enabled your business phone number to receive and send SMS it’s time you do, and the remainder of this post is aimed towards helping you understand why every industry is deploying business texting.

SMS Business Texting for Promotions

No other communication channel can guarantee a read rate of 99% like business texting can and with the service being so cost-effective, it’s quite an appealing platform to promote sales.

If you’re running a limited time promotion, the best marketing method would be SMS because messages will be read within minutes of being received. Half of those messages will be opened within 6 hours and traffic to your website will start increasing.

SMS Marketing Campaigns

All experienced marketers know the “rule of seven” which states that you must reach your target audience by marketing to them through multiple channels using a variety of methods. That’s the only way you’ll convert a lead to a customer.

What’s up for debate is how many connections it takes for a sales conversion. What is crystal clear is that you must integrate your marketing campaign tactics and business texting is an effective marketing tool to add to your funnel. Not only can you combine your text messaging with emails, but by doing so you’re allowing your audience to engage with your brand on multiple communication channels. In time, you’ll be able to pull reports that demonstrate which channel your consumers prefer.

Order Placing

You’ve probably noticed by now how a lot of companies allow you to download their mobile app to process orders like Dunkin Donuts for example, but other companies like Domino’s Pizza, make it even easier by allowing you to use business texting to place orders. So instead of having to open a profile on the app, fill out a bunch of forms, and more time-consuming processes, you can quickly send a text message to simplify your order placing.

SMS Product/Service Launches

SMS business texting is an excellent platform to sue when you’re looking to launch a new product or service. You can count on:

  • Open rates that beat any other channel
  • Sending links to your website or app
  • Connecting with consumers on a personal level

Of course, you would only be able to promote your product launch to an existing list of subscribers who have opted in to receive text messages. It’s still an excellent way to launch a product/service and if you need to pay to gain access to a third-party list of consumers who have opted in to receive offers, even better.

SMS Appointment Reminders

One of the biggest problems that many offices face is no call/no shows. If you have a medical practice, insurance agency, legal practice, or offer any type of professional service, it would be convenient to have a business texting platform that can send appointment reminders. An SMS platform allows people to reply to confirm, change, or cancel their appointments.

Business Texting Updates/Notifications

You can use a business texting service to send customers order updates in addition to service updates. For example, a service professional who has an HVAC service company would be able to notify their customers when their technician is on the way. Or say you own a pest control company and you have the ability to complete a treatment when the customer is not home, you can send a text to notify the customer that the service has been completed. Not to mention, you can even send MMS to show them how the job looks via picture or video!

SMS Customer Service with Business Texting

Think about yourself as a customer. Do you want to communicate with a brand instantly or do you want to send an email and await a response? Better yet, do you want to call by phone and spend a long time waiting on hold? No, you don’t. Customer want speedy service when they’re interested in a product or service but have some questions they need answered. You can have your sales team logging into the business texting admin panel all day to answer potential and existing customer inquiries. They can instantly:

  • Get answers to their product or service inquiries
  • Get pricing information
  • Order status
  • Request information on returns and refunds
  • Tracking information
  • Schedule a consult
  • Receive links to forms
  • Provide feedback

…and that’s just to name a few

While we only scratched the surface of the benefits of SMS business texting in this article, we hope we shed light to how effective this communication channel is. If you’re looking to improve your daily operations, increase your lead conversions, improve customer service, and help your brand stand out above your competitors, we strongly suggest that you at least sign up for a free trial to give it a test run. Go back up to the top of this article and then skim through the main points because we are certain you will find that business texting has components that will only enhance your business plan.

Landline Texting Ideas to Help with New Hires

Even the smallest businesses know that training new employees is imperative to the success of the company. The onboarding period is especially important and it’s those initial training weeks that help you filter out the long vs. short term employees.

As crucial as molding new employees to the company’s standards and culture, it’s astounding how often new employees are neglected. It’s usually due to how busy everyone is with the company’s daily operations or the lack of proper training tools to complete onboarding appropriately. The end result is low morale and mediocre work ethics.

We’ve just described the problem that many companies face with onboarding, and now we’re going to review how landing texting is helping recruiters and human resource departments with the solution.

Landline Texting Ideas to Help with New Hires

Sending Automated Onboarding Documents

With the Text My Main Number landline texting platform you have the ability to send automated templates to new staff members. During the first month of the training process, new hires have a ton of documents to review and fill out such as employment applications, contracts, handbooks, and company policies. You can use a landline texting platform to schedule sending templates for each category of documents. You can also schedule reminders for those new employees who have skipped completing any of the needed documents rather than allowing a manager to overlook it because they’re so busy with everything else.

Confirming Data and Credentials

After you’ve selected the right candidate to join your team, there are many tasks to follow. You have to set them up in your system, collect tax documents, set up their logins, and check their credentials. Employees start to copy and paste information over document by document which is quite time consuming all while they could be using some of that time to start training. If it’s a large company, there are also various department heads they need to meet with.

Trim down the amount of time it takes to step out of your office, find the employee, and confirm data that seems to be mismatched with other forms they’ve filled out by sending them a text message asking them to verify information. You can also utilize the landline texting platform to schedule and confirm appointments with the different departments they have to meet with.

Contact Lists

Once you’ve decided on who to hire, that new staff member will want to know who they report to and when to reach out to, which supervisor or manager. You can send a list of staff members with their listed roles via SMS using a landline texting platform. You can copy and paste the information from a saved document onto your online admin panel and click send. It’s just that easy!

Sending contact lists through a text also allows the recipient to import their new contacts to their smartphones. Each time the contact lists changes, you can simply update it on your saved document and then copy and paste it into a mass message to the entire staff.

Assigning Tasks and Reminders with landline texting

Starting a new job can be overwhelming to people because of all the new things they need to learn, remembering everyone’s name, understanding how to operate new systems, and meetings they have to attend. During this initial period is when most mistakes happen.

Use landline texting to send reminders about what needs to be done and by when. Assigning tasks to them via text so they can review as often as they need to and keep the messages friendly so that it’s just as personalized as an in-person interaction. Management will be grateful that things are getting done on time, and employees will be grateful of the direction your guidance is helping them with.

Surveys with landline texting

Ongoing improvement is what enhances any process in any company. To learn how management can improve the training process there’s only one group of people to ask. The trainees. Sure, you can invite them into your office to have a long meeting and ask them OR your can send them a survey that is scheduled to go out upon completion of their training period.

You can use the Text My Main Number automated templates feature to send surveys which is convenient and inspires individuals to provide true in-depth response about which areas of training can use improvement.

A Few Rules of Thumb:

The first letter in SMS stands for short.

Keep it short! Employees will be reading your landline texting messages through their cellphones, so anything longer than a couple of sentences goes in an email.

Don’t bombard new hires with text messages.

Sending a plethora of messages each day is not best practice. You’re looking to employ landline texting for convenience and not to overwhelm anyone.

A reply is not always required.

You’re trying to automate the onboarding process so it’s not necessary for new hires to reply to each text message they receive. If they miss out on anything or forget to submit any documents, you send a reminder later on.

Conclusion:

Now that we’ve reviewed how landline texting can help onboard new staff members, don’t forget about your remote workers too. They’re not in the office to receive documents, in-person training, and attend meetings. However, just like technology has facilitated communication with SMS, there are other online tools for remote workers like web meetings and other virtual training tools.

Landline texting is changing business operations all over the world because of its efficiency and increased response rates. In terms of utilizing a text messaging platform for your hiring process, we hope this article shed some light on just how much easier you can make it. Move away from the ancient hiring processes and get on board with landline text by starting a free trial with Text My Main Number today!

Business Texting: Facts Vs. Fiction

Once upon a time people were under the assumption that email would be replaced by social media and that avoiding spam words in subject lines would be the way to go to encourage readers to open marketing emails. These misconceptions typically come from marketers who tend to spread falsehoods each time a new marketing channel is launched (business texting ).

Well the same rumors about those who use business texting or SMS marketing ring true. Even though the benefits of business texting have proven to be fruitful, there are many brands out there that still haven’t jumped on board. Why you ask? Well, it appears they’re confused about what’s a fact and what is fictional about the platform.

In this post, we’re going to uncover some of the top misconceptions about business texting and SMS marketing.

SMS Marketing Isn’t as Effective as Email

Says who? For those who believe that email is more effective than business texting or that social media is the end all, be all, we have news for you. Not everyone has email set up on their mobile phones, but everyone has text messaging services. Plus, most people have tons of unread emails sitting on their phones “to check later” while everyone checks texts right away. In fact, it’s proven that most text messages are read within minutes of being received.

So, if you were to send out an email to announce a new product or service and at the same time you send out a text with the same announcement, which do you think will be read first? That’s right! Not the email.

With text messages having a higher open rate than emails, there is no way that people will open their email before they would open a text message.

SMS Marketing Isn’t Worth It

We want to assure you that if you’re looking to consider business texting, it’s one of the most valuable forms of marketing you can implement. If you compare it to your other marketing methods, SMS marketing doesn’t entail endless hours of training, costly setups, or even software that requires you to hire a third-party to install it for you.

There are business texting platforms that help you get started right away and offer free training assistance to help you navigate their easy-to-use admin panel to manage your SMS marketing. In other words, it takes very little time to get you setup and is less expensive than any nearly all other marketing tools.

Only the Younger Generations Use Text Messaging

Big mistake! Big, big mistake! This is one of the biggest SMS marketing fictions around and usually it’s a story told by an older marketer. Which is not only deceitful but ends up hurting companies who’s target audience consists of Baby Boomers and Generation Xers. Next thing you know, companies who would benefit from business texting services end up throwing away the possibility of opening up a new and fruitful marketing channel.

Truth be told, people over the age of 50 have smartphones just like the other generations and according to the Pew Research Center, over 67% of them use text messaging as a form of communicating.

We get why this piece of fiction is believable since older people are considered less tech savvy but that has nothing to do with their use of text messaging.

People See Business Texting as Spam

What channel do you know of that doesn’t have any spam? Spam is in your email, your browser, your TV, and in some homes, your kitchen cabinet. OK fine, that last one is not the same type of spam but you get our point. SMS marketing isn’t to be blamed for the existence of spam; bad marketers are. A text message from a brand should be humanized and naturally grab your audience’s attention in a way that will make them want to interact with your brand.

Statistics show that 9 out of 10 people welcome text messages from companies, and especially because they want to receive promotional offers. So in essence they’re saying “sure send me spam so long as you include a discount on my next order.” While they’re willing to opt in to receive marketing texts from you, the key in not having them opt out is to keep your messages short, inviting, and personalized. They would much rather read two lines from your business in 15 seconds or less than to watch a long drawn out commercial on television in the middle of their favorite show.

Business Texting is a One-Way Street

Wrong again! This piece of fiction is probably the silliest one mentioned in this article. With the Text My Main Number business texting platform you can text-enable your business phone number to send and receive text messages. So not only can you send marketing texts, but your leads and customers can reply to you as well. SMS marketing isn’t just a read-only tool, it is in fact a two-way street.

You can also use business texting service features to send pictures and videos, notifications, surveys, confirm appointments, send forms, chat, create templates, and invoicing.

Conclusion

Having the ability to decipher fact vs. fiction when it comes to business texting or SMS marketing is the first and most vital step in employing the most effective marketing tool for your business. Don’t let all of the false information out there sway you from taking a step that may change the marketing game in a positive way for your brand.

Remember that business texting is used for way more than marketing, it’s also an excellent way to enhance your customer service practices too. If you deploy the right strategy, you’ll see a vast improvement in your ROI and a higher response rate from your consumers.

We hope we were able to clear some fictional cobwebs in this article so that you can do away with any hesitation you may have about adding the most effective marketing channel to your business marketing strategies. Business texting and SMS marketing can and will boost all areas of your daily operations without a doubt.Start your free business texting trial and launch your first SMS marketing campaign with Text My Main Number.

SMS Mobile Texting Solutions for Your E-Commerce Business

SMS Mobile Texting Solutions for Your E-Commerce Business

SMS mobile texting can really drive sales to help your e-commerce business grow. So long as you implement the right methods to connect to your target consumers and loyal customers, you will establish a relationship that will not only develop a level of trust between your brand and your audience, but also boost revenue.

Here are some examples of how SMS mobile texting can help you grow your e-commerce business.

Special Events & Sales

Announce exclusive sales and special events using SMS mobile texting. Create a special keyword for your marketing campaign and send a direct message to your subscribers to let them know about the special discount. When your selected audience uses the keyword at checkout, they will instantly receive the allotted markdown.

Order Status & Shipping Information

It is a known fact that SMS is one of the fastest ways to communicate with a customer aside from an actual phone call. With messages being read within 3 minutes of receiving them, you can say this is the most instant way to let customers know about any updates to their order or notify them of any shipping information.

Save Potential Sales from the Abandoned Carts

When a customer adds items to their shopping cart on your website, they have a level of intent to purchase. For whatever reason, many customers leave the items in their cart without completing their purchase. It may be that they’d like to come back later and forget, it could be that they wanted to see what the total would be so that when they’re ready to buy, they’re prepared to spend that amount. Whatever the reason may be, it’s up to you not to let the completed sale escape! You can use mobile texting to remind them or even offer a discount if they click the link you provide via text to complete their order.

Lure Consumers in With Images

Mobile texting isn’t just limited to sending words and links. Since MMS is supported, you can also send images and videos to promote your upcoming sales.

Immediate Feedback

When you’re looking to get immediate feedback from your customers, send them a survey immediately after they’ve purchased items from your online store and include questions about how satisfied they are with their shopping experience.

Instant Customer Service

Customer service plays a major role in how successful your e-commerce business will be. With consumers preferring mobile texting to communicate over making phone calls, it’s a no brainer that more online stores are implementing SMS to enhance their customer’s experience. Text messages are instant and more personalized than an email so allow your customer to text your business phone number for instant customer service.

Tailored Merchandise Ideas

Help your customers decide what to purchase by suggesting merchandise that may interest them. If you’re running low on stock for an item that matches their previous buying history, send them a text to let them know and encourage them to act fast before it’s sold out.

Special Event Texts

An excellent way to change up your mobile marketing approach is to send special events texts to keep your subscribers interested. You don’t want it to seem like you only reach out to promote and get them to buy products. For example, you can offer a special discount for their birthday which comes across as a personalized and exclusive gesture.

Reactivating Customers

Many e-commerce businesses are turning to mobile texting to retain consumers by sending reminders to purchase an item when they haven’t heard from them in a while. This works great for items that would possibly need a refill or reorder like supplements, skin care, pharmaceuticals, or food and beverage items.

Encourage Indecisive Customers

Encourage customers who are on the fence about buying a product. Usually these are the customers that inquire about a product but then drop off the website without completing their purchase. To inspire them to buy, you can send a follow up text message to see if there is anything else you can assist with and personalize the conversation to convert their inquiry into a sale.

Mobile Texting Vs Traditional Marketing

It’s been about 20 years since the internet boom changed the way people browse and shop as we entered the digital era. That in turn changed marketing strategies across all industries since their consumers attention had now shifted into a virtual platform. Competing for people’s attention was now more challenging than ever.

That being said, it was now time to implement a variety of marketing methods in order to keep business booming. Today that means promoting products on social media, sending emails to market your products, using mobile texting, or even cold calling.

The point is, mobile texting can stand alone in your marketing strategy, or you can use it to fortify your existing marketing approaches. You can use mobile texting to:

  • Send a text message announcing that you’ve sent an email with an exclusive offer to ensure they don’t delete the email marketing message they received.
  • Offer a bonus to your social media followers by posting an image with a promotional code in the caption. You can also make it more exciting by launching a flash sale and include the promotional code on your story which only lasts 24 hours. That will entice your followers to buy now before the sale ends.
  • Send surveys using your mobile texting service to boost response rates.

Getting Started with Mobile Texting

The last stage before you start your mobile texting campaign is possibly the most imperative. You have to receive permission to send messages to your customers. It is not legal to send text messages to your customers if they have not permitted you to do so. Sending text messages without permission is forbidden by the Telephone Consumer Protection Act and you can be fined a generous amount if you don’t abide by the rules.

Text My Main Number Free Trial

Still not convinced that SMS mobile texting is the best marketing strategy for your e-commerce business? We get it. Especially since once upon a time people thought the idea of combining peanut butter and chocolate was a terrible idea. Ask The Hershey Company how bad of an idea it was to promote Reese’s. The Text My Main Number team is so convinced that mobile texting is the way to go to improve sales for your e-commerce business that we want to help you get started by offering you a free trial!

Why Mobile Texting Services are Rising

Before mobile texting services took over as the most used form of connecting with people, do you know what the very first text message ever sent was? “Merry Christmas.” In December of 1992 an Engineer named Neil Papworth typed it on his computer and sent what would be the first SMS to a cellphone.

Here we are 27 years later where mobile texting services have become prominent in facilitating communication between brands and their customers for a multitude of reasons. Out of the billions of text messages sent each day throughout the United States, “merry Christmas” is amongst the slightest reasons to send a message. Now, there is a plentitude of information that is shared across this multipurpose digital platform.

What was once a form of sending a quick message to your closest friends and family members is now the way we connect with mostly everyone we know, including business around the globe. Messaging is also used on applications like Whatsapp, Skype, Facebook Messenger, Snapchat, and Instagram direct messages, just to name a few of the growing list of apps we use each day.

Mobile texting services have advanced beyond sending a simple and quick message. SMS is now one of the most resourceful tools to share information.

At Text My Main Number, we’ve taken strides in building a multifunctional SMS platform that provides mobile texting services that help companies and organizations enhance their communication methods. If there is one thing that research has taught us, it’s that texting is still on the rise and here to stay.

Why Mobile Texting Services Are Rising

What did SMS bring to the table that has kept it rising? We know why mobile texting services work, but the true reason why it has stuck around is what we’re going to get into below. Industry experts feel strongly about the power of SMS for good reason.

Embedded Functionality

One of the downfalls of modern technology is the additional hardware it requires to function properly. However, with SMS you’re using an embedded functionality within cell phones, mobile devices, and PCs. Even with many devices going “smart,” people who still use older devices can send and receive text messages. The best part is that you don’t really need to download anything to use text messaging unless you’re looking to use messaging services provided by app giants like Skype or messaging functions on social media platforms.

SMS for Business Phone Numbers

You can easily enable your business phone number to receive and send text messages using a variety of approaches. Any route you select will give you an edge in your industry. You can create a catchy short code that’s easy to remember. It’s a fast and easy way for your audience to stay in touch with you, especially by using a keyword. If you’re looking to build a community of subscribers, you can ask your existing and potential customers to simply text your business phone number to opt-in to receive and send messages with your business.

Timeless Demand

Not all products or services are multi-generational, but the use of SMS just so happens to be. Not all technologies are easily adaptable to each age range, but texting has become “the norm” for everyone and is still on the rise. Mobile texting services flourished alongside the Millennials and was then adopted by the baby boomer. By the time Gen X and Gen Z came around, flip phones and pay phones were a thing of the past, and texting is all they knew. That means that SMS is probably one of the only methods of communication used by just about anyone, no matter what their age is. SMS is also not constituted by a specific lifestyle or stage in life so when Pew Research demonstrated mobile activity statistics and how it’s been adopted by all generations, it was of no surprise to us. Here’s what the stats show:

  • People aged 18-24 send and receive approximately 128 text messages a day
  • People aged 25-34 send and receive approximately 75 text messages a day
  • People aged 35-44 send and receive approximately 52 text messages a day
  • People aged 45-54 send and receive approximately 33 text messages a day
  • People aged 55+ send and receive approximately 16 text messages a day

Impressive Sales Conversion Rates

A team of Psychologists revealed in a study that consumers are spending double the time on their mobile devices as they think they do.

How many times per day do you think people touch their phones? If you had to guess, would you say it’s 10, 20, 50, or event 100 times per day? What if we told you that the average person touches their phone 2,617 a day? Now, of course, that includes scrolling, tapping, and typing but what we want you to focus on is the vast opportunity that exists in terms of interaction.

Not only do mobile texting services assert a 45% response rate (in comparison to emails which have an unimpressive 8%), but text messages are read within a minute and 1/2 of being received.

Talk about a perfect window of opportunity to insert calls-to-action! With the right promotion and a tap, a potential sale easily converts into an actual sale. Now, we’re not taking about a possible 20% of text messages sent by a brand can convert into a sale, we’re talking more than 50% will. A case study conducted by Kiehl’s Skin Care demonstrated that approximately 73% of their customers purchased items directly after every SMS campaign.

Technology Minus the Internet

Text message marketing is the best thing since sliced bread even though it falls into a tech category. It doesn’t require any internet because so long as you have cellphone service, people can receive a text message. That means that you don’t have to solely depend on your message reaching your audience via WiFi. That’s right, you can send it at any time, from anywhere, and you will be able to connect with them with no wires attached

Customers Prefer Mobile Texting Services

As we stated early on in this article, text messaging capabilities started over two decades ago and has continuously expanded it’s userbase (approximately 5 billion and growing). Despite the fact that many people use Whatsapp or social media messengers, text messaging is still in the lead when it comes to SMS. According to a data report from last year, texting is still the most commonly used form of communication. To learn more about Text My Main Number’s mobile texting services, sign up for our free trial. Or if you’re looking to get started as soon as possible, you can simply check our pricing page before you sign up. Have any questions? Just visit our contact page and we’ll be more than happy to answer them!

How Medical Facilities Use Texting to Increase Patient Engagement

If you run a medical practice or wellness facility, you know how vital it is to provide valuable services to your patients or clients, all while driving your business goals. The challenge exists in finding a centralized, universal, and affordable communication channel such as a business texting service that is favorable to both of your objectives. Many medical and wellness centers struggle to keep their appointment slots full despite their flexible availability. Patients and clients aren’t notified fast enough of open appointment slots, so there’s a disconnect between the patient/client needs and actual appointment capacity. Employees call patients and clients to notify them of available openings but end up playing an endless game of phone tag. Sure, they could send an alert to convey the open availability via email, but there’s no assurance recipients will actually see it buried beneath hundreds of other unread emails. This results in frustrated patients and clients in addition to frustrated employees. Fortunately, more and more medical facilities have discovered the effectiveness of the Text My Main Number business texting service as their central mode of patient and client communication. Not only is it the favored communication channel for consumers, but it’s also very simple for your staff to learn and then implement. Here are several definite examples of how doctors’ offices, clinics, hospitals and wellness centers use the Text My Main Number business texting service to advance business and the overall patient and client experience. Develop an opt-in list and use the following simple tips while you watch your business grow. Fill more appointment slots and reduce no-shows A texting integration with your existing CRM may just resolve all of your appointment woes. You’ll have the ability to automatically notify patients and clients of available appointment openings to ensure that every appointment slot is filled to capacity and reduce the number of no-shows by using the Text My Main Number business texting service to send scheduled appointment reminders. Text messages are fundamentally high priority to people, so the chances that your text messages are read will be dramatically higher than any phone call you’d make or email you would send. Invoicing, answer billing inquiries and send payment reminders When patients or clients know they’re going to be late with their payment, they’ll avoid your staff like the plague because they want to prevent confrontation at all costs. Sidestep the awkwardness and send them a quick text message instead. This will allow them to easily and quickly correspond with your team about any billing issues they may have. With the Text My Main Number business texting service, you’ll also have the ability to send scheduled payment reminders, invoices, and payment links all via a text message, so that people won’t have the chance to forget to pay their bill on time. Send personalized health tips Motivate and engage your patients and clients by sending them helpful tips via text. You can also spice up communication by sending inspirational quotes or medical articles and let them know about new appointment availability. Text messaging allows you to connect with patients and clients while they’re on the go, so it’s way easier to develop an actual relationship with them. With the Text My Main Number business texting service you can also save time by sending group SMS texts with dynamic fields. In other words, a doctor can text all of their patients a personalized inspirational quote at once. Promotional offers and reviews The Text My Main Number business texting service allows your medical facility or wellness center to share announcements, exclusive discounts, sales, and more with patients and clients on your opted-in texting list. You’ll also have the ability to start receiving more online reviews by texting your contacts the link to your Yelp, Google, or Facebook page. When you open your business up to realtime feedback in a more conversational way it will result in a more humanized response. Follow up with patients and clients Using a business texting service is less intrusive and delivers lower pressure than making a phone call, so it’s usually better received with prospective patients and clients. Since it’s such a conversational means of communicating naturally, it comes across as a more personalized form of contact than a scripted call or a robot-generated email. You can also schedule patient and client reminders to your current list, which will increase retention by a landslide. Auto-reply to every message Always remember that your patients and clients are your first priority – so make sure they know it and feel it with every interaction. They’ll especially recognize it when they see your fast response time. The Text My Main Number business texting service will allow you to set up auto-replies so that you can respond to every inquiry, at any time (even after hours), and pre-draft templates that will help your staff respond to FAQs with the speed of light. Realtime template delivery Deliver prompts in real time to send predetermined templates to patients and clients via text. You’ll have the ability to quickly send a template with directions, appointment options, prescription instructions, surveys, and just about any type of form you’d like to send all while you’re still communicating live with the person. Stop playing phone tag with patients and clients and improve your communication with a free trial of Text My Main Number business texting service today.  

How Each Generation is Using Landline Texting to Communicate

Knowing your audience well is a good rule of thumb when implementing a business texting solution for both big and small businesses. Whether it’s products you sell, or a service you offer, it is crucial to know your consumers likes and dislikes along with what they need or don’t need. To know more about your target audience, you must know their preferred method of communication and understand their behaviors. Why? Because that’s how you’ll be interacting in order to convey your brand’s message.   It’s now a known fact that customers prefer communicating with businesses via text messages, however, what about fully understanding what their texting behaviors are by age range? Would you text a baby boomer the same way you would text Generation X? Would Generation Z cross their eyes when reading an appointment reminder they received by text? When is it OK to use emojis? These are all questions you should know the answers to when you’re contemplating execution of a business texting solution for your brand.   The Text My Main Number team needed answers to these questions because we knew our clients would want to know how to best communicate with their audience. So, we went deep on the research in order to comprehend the texting habits and texting preferences that each generation favors.  

Texting Habits by Generation

According to the Pew Research Center:
  • Baby Boomers range from 53-63 Years Old
  • Generation X ranges from 42-52 Years Old
  • Generation Y ranges from 24-41 Years Old
  • Generation Z ranges from 18-23 Years Old
This isn’t a science, but you can look at each bracket as a tool that is used to analyze behaviors when using a business texting solution to interact with your consumers. Now that you know the assortment for each generation, let’s review their preferred texting habits by age. Baby Boomers: 61 % check their phones for notifications approximately 1-3 times in an hour. Generation X: 70% check their phones for notifications approximately 1-3 times in an hour. Generation Y: 68% check their phones for notifications approximately 1-3 times in an hour. Generation Z: 79% check their phones for notifications approximately 1-3 times in an hour. So what is each generation doing when checking their phones several times in an hour? More times than not, they’re texting. Companies should know when using a business texting solution, that customers do in fact prefer speaking to a business by text than by phone.   To save you from hours of clicking around to read statistics all over the web on texting behaviors by age range, we did our due diligence to pay it forward unto our clients. Here it is for you:
  • 64 % of Baby Boomers prefer to use text messaging to communicate with a business.
  • 76 % of Generation X prefer to use text messaging to communicate with a business.
  • 82% of Generation Y prefer to use text messaging to communicate with a business.
  • 83% of Generation Z prefer to use text messaging to communicate with a business.
We love it when research proves us right! More specifically, we’re saying that no matter what industry you’re in, it’s a fact that your audience will prefer that you text them no matter what generation they fall under. Guess who can now apply a business texting solution to their communication channels because their texting pool just got bigger? That’s right, YOU CAN!

Implementing a Business Texting Solution

If you’re just starting out with a business texting solution for your company or you need a few ideas to boost your current business or marketing plan, you should know which industries are already incorporating a business texting solution to their daily operations. To capture their audience’s attention, more and more businesses have applied a business texting solution as a modern form of engagement. Our research has demonstrated that the majority of each generation prefers receiving text messages from businesses which also means that this form of communication is your best option. This is an excellent way to ramp up your message strategies and streamline how you provide customer service. If you’ve delayed adding a business texting solution for your brand, you’re falling behind.  

How Companies are Using Texting Messaging

The Text My Main Number customers are taking advantage of our business texting solution in a variety of ways. They’ve found that it cuts down on the time spent each day on meticulous tasks such as:
  • Following up with leads by phone or email
  • Scheduling, confirming, or sending appointment reminders
  • Informing customers about recent promotional offers
  • Booking reservations
  • Customer service correspondence
  • Placing, confirming, and following up on orders
…and that’s just to name a few of the many tasks text messaging will help save you time (and money) on.

Using Emojis and Acronyms by Generation

People may think that using acronyms and emojis demonstrate a lack of professionalism or sophistication when using them to text customers.  What they may fail to realize is that it’s actually humanizing their interaction, and in turn, people are more receptive to the messages they’re receiving. People became accustomed to using text messages with friends and family first so they’re actually more used to the personal aspect of text messaging. It would make sense when employing a business texting solution for your company, that you would implement it in a similar manner to what your consumers are already comfortable with. As stated by an informational report created by Intercom, “messages started by a business that contained an emoji were four times more likely to elicit a response from a consumer than those that didn’t.” So what does that tell you? Don’t be afraid to use emojis and acronyms to interact with your audience! Every generation finds it to be more appealing. The bottom line is your customers want to text you and receive texts from you because it’s more personalized and convenient. Text My Main Number believes in applying a business texting solution as a convenient and modern way to communicate. So much so, that we offer you a free trial to try out our services because we know that in that time you will understand why everyone is choosing to go the text messaging route as part of their business growth plan.

The Rise of Text Messaging is Improving the Hospitality Business

Corporations are improving communication approaches with their customer base by using a business texting service that accommodates the fast-paced world we live in. It seems like everyone is always on the go and with the rise of smartphone use, everyone expects instantaneous results in just about anything they do. People are using their mobile devices more than ever to shop, book a trip, and search for answers. That’s where using a business texting service for the hospitality industry is becoming opportune. There are presently 3.6 billion people utilizing text messaging all around the globe. This year, that figure is anticipated to rise by another 1.1 billion. That means that almost 5 billion people around the world will be using text messaging as their main form of communicating.

Business texting services for hotels is the new industry trend

We’re not just using text messaging as a form of communicating socially. Businesses in industries like pharmaceuticals and fashion have already applied business texting services and have seen the benefits of being able to instantly message their customers and prospects to streamline customer service. In cases where a customer wants a quick response on availability or pricing, it is simpler and faster to send a text message to get answers. Using a business texting service to communicate with guests is the next big trend in the hospitality industry. Research has demonstrated that over 90% of respondents in the country are saying that replying to hotel guests via text message is either very or somewhat useful. People prefer fast and direct responses over making a phone call to the front desk or asking questions by sending an email and awaiting a response. Plus, the fact that you can have discussions stored on your mobile device means you can access the information if you need to revisit it. The fact that business texting services are being used by major social platforms such as Whatsapp, and Facebook Messenger has made it easy to implement this communication technology with hotels who can make excellent use of this efficient use of engaging and servicing guests. Here are some practical examples of how the hospitality industry is using text messaging.

When you should use a business texting service

  1. Confirm reservations.

Yes it’s true, this is probably the most logical use of text messaging for guests. All you’ll have to do is click a button to send your guests a quick reminder regarding their stay the day prior to check-in. It’s also an excellent opportunity for you to ask what time they’ll be arriving and find out if they’ll need any special arrangements or transport to the hotel. This type of personalized service not only sets their expectations, but it will go a long way when they’re contemplating what to say in a review about your services. So make sure you impress them before they arrive.
  1. Share important info about your property.

Instant messaging is probably the most popular medium for exchanging information and inquiring about additional services that your facility may have to offer. You can let guests know about their parking options or what time breakfast will be served. By letting them know where to find everything before they arrive, you are helping them prepare for their stay while avoiding any misconceptions of what you have to offer. This is also a great way to make sure they know about any events or situations that would affect their stay, like a local parade that would cause unwanted traffic on their way to the hotel.
  1. Offer special promotions just for guests.

Who doesn’t love a good Happy Hour? Use text messaging to let your hotel guests know what time and where Happy Hour will be held, along with any special discounts you offer on cocktails during that time. You can also use this business texting service to notify people about your on-site amenities, seasonal discounts, or spa packages to boost their excitement and convert them from being satisfied guests to ecstatic guests. Customized promotions encourage people to spend their money at your place of business and will deliver the “wow factor” that will later encourage them to write a positive review regarding their stay at your hotel.
  1. Send an in-stay welcome message.

There is something to be said about how a guest will perceive a short welcome message upon arrival. This is a good way to build rapport and develop a relationship with your guests that opens up communication. When a guest feels comfortable with asking any questions they may have or voicing concerns where needed, you’re building loyalty and increasing the likelihood of that guest staying at your hotel the next time they’re in town.
  1. Ask for feedback and special requests during their stay.

When you use a business texting service to ask guests to provide feedback on their experience, it allows you the chance to fix anything that may not be working for them. People are more likely to provide honest critique when they can do it quickly and without having to call or approach management to do so. This is also a convenient way to keep track of items that are often reported to be malfunctioning like TVs, irons, blow dryers, etc. Using this form of open communication will also allow guests to notify you of any special requests they may have such as their dietary requirements or let you know if they’ll be arriving later than expected.
  1. Send a request for a review.

You will be able to stack up more reviews by text messaging your guests a direct link to their mobile device after they have checked out. Businesses often miss out on getting positive reviews listed online because people don’t necessarily want to take the time out of their day to write them. With providing a direct link, you’re increasing the chance of them clicking on the link immediately to write a positive review.

Get on board with business texting services

Communicating directly with your guests by using a business texting service is a crucial way of structuring a connection, while making them feel appreciated and heard. So start improving your guest’s overall experience by executing text messaging services for your hotel, and get on board with the biggest trend in the hospitality industry!

Why Small Businesses Prefer Business Texting Services Over Emails

How do you know when to send an email instead of using a business texting service to communicate with your customers and prospects? What type of message should be sent as an email as opposed to a text message? At times it can be difficult to differentiate between both communication channels, however it is imperative to understand when to send which type of message. What could be considered an effective text message may not be a great email and vice versa. Text messages tend to be top priority, brief, quick and conversational while emails tend to be low priority and long-form.

People Prefer Text Messages Over Emails

It is no secret that people favor text messaging over making or receiving phone calls. Why is that? The reason is simple. Text messages are easy and get the job done quickly and efficiently. In this busy world, business texting services make it easy for us to communicate with customers while they’re running errands, busy at work, driving, parenting, and just about any of the million things they do a day. “If it’s easier for my clients to text me, ‘can I make an appointment?’ or ‘hey when is my payment due,’ I’m going to do it!” “ Even the greatest writers are frequently told to scale down their writing. A brief message is simpler to digest and remember than a complicated one. So, why is this so difficult when it comes to text messages? Quite often we see brands trying to duplicate their email strategy for texting and become irritated when they don’t see the same results. They don’t grasp that the conversational (and brief) nature of texting is what separates it from email. Business texting services require a completely different approach than email, social media or any other messaging platforms. The length of text messages is one of the unique characteristics of texting that often stumps communicators. Here are some key reasons small businesses prefer text messaging over emails.

The Benefits of Business Texting Services for Small Businesses

People will actually read it.

Unlike emails, text messages are not hidden underneath all your spam mail. The open rates for emails are approximately 20 percent, while text messages have an impressive open rate of 98 percent. These numbers speak for themselves. Our email inboxes are flooded with messages that we just don’t have time to scan through in order to find the important ones and read them all.

It takes precedence.

What would you say is faster than sending a text message? Your customers can respond to a text message much faster than sending you an email to reply. Unlike email, text messages don’t need a formal greeting or signature. Your customers can simply reply with a quick “yes” or “no.” In fact, depending on the smartphone, some recipients could use their speech recognition (voice to text) feature to reply and avoid typing altogether. Also, if someone realizes the discussion would be better via phone call, they don’t have to dig through their contact list to find your number. They can simply click on your phone # listed on the text message to reach you without missing a beat.

It’s available without Wi-Fi and portable.

Adult consumers devote an average of 3 hours and 35 minutes each day to their mobile devices, according to a 2018 study conducted by eMarketer. Text messaging comes pre-built on smartphones and unlike email, it’s available even when your outside of Wi-Fi range, which makes texting a more reachable medium.

It’s short.

Text messaging forces you to make your point with less characters. Contrary to popular belief, being forced to communicate with limits can actually make your messages more direct and effective. The greatest writers are often directed to cut characters because important messages are best when they’re not diluted with a bunch of fluff.

It’s ageless.

It’s already a known statistic that adults favor texting over any other form of communication. But now we’ve also learned that even the younger generations are showing a preference for text messaging over any other form of communicating. According to the Pew Research Center, 91 percent of teenagers with smartphones actively use text messaging.

It’s conversational.

The frequent use of technology is beginning to diminish human interaction. Text messaging provides a more compassionate feeling and personalizes your connection with your customers way more than an email could. You can easily and quickly exchange texts with your customers just like you would talk to them by phone. This communication channel also opens the doors for you to add personality by using Emojis, humor, and other fun elements that are hardly used in emails.

Building Rapport with Your Customers

Having a new business is like having your first pet. You’re tremendously cautious with every customer, holding their hand throughout each step, always going above and beyond to deliver excellent service. Their difficulties become your problems; it’s all very personal. Then ultimately your business begins to grow, you build more clientele and realize it’s tricky to please everyone. You begin to act more like a business instead of a personal contact. You have unavoidably lost that special touch which brought business to you in the first place. As people often say, “it ain’t easy being popular.”

Business Texting Services Is Not Meant to Replace Emails

Business texting services are not meant for long-form communication. Text messaging is not going to replace email completely as long as small businesses continue to use it as a conversational messaging channel. One of the things we’re proud of here at Text My Main Number is safeguarding the integrity of the text messaging medium. In other words, we want texting to remain convenient and conversational. Our goal is not to eliminate email all together. We’re simply offering an alternative channel meant for a different type of communication. No one wants to read multi-paragraph text messages which is why it’s crucial that you keep your messages concise and include links that will allow your target to complete your intended call to action. Anything more than a few sentences will cause people to lose interest, and their eyes will glaze over, as they move your message to the trash! So, what can you do to set your business apart from your competitors and appear more personal? Sign up free to try business texting services to correspond with your customers!

What Industry Insiders Say About Landline Texting For Business

Business Texting
Landline texting for business has been inarguably one of the most fruitful innovative tools for businesses in 2018. Even better news? The upcoming year is showing major growth for businesses who use texting to landline services because the movers and shakers who analyze and execute business development feel that they have found gold in terms of this useful tool that can enhance communication between businesses and their leads or existing clients.   As technology continues to evolve, the communication channels between businesses and their customers are forced to adapt. Hardly anyone answers their phones these days or reads emails that are sent from a business which is why there was a crucial need for a new communication channel; texting. Landline texting for business allows enterprises to communicate with their consumers in a more engaging fashion, the same way people mostly communicate with one another. Think about it, do you communicate by phone more, or do you reach out to people via text more times than not?   The key to growing your business for the upcoming quarter is to implement a strategy that will increase engagement and drive growth to your business. That’s why it is imperative that organizations stay with the times and develop solutions that will keep them relevant and maintain their competitiveness.

Technology Continues to Evolve, and So Should Your Communication Tools

In an ever-changing world where technology is the driving force of communication, phone calls and emails are quickly taking a back seat. Statistics show that approximately 89% of consumers prefer text messaging over phone calls and emails. Because of that, bigger corporations that solely rely on these outdated methods to reach consumers have experienced a decrease in engagement from their public, and in turn, have lost market share.  

The Public Has Spoken and They Want Brands That are Text-Enabled

People find comfort in texting because it’s quick, easy, and they can communicate on their own time. The typical customer no longer finds it strange to hear from their favorite brands via SMS text. In fact, as larger businesses adapt to this method of communication, the masses will find it easier to embrace their favorite brands on a more personal level. Plus, it’s not much of a learning curve since people communicate more through SMS text than they do an old-fashioned phone call anyway. No one likes waiting on hold when calling a customer service hotline or going through a dozen links on a website to figure out how to get assistance. That being said, it should not come as a surprise that a whopping 81% of consumers have expressed their frustration with the existing forms of reaching customer service for most brands. So, since texting is the preferred communication channel, it would only make sense that brands came up with a solution to close the gap by offering landline texting for business.

Text My Main Number Resolves the Communication Challenge

    Text My Main Number landline texting for business offers companies the ability to:
  • Keep your team productive with the easy to use GUI based web solution that empowers you to use progressive text to landline services from anywhere, at any time. It will allow you to manage high-volume viable traffic and assist you in dependably reaching people in a more direct fashion.
  • Save resources and time with message templates, scheduled texts, automated replies, group messaging, and send and receive picture messages using your landline number.
  • Communicate with customers from any device.
  • Organize and sort information with discussion filters, a keyword searching and search function.
  • Generate intelligent insights with reports and analytics.
  • Shape customer loyalty and drive retention by opening the gateway of two-way communication in a personalized system.
Text My Main Number doesn’t just enable your landline for business texting service. It’s a completely unified communication structure that lets your company quickly and securely connect with customers wherever you are. Although SMS texting is over two decades old, it’s a thriving technology that has been improving with time. Solutions like landline texting for business continues to transform the way businesses communicate and connect with their customers by delivering a more direct form of engagement. There is no doubt that connecting with prospects and customers via text is the future of business communication.  

Implementing Landline Texting for Business in 2019

  In this mobile-driven world we reside in where more people own a smartphone then they do a toothbrush and nearly all of those smartphone owners are aggressively using it to text more than they do for phone calls, landline texting for business will play an extremely active role in your overall customer experience in 2019. Not only is texting the most used feature on your consumers’ phones, but it’s still growing in acceptance – with the amount of texts sent still on the rise by 7,700% in the past ten years! Clearly, texting is the worldwide language of communication. In 2019, most businesses will be looking for more cost-effective ways to communicate with their public, and landline texting for business is the most efficient way to reach that goal. This alternative form of communication is the best way to connect with your prospects, and the most likely form of communication for consumers to contact you. Text My Main Number is in no way trying to reinvent the wheel, but with the landline texting service THEY ARE greasing the wheel to help your business succeed. By using landline texting, you’ll have the ability to send and receive SMS and MMS on existing business phone numbers. Additionally, you’ll be able to track user engagement information such as track opened messages, replies and more. Implementing this effective communication channel will increase the way you connect with customers, reduce output by employees, and drive more sales faster by boosting response times and enhancing your entire customer experience. Text My Main Number makes it easy for your business to get set up with the texting platform and offers affordable monthly rates for landline texting that allow you to use your existing business phone number to text your prospects and customers.

Everything You Need To Know About Landline Texting

Image of Company Meeting
Landline texting is the buzz word these days still many people wonder what does it actually mean! Worry not, read on to learn about landline SMS. What is Landline Texting? Landline texting is a service offered by business messaging service providers by text enabling your landline or toll free number. Once your line is text-enabled, you can send and receive text messages (SMS) and picture messages (MMS) using your landline number. How Can You Use Landline Texting? To use landline SMS, you need to take service from a service provider. The service provider charges a monthly fee to provide landline SMS. Once you subscribe for the landline SMS service, you will get a web based user panel that can be used to manage your SMS and MMS received and sent to and from your landline number. What are the prerequisites to use Landline SMS? None! You don’t need anything as prerequisite at your end to use this service. Also, you will not need to make any changes at your end to use this service. No Downloads required! No change in landline or service provider required! How Much Time does it take To Activate Landline for Texting? It takes 24-48 hours to activate your landline and provide you the user account to use the landline SMS. What are the top 5 benefits of Landline SMS? There are many benefits landline SMS offers to businesses. Here is the list of the top 5 benefits of this solution:
  • Empower landline to use it at its full potential.
  • Use technology to empower business communication.
  • Manage professional messages in a more organized way.
  • Increase customer satisfaction.
  • Keep work life balance.
What is the first step to use the landline SMS? Give a call or text to 1.800.797.3167! The executives of the best landline SMS provider will call to assist you with the steps to use landline texting. Also, you can get answer of any other question you have on your mind about it.