If your company employs telecommuters, then it’s up to you to read this article in its entirety to learn how Business Texting Services is going to improve your productivity. Text messaging is a very useful tool to equip your remote workers with the resources that will:
- Improve communication
- Streamline Managing Tasks
- Enhance Customer Service
- Track Inventory
- Close Sales
Deploying business texting services in a business where you have various affiliates and employees will quickly streamline operations. Various industries have begun using SMS for their business but in terms of a mobile workforce, it is paramount to utilize the #1 solution for bridging the gap between the office and the telecommuters.
Years ago, before working remotely was even “a thing” the main concern business owners and managers had with allowing people to work from home was the disconnect it would create between the office and the employee. There is a needed connection that helps build a strong relationship between management and staff. It’s not only about checking up on the employee to make sure they’re doing their job, it’s also about building rapport. Nurturing that link will improve the company culture and when you have an employee that’s excited about the brand you can rest assured that you have someone that will give the business the best of them.
Besides communicating with telecommuters, there are other benefits that business texting services will afford a remote workforce and we will discuss the top purposes.
3 Benefits that Business Texting Services Adds to a Remote Workforce
If your business employs telecommuters, freelancers, or independent contractors the most important element we want you to realize is that an SMS platform produces positive and effective results for all industries. That includes, Medical, Education, Night Life, Beauty, Hospitality, Restaurants, Legal, and so much more. Here are some of the areas that each industry is benefiting from by using business texting services:
Enhanced Communication
If phone calls are the way you’re presently communicating with your remote team, we’re here to tell you there is a MUCH EASIER way to stay connected. How many times have you tried to call someone and instead of reaching them, you reach their voicemail? A lot of times, right? Continuing to attempt to reach someone who is either ignoring or missing your calls is a huge waste of time. In a work environment time is always of the essence and reaching your staff is paramount.
Business texting service will improve the futile attempts to reach team members by phone because there is no doubt that your message will be received instantly. It will only take a few taps for you to send and receive important messages. It’s even easier on the Text My Main Number user panel where you can type your message quickly and send it out and then await a reply. This chat feature works like any message platform you’re already used to so it will be a seamless process to collaborate with your team.
Streamlining Tasks
When you’re in charge of a team of remote workers, assigning tasks is part of your day to day. If it so happens to be a busy day or a day when an unexpected situation arose, you’ll have to focus on handling the issue at hand before anything else. That now leaves some of your telecommuters waiting on you to assign their work so that they know what to do.
Instead of waiting to speak to a remote worker to tell them what is expected of them for the day or week, you can easily broadcast a group message to assign tasks. In a matter of a few seconds you’ll have assigned the needed tasks and can always reference what you sent through the user panel. Everyone will appreciate the convenience of never having to wait on their assignment. The bonus is that you can also send links that reference the details of the work along with links to forms that may need to be filled out. You can also customize templates and send messages to specific groups that you will create in the user panel.
Increase Revenue with Business Texting Services
You’ll never have to worry about losing a customer because they’ve been waiting on hold while an influx of calls poured in. If your customer is trying to reach you to submit an update for a project they assigned to your business, they expect for you to reply right away. If they don’t hear a response from you in a timely manner, they may very well spend some time looking at your competitor’s website as they await to hear from you.
By implementing business texting services, you can have your customers text your business phone number to notify you of any project updates and you can respond right away to acknowledge receipt. With the convenient chat feature on your SMS platform, you’ll be able to carry a 2-way conversation with them to review details. You can then use the user panel to text your telecommuters and assign tasks to complete the client’s work.
Additionally, business texting services allow you to connect to your prospects faster than a phone call or email which boosts sales. The expediency and convenience of text messaging makes it much easier for your remote salespeople to communicate with your leads.
Takeaway
With everyone using text messaging to communicate with family and friends these days, SMS has become the most personalized digital form of connecting with people. Using business texting services with your telecommuters will create a more streamlined yet still personalized and professional connection. Being able to reference conversations and send messages to various groups will help keep thing organized and convenient. This cost-efficient form of managing your team(s) is not only innovative but a smarter way to work. If you’re looking for an SMS provider to get started with business texting services, our team is always available to speak to you. Simply contact us to go over the benefits of using SMS for your business and we will set you up with a free trial and training so that you’re ready to deploy a communication platform that will help your business work smarter and not harder.
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