Home buying is booming thanks to low interest rates, and real estate agents need to be able to offer incredible customer service to their clients if they want to stay competitive in their busy industry. Even if they’re always on the go, real estate agents can use Business Texting software to serve their clients and stay on top of their schedules.
Home sales are expected to continue to rise into 2021, after seeing a huge increase last year as interest rates dropped to record lows, according to The National Association of REALTORS.
Business texting allows your entire team of agents to see and respond to clients as they have questions and request appointments. It’s also a tool to keep your buyers in the loop about new listings and developments that they may be interested in.
With Text My Main Number, real estate agents can optimize their main landline phone number to send and receive text messages in addition to voice calls. The move notable benefit is the added customer support it offers, as well as a simple way to communicate with clients.
Business texting builds client trust
As a real estate agent, you work with people who are likely making the biggest financial decisions of their lives. They want an agent who is always available and ready to answer their questions, lets them know about new listings, and communicates what is happening throughout the home buying process.
Texting helps open up another line of communication between you and your clients, so they feel like you’re there for them. By always being available, clients feel more comfortable during the process and empowered to ask questions and communicate their decisions.
Separate work and play
Even though it’s still a buyers’ market in 2021, that doesn’t mean you always need to be catering to your clients around the clock.
Text My Main Number allows you to direct text messages to your business line rather than your personal cell phone. This not only keeps it easy for your clients, but also helps you separate work messages from personal messages. When you’re ready to read and respond to your messages, simply log on to your business texting dashboard and view your businesses’ texts.
Attract a new generation of homebuyers
Millennials account for the biggest share of homebuyers today – about 37%, according to the National Association of REALTORS. That means real estate agents need to be able to work with them.
Young people are becoming incredibly comfortable doing important business via text, and 68% of millennials admit they text “a lot,” according to an article by Bustle. In fact, many people today say they prefer texting over email and phone calls. It’s easy to see why. Texting is fast, simple, and direct. You don’t need to waste time on the phone making small talk or getting into unnecessary details with texting.
By getting more comfortable with texting, real estate agents can appeal to a new generation of homebuyers and remain competitive for years to come.
Real estate agents can create custom messages
Your clients will likely be asking you similar questions, or you’ll find yourself sending the same message over and over again.
Save yourself some time with message templates.
Message templates allow you to create prewritten messages that you can easily use to send to your clients rather than typing out a message every single time. Text My Main Number allows you to build template messages that you can customize for your client before sending.
You can also create auto-reply messages that automatically send to clients who text your number. Auto-reply messages are a professional way to still respond to your clients if you’re away from work for an extended period of time.
Communicate with clients using photo messages
Text messages aren’t just text. You can also send clients photos, videos, links to websites, and documents using text messaging.
Rather than logging on to your email and uploading files, you can easily use your phone to take and send images of properties to clients. You can also set up template messages with links to important documents your clients need to have, or direct them to websites where they can learn more about the neighborhood or local attractions.
With more and more people getting comfortable with virtual home buying, being able to send your clients images of properties will set you far apart from more traditional realtors and keep clients coming back for your convenient service.
Keep yourself and your clients on track
It’s a busy time to be in real estate. While you’re juggling multiple clients and countless appointments every day, you can find ways for technology to make your job a little easier.
For instance, you can create scheduled appointment reminders for clients ahead of their next walkthrough. Afterward, you can send them a text thanking them for their time and asking for any notes or final thoughts after they’ve had a chance to think about a property.
This also helps you have a record of your clients’ conversations, preferences, and directives in one easy to access spot. Emails and notes can easily get lost, especially in cluttered inboxes. Keep your job simple by concentrating your communication to your text message thread, so that way everyone is on the same page.
In conclusion
Real estate agents can use business texting to communicate with clients quickly and easily right from their mobile devices. You can also set up template messages, automatic responses, and send mass messages to multiple clients. It also allows you to give your clients a consistent and professional service, so they trust you and your company. Learn all about how landline texting can work for your business and more with Text My Main Number.
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