However, it may surprise you that these aren’t always the most effective methods to engage with your audience. In recent years, more businesses have resorted to business texting to increase their profits and market their platform. With its growing popularity, it’s no wonder a huge company like Twilio has purchased ZipWhip, a major player in … Continue reading →What is Business Texting? The Importance of the Zipwhip Acquisition

The internet has taken over how many businesses operate. In particular, the way people choose their restaurants has drastically changed as well. 93% of people read online reviews before they purchase a product or enter a restaurant. Additionally, 91% of people between the ages of 18 and 34 trust an online review the same way … Continue reading →How To Get More Google Reviews Online for Your Restaurant

The dentist is not everyone’s favourite place. However, given the need for healthy teeth and oral hygiene, visiting the dentist is a must. Dental practices need to do what they can to get patients to walk through the door and onto the chair to ensure your business runs successfully. That’s how good marketing plays an … Continue reading →How to Get More Business for Your Dental Clinic

Even communication channels as simple as landline texting can help us in creating an enhanced customer service experience that adds worth to your service. So, we invite you to soak it all in as we cover the following points: What is text customer support?How to use short text messages in customer service?When to use text … Continue reading →How to improve customer service with SMS for business

SMS for business has a lot of uses. It existed even before smartphones were created that is why even your grandmothers and grandfathers know about it. It has always been a medium of communication from generations to generations. With the growing trend of technology, SMS for business has become more significant to people. Most of … Continue reading →10 Tips on Using SMS for Business

From customer engagement to personalizing services, surveys are a great way to understand each one of your customers a little more. Brands in every industry send out customer surveys, and the fitness industry is beginning to do the same. When done correctly, fitness member surveys can give you insight into upgrading your gym facility and … Continue reading →Five Must-Have Questions to Include In Your Fitness Survey

Although different definitions exist, spam messages generally indicate anything unwanted, unrecognized, or unpleasant. As a business professional, you may already know how to stop emails from ending up in the junk folder or being reported as spam. With business texting, however, the meaning focuses more on a perceived lack of value for the recipient. When … Continue reading →Hot to Make Sure Your Business Texts Aren’t Seen as Spam

Companies that provide services like plumbing, office cleaning, social media marketing, and tutoring have unique customer service needs that go beyond those of retail shops. Instead of focusing on whether a product fulfilled the customer’s needs, you must focus on a diverse range of interactions and outcomes in order to determine overall satisfaction. One of … Continue reading →Top 6 Survey Questions Every Service Company Needs to Ask

Although the term conversational commerce was first coined almost a decade ago, its popularity in all types of business marketing and communication has skyrocketed in recent years. Although sometimes relegated to the world of artificially intelligent chat bots, business texting plays a major role in its practice and success. What is conversational commerce? Before you … Continue reading →The Power of Conversational Commerce (and How Business Texting Excels)

Customers respond well to business texting, and statistics show they prefer this method of communication above all others these days. When you combine that knowledge with the understanding that customer service does more to build brand trust and reputation than anything else, it makes sense to handle questions, complaints, order management, and follow-up through texts. … Continue reading →5 Templates for Customer Service Business Texting Success

Parents want transparency and clear communication with their child’s schools at all times. And landline texting delivers that open two-way communication. From school alerts to scheduling parent-teacher night, many administrators within elementary schools have taken the jump and integrate business texting into their operations.  While the idea may seem foreign, the same schools have experienced … Continue reading →Five Ways Elementary Schools can Benefit from SMS Software

Technology has shifted and transformed the way many businesses and industries operate. And often, it’s for the better.  Just have a look at the legal field. Now more than ever law firms take advantage of business texting to connect and communicate with clients on a daily. However, for some attorneys, it may seem disruptive and … Continue reading →6 Ways Law Firms Can Take Advantage of Business Texting

Major changes are happening to the landline texting industry. That’s right – we’re referring to the introduction of the 10-digit long code (10DLC). This newly integrate long-code was created specifically for application-to-person (A2P) business texting going on in the United States and Canada. While the changes may appear minor, many of the shifts happening behind … Continue reading →Everything You Need to Know about the 10-Digit Long Code (DLC)

Non-profit organizers will all agree on one thing – spreading awareness about your initiative is fundamental to successful fundraising and making an overall impact. But many organizations still struggle to promote their message.  Non-profits that implement business texting into their marketing strategy experience the opposite: it does wonders to their platform. It’s a cost-effective and … Continue reading →How Non Profit Organizations Can Benefit from Landline Texting

Presently, many businesses and organizations has adopted email messaging as their primary mode of communication. This adoption has been there for some years now, and it’s mostly for professional reasons. However, we cannot underestimate the impact and effectiveness of texts in our daily lives and business. The influence of business texting and land texting on … Continue reading →Business Texting vs Email Texting 2021

Adopting landline texting services in your business is all about engaging customers and clients and making more sales, right? Ultimately, the communication methods you choose influence marketing success. You cannot simply send out ads, however, if you want to use business texting practices most effectively. Snagging consumer interest depends largely on providing value. Educational content … Continue reading →How Educational Content Works for Landline Texting Across Industries

The idea of a mom-and-pop shop in today’s modern world seems quaint, but these family-owned businesses rely on technology like landline texting as much as other small businesses and large corporations. In fact, they may need it more because they lack the resources to compete on a larger platform. Retail shops with a single location, … Continue reading →Why Landline Texting Makes Sense for Mom-and-Pop Shops

No matter what type of business you operate, landline texting gives you a new and effective way to reach customers and clients easily. SMS marketing campaigns top the list when it comes to reaching modern audiences. One of the biggest benefits of business texting from your landline or VoIP number involves boosting customer service and … Continue reading →Top 5 Ways Landline Texting Boosts Customer Satisfaction

Landline texting is a great tool for business owners to connect directly with consumers and business associates, but some common mistakes can easily undermine all of those amazing communication efforts. Poor professional communication practices also put your business at risk of losing money. According to a survey of 400 large companies, an average of $62.4 … Continue reading →Are you making these 5 landline texting mistakes?

Hiring employees can be difficult, but landline texting makes it easy to connect with qualified job candidates and get open positions filled fast. Whether you’re a small business owner or the hiring manager for a large company, it’s important to connect with the right professionals to build a great team. Landline texting is an amazing … Continue reading →Hiring: 5 ways businesses use landline texting to grow their teams