Live music venues have spent more than a year dealing with shutdowns due to the coronavirus pandemic, but shows are slowly beginning to bounce back. Offering a landline texting option can improve customer service and help attract more concertgoers so music venues can recover and get back to normal.
In late 2020, Rolling Stone reported the global concert business lost $9.7 billion in ticket sales by the end of the year. Though live music is expected to make a big comeback once COVID-19 concerns subside, many venues will need to find the best ways to navigate a new era of concerts and keep audiences happy.
A business texting service for live music venues is an affordable way to optimize your company’s existing telephone number to send and receive text messages. To get started, you just need to find a reliable service provider that can help you get started. Text My Main Number users can send and receive texts using an intuitive online dashboard or mobile app.
In this post, we’ll talk about how landline texting can help improve your workflow and help your music venue attract more concertgoers after a year of COVID-19 disruptions.
- Start a membership group for concert updates
Music lovers everywhere are eager to start attending more live concerts this spring, and many people are looking to their local live music venues to see what they’ll have to offer.
Venues can ask their customers, social media followers, and local music fans if they want to sign up for texts from your venue to let them know when a show or event gets booked.
This can be an easy way to encourage people who may have gotten out of the habit of going to live shows in the last year to start working them back into their plans. Plus, it gives people a chance to purchase tickets well in advance so you have an idea of how large of a crowd to plan for.
- Use landline texting to make purchasing tickets easy
Both small and large music venues will need to make it easy for people to buy tickets. While large venues may have apps or work with major ticket vendors, smaller venues and concert halls probably don’t have the money to invest in those same services. Landline Texting can be an easy way for venues to sell tickets, or direct their customers to their website where they can order tickets online.
Once someone gets a ticket, you can send them a text thanking them for their purchase and letting them know about any health safety guidelines they should know about before they arrive at the venue. With a business texting service, companies can have pre-written messages saved and ready to send so you and your employees don’t have to spend time writing replies to every message.
- Text people links to their tickets after purchase
A business texting service for live music venues is also useful to send digital confirmation that a ticket got purchased. Concert attendees can pull the confirmation message or digital ticket up on their mobile phone at the door instead of worrying about keeping track of physical tickets.
Once someone purchases a ticket, you can send a pre-written message thanking them and giving them any further information on what they need to know, like health safety measures you’ll have in place, where to park, and other venue rules.
- Get people in the door with food and drink deals
If your venue is having a hard time booking solid performances after COVID-19 slowdowns, you can always entice people with a good food or drink deal to get them to come out. Using your business texting service to announce food and drink promotions is another great way to connect with your community and boost business revenue.
Plus, you can schedule any text beforehand. If you know you’ll be offering a special or hosting a special event in a week, you can schedule the text in advance so you can focus on other things that need to get done.
- Respond to business texts even if you’re not by your landline
Live music venue managers will need to be available to answer questions and respond to messages as people get back into the swing of concerts. You can also encourage your product suppliers and business associates to text your business line if they need to coordinate deliveries or meetings. Even if you’re not near your landline or checking your email regularly, you can read and send text messages from your business number from your mobile device or computer.
Text My Main Number’s dashboard allows you and your employees to read and send text messages from wherever you are. You don’t need to worry about missing messages, and you can reduce the time you would spend talking on the phone.
6. Promote local musicians via texts
If your music venue works with local musicians, you can spread awareness about their work and any upcoming shows. Supporting their work by introducing it to your customers can be a great way to help your local music scene bounce back following the pandemic.
Business texting also lets you send photos and links to documents or websites. You can simply send image files of musicians’ promotional materials instead of typing out the text yourself.
Text My Main Number is an affordable and experienced business texting service provider that helps business owners across any industry upgrade their old landline telephone technology to better meet the needs of their modern clientele. Visit our website to learn more about Text My Main Number.
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