Warm weather and long summer days make owning a swimming pool pretty great, but keeping them clean isn’t so great. Pool cleaning companies that want to take their business to the next level should consider landline texting to communicate with customers and streamlining their workflow.
The swimming pool cleaning business is a rapidly growing industry, with the number of pool cleaning businesses growing an average of 6.9% each year between 2016 and 2021, according to industry data.
A business texting service for pool cleaning companies makes it easy to stay on top of business messages while employees are always on the go and busy helping customers. It also makes record keeping, billing, and scheduling a breeze thanks to the ability to pre plan and save messages for future reference.
What is landline texting?
Landline texting for swimming pool cleaning companies allows your customers to text your main business phone number to manage their cleaning services and get fast answers to questions. With business texting, you’ll spend less time talking on the phone and more time making monty cleaning pools while providing customer service that goes beyond what your competition likely offers.
Traditional landline telephones do not come equipped to send and receive text messages, but business texting service providers like Text My Main Number are available to optimize your business’s landline phone to send and receive SMS messages and images.
Text My Main Number is an experienced business texting service provider with offering quality customer service and expert advice to pool cleaning companies that want to get started with landline texting.
Here are 5 ways pool cleaning companies can use landline texting
1.Offer discounts and special offers to loyal customers via text
Pool owners can be extremely loyal to a pool cleaning service if you provide high quality customer service. Why not reward your favorite clients with occasional discounts and specials to keep them happy?
Keep a list of client phone numbers and send out mass text messages to announce discounts and special offers all at once. This saves you lots of time and money on flashy marketing campaigns or individual messages, and keeps your clients happy with your service for years to come.
Texting is a much more direct and to-the-point form of communication compared to email marketing and social media. Rather than wasting your time and money on elaborate email marketing campaigns or social media posts that may not get seen, a simple text message can reach your customers directly on their mobile devices for a fraction of the cost.
2.Send automatic reminders for regular pool cleaning services
Over the cooler months, people close their pools and forget about it until spring. Once the weather starts to warm up, you’ll want to remind people to book their pool cleaning services well ahead of time.
Create a mass text message template to send out to your client list on a specific date and time. You can set these messages to be reoccurring, so you can keep your clients and staff on a regular cleaning schedule. Plus, your clients will appreciate having a heads up before you arrive so they can plan on staying out of the pool while it’s being treated.
You can also prepare templates to answer common questions about things like rates and chemicals so you can respond with a prompt answer that tells people all they need to know. A pre-written template also saves you time from making individual phone calls or writing out messages each time you need to answer a question.
3. Landline texting protects your personal cell phone number and privacy
Protect your privacy and your peace of mind by keeping your business and personal messages separate.
It can be challenging to stay on top of business messages if you’re always outside or traveling around for work. Landline texting services allow you to read and send texts using a convenient mobile application that you can access right on your mobile device wherever you may be. If you’re not near your phone at all, you can set up an automatic reply to tell people when you’ll be available to get back to them and answer their message.
So, even if you’re away from your business phone, you can always stay connected with your customers.
4. Manage billing and track finances via text message
Paperwork is hardly ever fun to do, but it can get easier if you use landline texting to send documents like invoices and receipts digitally.
You can even set up reoccurring payment reminders for your regular customers. Simply log on to your text message dashboard, compose a text message, and schedule it to send on a specific date and time. You won’t have to try to remember to send messages, and your customers will have a clear and accurate record of their payments right on their mobile devices.
5. A business texting service for pool cleaning companies keeps you connected even when you’re in the field
Even if you’re poolside cleaning a filter or skimming leaves out of the water, you can be checking your business messages, chatting with potential clients, and answering questions with just a few taps.
If you have multiple employees, you an give them their own login credentials so they can text customers and coworkers using the company’s main phone number. This makes it easy to monitor all of the communication happening between your employees and clients, and cuts down on time you’d need to spend relaying information to each other because everyone will have access to the same messages.
How to get started with landline texting
If you want to merge your phone service with text messaging, reach out to a trusted and qualified business texting service provider to discuss your options today.
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