Texting to crisis landline services have many benefits for a variety of industries. It’s not only an effective form of communication with consumers, but it’s also the most efficient in terms of response rates and providing a direct form of contact. One of the industries that has been taking advantage of the convenience that texting to landline offers is the crisis care industry. It has become a reliable form of delivering fast messages and providing quick assistance to people in need of immediate care. As the saying goes, “an ounce of prevention is worth a pound of cure.”  That’s why services like Text My Main Number offer the ability to communicate via text to crisis hotline numbers. Their text messaging service enables users to send an SMS/MMS to a landline number of a crisis support center. There are several instances where individuals experience an emergency or some sort of crucial problem that deter their self-assurance and eventually leads them to contact someone for help. In a situation like that, an agent from a crisis hotline can offer counsel that will help the individual overcome whatever devastating situation they find themselves in. The Text My Main Number Crisis Hotline Texting Service offers a seamless way to ensure that people who are in need of fast crisis support get assistance in a fast and intimate way. Often times, people in need of support prefer privacy which is easier to facilitate through text messaging than it is through a phone call. “When they’re in crisis, more often than not, the need for intimacy, the need for privacy trumps all else,” NYU assistant professor of communication Danah Boyd told the Wall Street Journal.

10 Texting to Crisis Landline Number Benefits

Although most people use texting to send adorable photos and making plans, the Text My Main Number texting to crisis landline service is putting it to a completely different practice. On the surface, it’s like any other form of asking for help — with just one difference, anyone in need of immediately assistance can privately contact a trained professional without having to speak. Here are some of the enormous benefits texting to crisis landline affords people who are hesitant to vocalize their problem:

1. Provides a private method to reach out for help
2. People are less hesitant to ask for help in desperate situations
3. Allows you to get fast assistance
4. You can utilize an easy-to-use messaging service
5. Delivers an easier way to reach a crisis team
6. Has the capacity to save more lives
7. Crisis professionals are available at your fingertips in real time
8. No special application is required
9. Provides an enhanced and efficient support system
10. You get a faster response for your immediate need

Teens Prefer Texting to Crisis Landline

Teens favor texting when it comes to talking about intimate issues, says Danah Boyd, an assistant professor of media, culture and communication at New York University. “It’s not that they’re incapable of talking,” Ms. Boyd says. “When they’re in crisis, more often than not, the need for intimacy, the need for privacy trumps all else.”

Seniors Prefer Texting to Crisis Landline

While you may assume that a phone call is more personal or professional, research is showing a change in that way of thinking, especially amid people between the ages of 45-70. Phone calls and emails are more regularly being viewed as irritating and invasive. Additionally, people of all ages (including seniors and Baby Boomers), are implementing texting as the preferred communication method at a speedy rate.    

The percentage of texting seniors is on the rise. According to research:

1. People between the ages of 45-64 are the fastest growing demographic on the mobile front. (Nielsen)
2. In the 50-64 age bracket, 88% own a cell phone, and in the 65+ age bracket, 74% own cell phones. Amongst all cell phone users, 81% use their cell phones to send text messages. (Pew Internet)
3. 60% of over-45-year-olds say that they are just as likely to use texting as voice calling. (Mobile Marketer)
4. 60 % of Baby Boomers send text messages. (Forbes)
5. People aged 55-64 send and receive an average of 80 text messages per month, and senior citizens 65+ average 32 text messages per month. (Baby Boomers)
6. Of Baby Boomers who use text messaging, 57% would have a positive view of a company that offers texting, and 42% agree that it would be convenient for any company to use texting for customer service. (Harris Interactive)
7. Texting is on the rise for small businesses, as 58 percent text for business at least once a month. (Forbes and Cisco VNI Update)
8. Only 33% even listen to voicemails from business contacts. (Forbes and Cisco VNI Update)
9. Over 30% of voicemails linger unheard for 3 days or longer (NY Times)
10. On average, Americans exchange five times as many texts as they do phone calls. (Informate)

    Think about it, just because someone is older it doesn’t mean they’re used to voicing their problems or want to wait on a long hold while seeking assistance. They especially don’t want to play phone tag, or be forced to explain the situation they find themselves in. The fact of the matter is texting is quick, personal, private, and allows for conversation without disruption.  

Text My Main Number Features of Texting to Crisis Landline Number Service:

• A web-based user panel that is easy to use
• Unlimited/Subscription based text messages
• MMS/SMS
• Simple messages
• Mass messages
• Scheduled messages
• ITR (Integrated Text Response)
• Contacts
• Contact grouping
• Multiple user support
• Canned and Auto Replies
• Scheduled Reply
• Quick responses
• No hidden charges
• Real time support
• Reports

Text My Main Number offers a texting to crisis landline service unlike any other helpline service. Now, a person who is undergoing any type of crisis will have the ability to quickly and securely reach out for help.