Landlords often have to keep track of multiple properties, tenants, maintenance issues, and day-to-day business responsibilities, which makes landline texting a great tool to enhance their productivity and streamline communication.
There are tons of landlords across the country. In the U.S., there’s an estimated 10 to 11 million individual investor landlords who manage an average of two properties each, according to the Office of Policy Development and Research.
A business texting service for landlords is an intuitive business solution that aligns their services with the expectations that many of their tenants have. More and more people want to be able to communicate via text message, and optimizing your landline phone number for SMS messaging is a great way to meet those demands and attract responsible tenants to your rental property.
What is landline texting?
With landline texting, your tenants will be able to text your main business phone number to ask questions, make maintenance requests, and coordinate monthly rent payments. With business texting, you’ll spend less time talking on the phone and more time helping your tenants and managing your investment properties.
Traditional landline telephones do not come equipped to send and receive text messages, but business texting service providers like Text My Main Number are available to optimize your business’s landline phone to send and receive SMS messages and images.
Text My Main Number is happy to provide top-notch customer service and offer expert advice to landlords who want to improve their communication with tenants and streamline their workflow.
Here are 5 ways landlords can use landline texting
1. Share important announcements to tenants all at once via text
Sometimes landlords need to get the word out to their tenants about important property information.
With landline texting, it’s easy to send out mass text messages to your contacts to alert them of something quickly. If there’s a power outage, storm, inspection, or other event you want your tenants to prepare for, let them know in a quick text that they can check even while they’re at work or away from home.
With mass text messages, you will be able to communicate with everyone more quickly by saving time making individual phone calls or sending out individual text messages. Plus, landline texting platforms allow you to group certain contacts together based on specific factors like location or property type. Creating specific recipient groups makes it easy to target your messages to the right people instead of sending out texts that may not apply to everyone on your contact list.
2. Send rent reminders and payment confirmation
Stay on top of monthly rent payments with automatic text message reminders and payment confirmation messages.
You can schedule regular, mass text messages to send a few days before monthly rent payments are due to remind people when it’s time to send in their payment. These pre-written messages are an easy way to stay on top of payments so you don’t have to spend time tracking down rent payments from multiple tenants.
Once you receive a payment, you can sent a pre-written text message to confirm you got the payment and thank them. Consistent communication and confirmation cuts down on any confusion and keeps you and your tenants on the same page.
3. Landline texting protects your private number and personal information
Help yourself unplug and separate your responsibilities from your personal life by keeping messages separate.
You probably use your cell phone for things other than work. Keep your work life and personal life separate by using a business texting service. Text messages sent to your business phone number will be viewable in a separate mobile application than text messages that are sent to your personal phone number. That way, you can easily navigate your messages and take a break from work when you need to.
4. Set up automatic replies for times when you’re unavailable
Let your tenants when you’re not available to immediately address their messages by setting up automatic replies for certain times and dates when you’re away from your phone.
If a tenant texts you about an emergency maintenance request, but you’re on vacation without cell service, you don’t want them to wait around for a reply. Simply set up an automatic message that includes instructions on who to contact in case of an emergency. You can view their message when you get back from vacation and follow up with them when you’re available.
5. A business texting service for landlords keeps you connected to tenants 24/7
People are much more comfortable texting than calling. You can encourage your tenants to reach out via text with any questions or concerns so you always know what’s going on at your properties.
Texting opens up your business phone number to also receive photos and video. If there’s a maintenance issue or property damage, you can ask your tenant to send you a photo to see how serious the problem is and take the appropriate action. This can also be helpful when documenting any existing damage to your properties. Simply ask new tenants to take photos of any damage they notice when they move in and send them to your phone. That way you’ll have them saved in your text messages for easy access later.
Alternatively, you can set up your text messages to automatically forward to an email address for more record keeping options.
How to get started with landline texting
If you want to merge your business phone service with text messaging, reach out to a trusted and qualified business texting service provider to discuss your options today. Text My Main Number has been offering landline texting solutions to business owners and professionals across all sorts of industries, and we’d be happy to work with you.