Managing property and being in charge of timely payments from tenants can be exhausting, especially if you’re looking after more than one property. But it doesn’t always have to be. With clear and timely communication, you can save yourself the hassle when the time comes around.
That’s exactly why we believe business texting is meant for you! Property managers have a lot they can gain once they implement business texting to communicate with tenants about payments, building maintenance and more. Keep on reading to learn more about what makes business texting the optimal solution for all your tenant communications.
Why Choose Business Texting Over Emails
Generally, people are familiar with emailing when it relates to tenant communication. However, emails are not effective as you think they might be. Alternatively, everybody uses their phones and utilizes texting continuously to communicate with friends, family and more. So why not use it for your business needs as well?
Text messages are opened within 5 minutes of being sent and have a 98% open rate in comparison to emails which on awareness only have a 30% open rate. That’s why emails might not be the most effective communication method for urgent and important matters like rent, maintenance and other matters. We can almost guarantee that your tenants will appreciate a quick message over text rather than a long-winded email.
How Business Texting Improves Operations for Property Managers
- Allows you to be present from anywhere.
While managing property may be great for your pockets, it does mean that you have to always be available. Whether it’s a clogged toilet or missing keys, you need to be “on” for tenants. The best part about partnering with Text My Main Number is we provide you with a separate business number – no need to give out your phone. You access our platform from the phone or your desktop and answer any messages that appear in your inbox. Regardless of where you are, you can always provide a speedy reply to any issue that arises.
- Saves you money
You might think that business texting costs a lot of money, but it doesn’t. At Text My Main Number we offer a range of plans that can fit anyone’s budget. Even if you go for our most inclusive package, text messages are charged by cents. We don’t think maintaining strong communication with tenants requires a lot of money we want it to be as affordable as possible. Just as a brief overlook, here are some cost-friendly plans that Text My Main Number offers.
Basic – $23.99/ month
Our more basic package offers the simple you’ll need to run your business. This is perfect for those with small businesses or if you’re running a solo business.
- Up to two users on the account
- 1250 outbound SMS or MMS
- 1 keyword is available
Standard – $39.99/month
One up from the basic package, the standard package equips you with everything you’ll need.
- 1500 outbound messages
- 2 users at once
- Automated birthday messages
Essential – $95.99/month
Our essential package comes with all the tools you’ll need to handle the inbound and outbound messaging your business receives. If you run a medium enterprise, this is the perfect plan to go with.
- 5000 outbound SMS
- 3 users allowed
- 3 keywords
- Bulk Messaging
Premium – $159.99/month
Our premium comes with every single feature our platform has to offer. You don’t need to be a large corporation to justify purchasing this plan – it’s perfect for you if you want unlimited access to features that will help you better communicate with your audience.
- 10000 outbound SMS messages
- Up to 5 users for the account
- 5 keywords for customers
- Makes an easier time for your tenants.
You might have some extremely tech-savvy tenants and some who would rather never touch a computer. However, texting and messaging is something everyone does, regardless of age or tech skills. Many people would rather text than email these days as well!
With a simple text message, they can reach you for any concerns or worries they may have. The best part is all of your messages will be stored in the same area as their friends and family – this means it’s hard to ignore.
- Keeping a record of everything.
Unfortunately, we deal with people who might say untrue things. We might even have a hard time remembering what our tenants said last. These are all common issues, especially when you’re dealing with multiple tenants. Using Text My Main Number allows you to look back on all your text messages with clients on our platform. This prevents all “he said, she said” moments. This is a great feature if you’re also working with multiple tenants at the same time. Looking back on old text messages may prompt you to remember fixing a tenant’s faucet or signing a lease.
- Cover administrative work.
There’s a lot of admin work that goes into rental property besides solely communicating with your tenants. Some leases must be sent or resigned, contracts to look through and so much more. When you partner with Text My Main Number, our platform comes with the option to send over pdf files, invoices and more. You can essentially use business texting to complete a lot of the paperwork required!
Business Texting Examples
- Rent Reminders
Your tenants might get caught up with the everyday work that they forget when rent is due. Your tenants will appreciate the few day’s notices and head up about rent payment.
Sample: Hello Residents! This is just a reminder that rent is due by Thursday of this week. You can send a direct deposit as always to me. Thank you!
- Answering Maintenance Requests
Most of the time, receiving a text message is much more convenient than a phone call. If your tenant has any maintenance requests they want to report, they can simply text the request to you.
Sample: Hi Olivia! I informed the superintendent – they should be there at around 3 PM to take a look at the leaky sink.
- Provide Updates on the Community
Everyone on your property will appreciate knowing any updates regarding safety around the community. Texting any alerts to your tenants will be useful for them and keep them informed.
Sample: Hey there everyone. There’s been an accident on the corner of main and college. Please be careful when walking or driving by that area.
All in all, property managers can greatly benefit from business texting. And happy tenants mean a smooth process overall. Contact our team at Text My Main number for more information on how business texting can be beneficial for you.
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