The Situation with ZipWhip
If you haven’t heard already, one of the industry’s leading business texting platforms, Zipwhip is ending its services on December 1st, 2022. This means for long time customers, you have to find a different provider before the end of the year. If not you risk losing out on your business texting services with your clients.
With this forced change, you might be wondering which provider to go for. After all, there are hundreds of business texting providers out in the market who offer similar services. However, Text My Main Number stands out for a multitude of reasons.
Questions to Ask Before You Settle on a Provider
You may have been a long time Zipwhip customer but with these changes, you should re-evaluate where your company stands with business texting. Your company may require other services to accommodate customers over text. Alternatively, you may want to increase the number of characters per text for more efficient messaging. Either way, here are some questions you should ask yourself and your team before researching which business texting provider is right for you.
- How many texts do you send and receive a month from customers?
You may want to upgrade to a different plan that offers more or less depending on your situation. - Does the provider offer automated responses?
Everyone knows that now more than ever customers want our attention. As such, leaving the on reading or in the dark is a big loss for the company and clients. Finding a provider who can provide automated response features, timed messages and more can bring a whole of convenience to your business. - What changes in the growth of our company directly impacts our business texting services?
Think about the changes within your company as a whole. Think about your customer demographic, your marketing department, etc. If any of these factors impact your texting in any way shape or form, consider how that may influence the type of features you’re looking to provide to your clients.
Standout Features from Text My Main Number
From our stellar customer service to our variety of plans meant to suit your needs, here’s why you should consider Text My Main Number during your switch. Below are just a few features our clients love to rave about.
- Auto reply
Whether you’re selling a product or offering a service, your inbox is likely filled with questions and inquiries The auto-reply feature allows you to automate reply messages depending on keywords texted to your business phone number. - Scheduled texting
Perhaps you have an upcoming launch or announcement for your clients. If so, rather than timing the exact date and time, why not schedule it? By writing a message beforehand having the platform send it at a certain time, you won’t have to worry about forgetting your message. - Direct chat messaging
If there’s a concern from someone in your organization or a text message that you would like to directly respond to, Text My Main Number includes a chat function that enables that. With the chat feature, you can simultaneously have as many conversations as you want with as many individuals as you want. - Exceptional customer support
Any issues or trouble with your business texting? Do you want to learn about the full potential of some other features? When you sign up with TMMN, you’ll have access to our free support service whenever you run into any issues. - Survey Texting
Wondering how your clients felt about your latest product launch or your current services? Looking to learn more about your audience demographic and to better connect and relate to them? You can send out a client survey conveniently over text when you sign up with Text My Main Number. Text messages receive a 98% open rate and are often responded to within 3 minutes. This means that you’ll receive the answers you want from customers in a short time. - MMS
Rather than text messages, spice it up a bit from time to time and incorporate images or emojis. Many people are visual learners so they may benefit from seeing an infographic or image advertising your product. - Multiple Plans
Whether you send 10,000 or 1,000 text messages a month, Text My Main Number has a plan that will suit your needs. Either way, you can receive upwards of the standard 160 characters that many business texting providers offer. As an example, if you’re looking for something simple that gives you one keyword and slightly over 1000 outbound text messages, we suggest going for the basic plan – this plan starts at $40 a month. Alternatively, let’s say you want to reap the benefits of all the features we have to offer at Text My Main Number, we suggest going for the premium plan. This plan allows you to send 10,000 outbound messages, gives you access to 5 keywords, you can do an integrated text response and so much more. For a thorough comparison of all the plans check out our website here to learn more.
Before You Commit
There’s no reason to make a firm decision right away. After all, you want to ensure the business texting provider you go for offers all the features and perks your business needs. We want our customers to love our service – that’s why we offer all businesses a free trial. For 14 days, you can try out all Text My Main Number features and run them by your team at no cost. This is a great way to decide if the platform is right for you.
On the other hand, you can always reach out to our customer service team. With 24/7 support, our experts know the platform inside and out to provide you with an accurate depiction of our services. From the MMS features to details on the set-up, reach out to our team for more information.
If you’re looking to make that change right now and sign-up with a business texting provider, reach out to our team at Text My Main Number by phone or email. We’d be happy to get it all set up for your business.
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