Tattoo artists around the world have been impacted by the COVID-19 pandemic due to temporary business closures, but the industry is poised to bounce back in full force as pandemic restrictions ease. In order to make the transition back to normal go smoothly, tattoo shops should consider adopting landline texting to streamline communication and offer superb customer service.
In 2020, the tattoo artists industry was expected to see a 9.5% revenue decline, despite reporting slow and stable growth for years, according to industry statistics. However, analysts expect that the industry will quickly bounce back thanks to the pent-up demand for tattoos that grew during the pandemic.
As tattoo artists head back to work, they’ll need to be able to stay on top of their appointments and communicate with clients quickly and effectively. Landline texting is a great way for artists to share ideas, make appointments, and automate routine messages so they can spend more time working with clients.
What is landline texting?
Nearly everyone knows how to send a text message in 2021, however traditional landline telephones that many businesses still use simply aren’t equipped for texting. Luckily, landline texting service providers like Text My Main Number make it possible to optimize your business’s landline telephone to send and receive text messages.
Simply put, landline texting allows you and your employees to text back and forth with clients and colleagues using the business’s main phone number. Plus, you won’t have to purchase additional equipment or get a new phone number – simply log on to your texting dashboard via a computer or mobile device.
Here are 5 ways tattoo shops can use landline texting in 2021
Simplify communication by giving your tattoo artists access to one central business messaging platform
Do you wish there was an easier way to streamline workplace communication and improve your shop’s customer service? With landline texting, you can give all of the tattoo artists in your shop access to a professional business communication tool that will make communication more straightforward and keep your customers happy.
Text My Main Number makes it easy to set up separate accounts for each tattoo artist so they can send and receive text messages using your shop’s main phone number. They can log on to their messaging dashboard from their computer or mobile device where they can read messages, respond to client questions, and know what’s happening around the shop.
Landline texting makes it easy for everyone to stay on top of appointments, client requests, and last-minute changes.
Send and receive photos of tattoo designs and inspiration with a business texting service for tattoo shops
Designing a great tattoo takes time and collaboration. Help your clients visually communicate their tattoo design ideas via picture messaging using landline texting. Tattoo artists can draw up their designs and send them to clients via text message before their tattoo appointment, or clients can send their own drawings to their tattoo artist to help them create a design.
If a potential client wants to see examples of an artist’s previous work, they can easily send over sample photos or a direct link to their online portfolio via text.
Send automatic appointment reminders and tattoo care instructions
Appointment no-shows are annoying and prevent your tattoo artists from making money. A business texting service for tattoo shops helps reduce appointment no-shows thanks to options for automatic appointment reminders that you can easily schedule to send beforehand.
Once a person books an appointment for a tattoo, your staff can set up an automatic reminder to send to them before their scheduled appointment. If the client needs to reschedule or cancel their appointment, they can respond to the text message and quickly make necessary changes without making a phone call.
Protect employee privacy by directing messages to your business’s main phone number
Tattoo artists work with all kinds of people, and artists may not always want their clients to have access to their personal phone numbers. A business texting service for tattoo shops adds an extra layer of protection and privacy for artists, who can tell their clients to text the shop’s main phone number for assistance.
Tattoo artists will be able to access the text messages on their own dashboard and easily communicate via text using the business’s phone number. Even if they’re away from work or on vacation, they can log on to the dashboard using the mobile app to quickly check their work texts. This also helps tattoo artists keep their personal and professional messages separate so information is easy to find when they need it.
A business texting service for tattoo shops makes it easy to keep a complete and accurate record of conversations with clients
Sometimes the process of getting a tattoo takes time as clients and artists communicate back and forth about designs, pricing, and timelines. Since it only takes 90 seconds to receive a response to a text message – with email it takes 90 minutes to get a response – your tattoo artists can quickly communicate with clients and get their questions answered before their clients even arrive at the shop for their appointment.
With landline texting, tattoo artists and their clients will also have a complete and accurate record of conversations that they can easily refer back to when they need. Once a client is ready to come in for their appointment, the artist will be ready to get started and won’t have to sit down and draw up a design on the spot. Their client will also feel better because they’ll know what to expect and won’t be surprised by the final price or outcome of their tattoo, hopefully.
How to get started with landline texting
If you want to merge your landline phone service with text messaging, reach out to a trusted and qualified business texting service provider to discuss your options today.