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Business texting service for gyms post COVID-19

Business texting service for gyms post COVID-19

As gyms start to bounce back from sweeping lockdowns due to COVID-19, they’ll need more ways to communicate with people who have spent the better part of a year at home. A business texting service for gyms can help fitness professionals get in direct contact with members, send out mass messages, and provide better customer service. 

Many Americans stopped working out or turned to at-home workout programs as a way to stay in shape during the pandemic. As more people get vaccinated and it becomes safer to be out and about, gyms will have a better chance at bouncing back from COVID-19 disruptions. 

In this post, we’ll discuss ways gyms and fitness clubs can use landline texting to boost membership numbers, retain existing members, motivate people to get back to the gym, communicate with clients, and more.  

Share motivating fitness articles and messages with your members

As people get back into their normal fitness routines, they’ll likely need a little extra external motivation to get themselves to the gym. A business texting service for gyms allows managers and employees to build a list of member cell phone numbers and send out mass text messages using the gym’s main phone number. 

Not all landline phone numbers can send and receive text messages, however. You’ll need to work with a landline texting service provider to get set up. Text My Main Number features an easy-to-use dashboard that allows you to read incoming text messages, compose messages, set up automatic replies, and more. 

If you need some inspiration for motivational text messages, you can start with short fitness facts or inspirational quotes. The Centers for Disease Control and Prevention recently released a comprehensive fitness study that’s full of research findings and interesting facts about health. You can also spend a few minutes browsing the internet for inspirational quotes, copy them into your business texting platform, and schedule the messages to send at various times during the week. 

Hand the phone to your personal trainers

Texting can feel like a more personal way to communicate compared to email, so let your employees chat with clients one-on-one via texting. 

Gym members can chat via text with personal trainers about setting up training appointments, ask about fitness techniques, and inquire about group fitness classes. 

Members will enjoy the added convenience that texting provides – no more taking time away from their day to make a phone call. They can be at work or running errands while they coordinate their gym plans for later that day. 

Business texting also eliminates the need for personal trainers and gym employees to share their personal cell phone numbers with members of the public, which can protect their personal safety and privacy. Plus, anyone with access to the business texting program can read incoming and outgoing messages, so you can keep an eye on employee communication whenever you want. 

As COVID-19 restrictions ease and people feel more comfortable returning to their normal routines, personal trainers can help clients safely get back into shape after a long break from the gym. 

Send out general reminders and safety tips

As gyms and fitness clubs reopen following sweeping COVID-19 lockdowns, people will likely be wondering what new rules they’ll need to follow, and what gym employees are doing to keep facilities clean and safe.

A business texting service for gyms allows managers to proactively send messages to members with links to information about cleaning routines and new house rules. Managers can also create prewritten text messages in response to common questions like, “Do I need to wear a mask?” 

With Text My Main Number, users can create and store prewritten text messages so they’re easy to find and send in response to common inquiries. This feature helps save you and your staff time during the day and eliminates distractions. That way, employees can focus on keeping the facility clean, and you’re not spending all of your time talking on the phone. 

Start a member fitness challenge

There’s no reason you can’t have a little friendly workout competition via text. 

You can encourage guests to sign up for fun fitness challenges that will keep them motivated throughout the week. Share challenge updates with a quick text every few days so participants don’t forget about it. This can be a great way to attract new members, retain members, and help make your clients feel more connected to the gym community.  

You can use landline texting to announce new challenges, share competition results, and offer incentives all through text. Participants will not need to worry about keeping an eye on your social media channels for important announcements because they’ll always have the latest information on their phones. 

Use landline texting for billing reminders

Text members to let them know when their monthly bill is coming due or let them know about special discount offers your gym is offering. For example, you can spread the word about a referral deal that encourages members to convince their friends and family members to join the gym in exchange for a reward or discount. You’ll get more members and your regular customers will get a little reward. 

By July 2020 about 60% of Americans had already said they planned to cancel their gym memberships and nearly the same amount said they didn’t plan on renewing their memberships after the pandemic. Gyms and fitness clubs will need to work hard to convince members to return by offering great deals and amazing customer service. 

Text My Main Number is an affordable and experienced business texting service provider that helps business owners successfully upgrade their old landline telephone technology to better serve their modern clientele. 

Visit our website to learn more about Text My Main Number. 

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COVID-19: Business texting strategies to make reopening easier

COVID-19: Business texting strategies to make reopening easier

As companies around the world figure out the best way to reopen and follow COVID-19 safety precautions, they can use business texting to make the transition easier for their employees and members of the public.

The U.S. Chamber of Commerce has offered general advice for companies who are in the process of reopening during the coronavirus pandemic. They suggest focusing on clear and frequent communication to keep employees and clients in the loop about any changes, as well as establishing standard operating procedures for specific areas of your business that your staff can easily follow. 

Landline texting is a great resource to use when you’re working toward those goals. Texting allows you and your employees to easily communicate with each other and members of the public. You can easily share important updates, answer questions and coordinate special services all with one easy-to-use service. 

Plus, landline texting is affordable and easy to incorporate into your day-to-day routine. To get started, you need to find a business texting provider who can set up your business’s texting service. You won’t need to get a new phone number, fancy equipment, or go through lengthy training to get started. 

To learn more, contact the team at Text My Main Number. We have been providing quality landline texting services to businesses for years and would love to talk about your options. 

Here are 5 ways you can use business texting to have a successful reopening

Include COVID-19 safety guidelines with appointment confirmation messages

Businesses are encouraged to prioritize safety as they reopen, according to the U.S. Chamber of Commerce. That means encouraging customers to follow proper protocols like mask-wearing and social distancing to keep themselves and others safe. 

Business owners can text their customers and clients before they arrive for scheduled appointments to remind them to follow the proper safety measures. That way people will be less likely to forget their mask or forget to rebook an appointment if they need to. 

For example:

Hello Michael, this is Jason at XYZ Salon and Spa. You have an appointment tomorrow at 10 a.m. Please remember to wear a mask and practice social distancing while you’re’re in the waiting area. If you need to change or cancel your appointment, feel free to call or text us at this number. Thank you!

Anticipate customer questions and create text templates

Your clients and customers will likely be wondering what they should expect when they arrive at your business. You can anticipate some common questions and have pre-written text responses ready to send. That way, you can save time and ensure the information you share remains the same. 

Customers may ask about safety guidelines, vaccine requirements, test result requirements, and new operating hours. 

For example: 

Hello Lucile, this is Lindsay at Main Street Fitness. At this time, we do not require our members to provide their vaccination documents upon arrival. However, we do ask that you do not come to the gym if you are feeling unwell or have been exposed to someone with COVID-19 in the last 48 hours. Feel free to call or text us at this number with any other questions. Thank you!

Use business texting to announce your new hours and store rules

Once you’re ready to reopen your business, send out a text to your frequent clients and customers letting them know the important details or a link to your website where they can learn more. Maybe you changed your hours or introduced new rules to limit the number of people inside the building. You can send out a mass text announcing those changes and welcoming back your favorite customers. 

For example: 

XYZ Salon and Spa is open once again! Our new hours are Monday thru Saturday 8 a.m. to 5 p.m. Please call or text us to schedule an appointment. We look forward to seeing you!

Ask for feedback from clients and customers

Reopening will likely include quite a bit of trial and error, but business owners can make sure they’re doing their best by asking for feedback from customers about their experiences. You can set up an automatic follow-up text after a client’s appointment to ask them what they thought about the service and any suggestions they have to make it better. At the end of the week, you and your team can compile the feedback and decide if you want to change anything up. 

For example: 

Hi George, this is Larry at XYZ Salon and Spa. We hope you enjoyed your recent service with us. Our team is working hard to reopen our business in a way that makes our customers feel safe. We would appreciate any feedback you have for us! Feel free to text us at this number to share your thoughts. Thank you for your business! 

Keep offering curbside pickup options 

Curbside pickup became an in-demand service early on during the COVID-19 pandemic as people avoided crowded stores and enclosed spaces. Although your storefront may be ready to reopen, there may still be customers who do not feel comfortable coming inside. 

Business texting allows you to accommodate those people by easily coordinating curbside pickup services via text. A customer can text your main phone number to place an order and the time when they’d like to pick up their items, and a member of your staff can be ready to walk it out to their vehicle when they arrive. 

In conclusion
The coronavirus pandemic has impacted businesses around the world, but it seems that there may soon be a return to normal as people receive vaccinations and new cases decrease. In the meantime, businesses will need to be smart and find creative ways to cope with the pandemic. 

Click here to learn more about Text My Main Number and get started with business texting today!

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Benefits of business texting for car repair services

Benefits of business texting for car repair services

Car repair shops constantly juggle multiple appointments and walk-ins during the day, which is a great reason to use business texting to help manage their workflow and keep service running smoothly. 

Independent mechanics are also competing side-by-side with big chains and full-service dealerships. That means those mom-and-pop shops need to find a way to stay relevant among the many vehicle repair service options in their area. 

Business texting is an easy way to upgrade your company’s main business phone number to send and receive SMS text messages. 

That’s right, you can text clients, tow truck drivers, and parts suppliers right from your business phone with no extra equipment or a new phone number. With texting, there’s no need to sort through dozens of emails, spend pointless time chatting on the phone, or investing tons of money on lackluster email marketing campaigns. 

Text My Main Number is a landline texting service that helps you quickly get up and running for landline texting. Our intuitive dashboard is easy to use, has convenient features designed with small business owners in mind, and comes at a reasonable price per month. 
In this post, we’ll break down how a business texting service can make your car repair shop run like a well-oiled machine while saving you time and money.  

Send appointment reminders to cut down on no-shows

Mechanics know that in the car business, time is money. SoSo, time spent not working on cars can be a drain on your business. Clients who come late or don’t show up to their appointments eat into your profits and take up appointment slots that you could have filled with other paying customers. 

Luckily business texting offers a pretty easy solution to help prevent no-shows and keep you and your employees hustling on repairs all day. 

When a customer books an appointment, you can quickly schedule a text message to send the day before their appointment date to remind them to bring their vehicle in. If they can’t make it or need to reschedule, they can text you right back to change their appointment. This added convenience saves you and your clients time making phone calls and trying to rebook appointments.

For example:

Hello Jim, this is Michael at ABC Auto Repair. You have an appointment with us tomorrow at 2 p.m. Does this still work for you? We look forward to seeing you!

 Text your clients when their vehicle is ready to get picked up 

Have you ever looked out into your parking lot and noticed how crowded it looks during the day? If you don’t have an inviting parking lot with enough space, you could be missing out on walk-in clients who are looking around for a quick oil change. You can reduce the number of cars sitting on your lot by sending prompt text reminders to clients when their vehicle is ready to get picked up. That way, they know exactly when to swing by and pick up their vehicle. 

For example:

Hi Pam, this is Stan at ABC Auto Repair. Your vehicle is ready to get picked up at our shop. Please call or text us at this number if you have any questions. Thanks for your business! 

Create service schedules for regular clients so they don’t forget to book their appointments

As a mechanic, you know when you need to do an oil change, tire rotation, and other regular vehicle maintenance. However, the average car owner probably doesn’t think about those things until they notice that their vehicle is running poorly. 

Keep your regular clients on a healthy car maintenance routine by sending out scheduled text messages every six months to remind them that it’s time for their next service. This added service keeps their cars running great and encourages them to regularly choose your shop for all of their vehicle maintenance needs. 

For example:

Hello Oscar, this is Andy at ABC Auto Repair. It looks like your vehicle is due for an oil change. Would you like to schedule an appointment to bring it in? Feel free to call or text us at this number to set up a time. Thanks!

Benefits of business texting for car repair services

Have templates ready to go for common car repair questions

How many times have you had to stop what you’re doing to tell a caller how much an oil change costs? Or what a transmission does? Answering common questions like these is part of the reason you’re a great mechanic, but you’re probably a little tired of them by now.

With landline texting, you can build a database of pre-written text messages that quickly answer these types of common questions. You won’t have to type out a response to every message because you’ll already have a list of responses ready to send without needing to think about it.

For example:

Hello Dwight, this is Kevin at ABC Auto Repair. Our oil change service costs between $50 and $70. Thanks for your question!

Use business texting to announce your specials and promote other businesses

People love a good deal, especially when it comes to spending on car maintenance. You can take advantage of landline texting to spread the word about upcoming discount deals and sales to boost business during slow times. You can also help promote other vehicle service companies in your area, like auto detailing services and car washes. 

For example:


It’s happening! The ABC Auto Repair summer tire discount event is happening from May 1 to June 1! Purchase three tires and get the fourth tire for only $1. Call or text our team of vehicle professionals at this number to learn more! 

With new automotive sales down in 2020 due to the coronavirus pandemic, demand for car repairs will likely be on the rise as people drive older vehicles and put off maintenance. Mechanics should plan ahead and look for effective business solutions that will provide quality customer service and streamline their shop’s workflow. 

Click here to learn more about how Text My Main Number can help your make your job easier and get started with landline texting for your business today!

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How landline texting for moving companies makes relocations easy

How landline texting for moving companies makes relocations easy

Low interest rates and an active housing market has motivated millions of Americans to sell their homes and move in the last year, and as COVID-19 regulations loosen in 2021, moving isn’t expected to slow down anytime soon. Moving companies can use landline texting to help offer superior customer service and make communication during hectic relocations fast and easy. 

More than 15.9 million people in the U.S. moved during the coronavirus pandemic – mostly in order to move away from large, crowded cities, according to an article by MyMove.com. Many of those people hired a moving company to help them get to their new destination.

What is landline texting?

Business texting for moving companies allows customers to text your main phone number to manage their moving arrangements and ask routine questions. Texting reduces the number of phone calls your company receives, which gives you more time to assist your employees and focus on offering the best possible customer experience. 

Traditional landline telephones are not equipped to send and receive text messages, but business texting service providers like Text My Main Number help optimize your landline phone to handle SMS messages.

Text My Main Number users can send and receive texts sent to their landline phone number using an intuitive online dashboard or mobile app. It’s the perfect solution for busy moving companies that need to manage appointments, equipment rental agreements, communicate with employees in the field, and offer around-the-clock customer service. 

Landline texting for moving companies allows people to quickly manage their reservations

Landline texting allows people to text your business’s main number and chat directly with a member of your team. Your employees can manage multiple conversations all at once and still use their landline telephones for voice calls as they’re texting with customers. 

Customers can easily text your business’s phone number to set up, change, or cancel a reservation. This extra line of communication is a simple and affordable way to conduct business instead of tying up your company’s phone lines or forcing customers to spend their time waiting on hold until someone is free to talk to them. 

Staff members can use pre-written templates to quickly manage reservations and communicate with customers, even if they’re busy with other customers. Text My Main Number’s texting dashboard lets you create and save text message templates that your staff an access later and quickly send.

Prevent last-minute confusion by sending reservation reminders and motivational texts

Moving can get a little chaotic, but you can help make things easier by sending reminders to help get your customers packed and ready to relocate before movers arrive. 

You can also help moving day go smoothly by texting your customers before movers are scheduled to arrive, once they’re on their way to the new destination, and once everything is delivered and unpacked. Text messages can also easily help your employees confirm last-minute details like addresses, gate codes and specific directions. Every member of your team will have instant access to written instructions from customers, so there’s less confusion and time spent relaying information back and forth on moving day.

Text My Main Number makes it easy to create text message templates and schedule messages to send on a specific date and time. You can schedule a reminder messages ahead of a scheduled moving day once a customer makes their reservation. Planning texts in advance will make a busy moving day less hectic for your staff members, who can focus on helping customers throughout the day.

Outshine your competition by promptly answering customer questions and address common concerns via text

Business texting sets your company apart from the other local moving companies in your area. People want to find a moving service that’s professional and convenient, and offering your customers the option to text your number is a simple way to encourage people to choose your moving services above the other competitors. 

Although you should always try to respond to text messages promptly and professionally, it also gives you more freedom to multitask and streamline workflow. As you’re texting with customers, you can also be handling other tasks around the office. With Text My Main Number’s mobile app, you can also stay connected to your landline number while you’re on the go or grabbing an afternoon coffee.  

Use landline texting to send payment reminders and receipts to prevent disputes

Help your staff and customers keep accurate financial records by sending copies of receipts straight to their mobile devices via text message. Customers won’t have to worry about keeping track of paper receipts during their hectic move, and can easily refer back to their previous text messages if they want to review a transaction. 

You can also forward the text messages to email addresses to make it easier for your moving company to save records of financial transactions and conversations.

Make sure each move goes smoothly with moving checklists and professional advice

Your company can become a valuable resource for your customers by providing them with professional advice and moving info to help them plan ahead and get organized. Send friendly and useful tips about packing strategies, ways to protect their furniture during a move, and how to make moving easier on kids and pets. 

Business texting is also a great way to follow up with customers afterward to survey them about their moving experience. Collecting feedback is a simple way to improve your company’s overall customer service and workflow, which can easily get done via text. 

Text My Main Number an experienced business texting service provider that has helped business owners across many different industries upgrade their old landline telephone technology to better meet and exceed their customers’ expectations. 

Visit our website to learn more about Text My Main Number.

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6 ways summer camps can use landline texting

This summer, families are looking for ways to have fun and make memories, which means kids around the world will head to summer camp to meet friends and spend time outdoors. Now is a great time for summer camps to invest in landline texting to improve communication between counselors and parents. 

With more than 12,000 summer camps operating in the U.S., the camp industry is a major summertime industry that on average reports more than $15 million in profits each year, according to statistics compiled by Regpack.

People are expected to be more active in summer 2021 as businesses and services reopen thanks to the growing popularity of COVID-19 vaccines. Summer activities and travel are expected to pick up, and summer camps will be a popular service for parents who want to keep their kids entertained during their summer vacations.

What is landline texting?

A business texting service for summer camps allows your camp to use its original phone number to send and receive text messages while still offering the same voice calling service. Landline texting has helped all kinds of businesses streamline their workplace communication and automate routine messages to save you time. 

Plus, you will not need to purchase additional equipment or set up a new phone line to use business texting. To get started, simply reach out to a business texting service provider to optimize your landline phone number to send and receive text messages.
Text My Main Number is happy to provide top-notch customer service support and expert advice for integrating landline texting in your summer camp’s regular communication strategy and professional workflow.

A business texting service for summer camps is valuable for communicating with parents

Parents might be nervous about sending their kids away to camp. 

Keep parents updated with what their kids are up to at camp with periodic text message updates. A business texting service allows you to organize and send mass texts to specific groups of recipients, making it much easier to stay in regular communication with announcements and photos of camp activities. 

Mobile device use surged during the pandemic, and many people are using their cellphones much more for everyday communication and tasks. That means text messages are seen almost instantly, and parents feel more comfortable communicating via text than they have in the past. 

Use texting to drive traffic to your website and answer frequently asked questions

Many families have several options to choose from when it comes to summer programs for their kids. You can use landline texting as a way to set your camp apart from the others by answering questions promptly and directly via text message. 

By including a direct link to your website, you can also bring traffic to your website and boost your summer camp’s online presence. 

Send payment reminders and confirmation via text to further accommodate busy parents

Send payment reminders and confirmation via text to further accommodate busy parents

Summer camp payments can get expensive, but you can help parents manage their finances and stay on top of billing by sending receipts and invoices right to their mobile devices. 

Once a parent makes a payment or has a payment due, send a text message to confirm the transaction and the amount of money. Parents will then have a clear record of their payments that’s easy to access in their text messages. 

Let parents know how you’ll keep their children safe and reduce the risk of COVID-19 while they’re at camp

There’s still concern about exposure to COVID-19 even as summer activities pick up and people get fully vaccinated. Have text messages prepared to address common pandemic concerns and questions. 

Landline texting allows camp counselors and parents to have one-on-one chats with parents throughout the day. You can also create pre-written text messages to respond to common questions and share accurate information with parents.

Send automatic reminders to get campers enrolled for the upcoming season

Schedule text messages way in advance to help make your job easier later in the off-season. You schedule messages to remind parents to get their children enrolled in summer camp for the upcoming season. Rather than sending out mailers, emails, or running expensive advertisements, texting is an affordable and effective way to secure camper reservations.

You can also use text messages to promote early bird specials and discounts to entice more families to sign up for your summer camp. Be sure to send texts at a good time when people are most likely to be on their phones and available to text. Avoid weekends and evenings when people are most likely trying to relax and enjoy their free time. 

Protect camp counselor privacy with business texting 

Parents may want to have a direct line of communication with their child’s camp counselor. Instead of handing out their personal information, counselors can encourage parents to text the camp’s main phone number. Staff members can log on to the mobile texting dashboard and respond to the parent’s message using the company’s phone number. 

To make your texts feel more personal, be sure to include the name of the recipient and sign the message with the name of the staff member who sent the message. Parents will understand who they’re chatting with and feel more comfortable knowing that they can remain in contact with their child’s camp counselors whenever they need. 

Text My Main Number provides an affordable business texting service for summer camps. Our experienced team is happy to help business owners and managers in any industry upgrade their old landline telephone technology to better meet the needs of their modern clientele. 

Get your landline texting service up and running before summer so you can easily communicate with parents, streamline workflow, and keep accurate financial records throughout the busy upcoming season. 

Visit our website to learn more about Text My Main Number.

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How landline texting can make summer easier for boat rental businesses

Landline texting can be the perfect communication solution for seasonal companies such as boat rental businesses that are gearing up to manage a busy summer.  

Boating, which had already been gaining new fans around the globe, is expected to be even more popular as the world recovers from the coronavirus pandemic and people feel more comfortable spending time with groups of friends and family, according to a study by Mobility Foresights. 

Boat rental services will be in high demand this summer as temperatures get hotter and many people may not be in a position to purchase a boat of their own.

What to know about landline texting

A business texting service for boat rental businesses allows your company to use its existing phone number to send and receive text messages without interrupting voice calls. Landline texting has helped all kinds of businesses streamline workplace communication and automate routine tasks. You don’t need to purchase additional equipment or set up a new phone line, simply reach out to a business texting service provider for help getting the new service set up. 

Text My Main Number is happy to provide top-notch customer service and advice for integrating landline texting in your workplace. Our free support service can always connect you with customer care specialists who can answer questions and address any issues. 

A business texting service for boat rental businesses keeps reservations easily afloat

Juggling multiple boat and equipment reservations each day can be challenging, but landline texting helps you stay organized and manage the high demand during busy summertime periods. 

Business texting makes it possible to multitask more efficiently and chat one-on-one with your customers without needing to spend time chatting with them on multiple phone calls. You can also do things like send out regular weather reports or warnings for boaters who request updates so they can plan their reservations and vacations around the weather each day. 

Text My Main Number’s convenient dashboard helps you filter incoming reservation requests and manage busy schedules. Each member of your staff can log on, view, and send messages from your business’s phone number. Texting is also an easy way to upsell more of your services or promote other local businesses to generate even more profits for you and your business associates. 

Reduce reservation no-shows by sending text reminders the day or morning before

Occasionally people forget to show up for their boating reservations, or bad weather keeps them off the water. Be sure to give a clear date and time to cancel their reservation ahead of time via a simple text message. 

You can schedule a reminder text message to send ahead of time so your employees don’t have to try to remember to follow up with each reservation beforehand. It also allows people to simply cancel or reschedule their reservation without waiting for a good time to make a phone call. This gives your staff more time to plan ahead and perhaps find someone else to take the reservation. 

How landline texting can make summer easier for boat rental businesses

Keep everyone on the same page with prewritten messages that answer popular questions

Create prewritten text message templates to provide instant responses to popular customer questions and requests. Message templates also make it easy for every member of your staff share the same information with each customer. Managers can also monitor incoming and outgoing messages for quality and accuracy. 

Many businesses are tempted to invest thousands of dollars into designing mobile applications, however landline texting can share the same information and build trust between your company and potential customers. 

Send payment reminders and receipts via text to keep accurate financial records

Prevent payment disputes or complaints by providing prompt and clear receipts via text where customers can easily refer back to them if they have questions. You can also provide your rates and equipment availability beforehand so customers will know how much they can expect to pay for their boat rental. 

You can also choose to forward text messages you send and receive to one or more email addresses for more record keeping options. 

Spread the word about special offers and promotions via text

Avoid any summer lulls by occasionally offering discounts and special promotions for rentals. You can simply text your previous customers and others who agree to receive text messages about the offers in bulk. 

Make it easy to schedule a reservation from a mobile device by including a link to your online reservation form to submit their information and get a boat scheduled. 

Studies show that text messages are opened more frequently than emails, which is a popular marketing technique many businesses try to use. However, most emails go unnoticed due to the number of messages people receive on the average day. Text messages are a much more direct and simple way to communicate and promote your company to a wide audience that’s interested in your product or service. 

Keep boaters safe with courtesy texts reminding them about safety precautions and boating laws before they head out

Before renters depart, send a courtesy text to remind them about safety precautions they should take while they’re out on the water. Some boaters may also need to wear life jackets or obey speed limits, so be sure they are aware of those rules with a pre-written text that you can schedule to send when they’re about to leave. 

Boaters can remain in contact with your staff while they’re on the water. Staff can easily monitor multiple conversations using the chat widget and quickly respond if boaters need assistance. 

Landline texting is convenient and easy to upgrade your company’s customer service and communication technology. The professionals at Text My Main Number have helped business owners across various industries successfully 

Visit our website to learn more about Text My Main Number.

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How travel agencies can use landline texting to boost efficiency

How travel agencies can use landline texting to boost efficiency

With more people getting fully vaccinated for COVID-19, it appears travel agencies will be busy in the coming months as many eager vacationers finally have a chance to book trips. Landline texting is a simple way for busy travel agents to communicate with customers and manage an avalanche of transactions.

More than seven in 10 Americans say they are planning a summertime vacation in 2021, up 37% from last year, according to a report by the U.S Travel Association published in April.

Many of those vacations are being planned by professional travel agents. A poll conducted by the American Society of Travel Advisors showed a 76% increase in customers in early March 2021 compared to before the coronavirus pandemic.

In this post, we’ll talk about how travel agencies can use business texting to streamline communication and make vacation planning easy and enjoyable.

What is landline texting? 

A business texting service for travel agencies allows your company to use its original phone number to send and receive text messages in addition to traditional voice calls. Landline texting has helped all kinds of businesses streamline workplace communication and automate routine tasks. You don’t need to purchase additional equipment or set up a new phone line, simply reach out to a business texting service provider for help getting the new service set up.

Text My Main Number is happy to provide top-notch customer service and offer expert advice to travel agencies that hope to integrate landline texting into their workplaces.

  • A business texting service for travel agencies makes managing bookings easy

Travel agents were already reporting in early spring that they were facing a flood of new customers and phone calls for requests to get travel plans booked ahead of the summer, according to an article by The New York Times published in April.

Texting is a faster and more straightforward way for people to communicate their travel wishes and for travel agents to confirm their itineraries and reservation details. It also gives travel agents the opportunity to look up information as they chat one-on-one with their customers, so they can provide the most updated and accurate information.

  • Schedule reminders for upcoming deadlines and travel itineraries via text 

Vacations require quite a bit of planning and scheduling, which is why travel agents are such a valuable resource. However, agents can find ways to automate their routine tasks with a little planning beforehand to make their jobs easier and keep serving their customers. 

Travel agents can create a schedule of text message reminders to make sure travelers have all of their payments, travel documents, and vaccination records in line with plenty of time before their trips begin. The scheduled text messages will send automatically at the set date and time, so travel agents don’t have to worry about remembering to keep up with routine reminders.

  • Quickly respond to questions with informative, prewritten messages 

Pricing, accommodations, popular vacation destinations, COVID-19 travel restrictions? Travel agents get questions about these common topics all the time. Why not save a few minutes each day and have those answers ready to send via text?

Text My Main Number makes it easy to draft and save prewritten text messages that travel agents can instantly send via text using the simple online dashboard or convenient mobile application. For best results, keep the text message brief or include a link to your travel agency’s website where customers can get all of the information they need. You can also quickly personalize the text by addressing the recipient by their name and signing the message with your name. Be sure to promptly respond to any follow-up questions.

  • Use landline texting to send receipts and invoices to keep clear financial records

Paper receipts get shuffled around and lost, emails get buried or booted to spam folders, but text messages remain readily available on mobile devices. 

Travel agents can send copies of receipts directly to their customers’ mobile devices so each of you has a handy record of bills and payments to make financial records a little easier to manage.

  • Send important documents back and forth via text so travelers always have them handy 

Beyond financial records, travelers will appreciate having their travel itineraries and important documents on their mobile device as they’re traveling so they are easy to locate and reference while on the go. That way, they won’t have to worry about having an internet access to check their email or keeping track of hard copies throughout their trips. 

With landline texting, travel agents can send copies of documents as images or PDFs straight to a customer’s cellphone.

  • Send important documents back and forth via text so travelers always have them handy 

Beyond financial records, travelers will appreciate having their travel itineraries and important documents on their mobile device as they’re traveling so they are easy to locate and reference while on the go. That way, they won’t have to worry about having an internet access to check their email or keeping track of hard copies throughout their trips. 

With landline texting, travel agents can send copies of documents as images or PDFs straight to a customer’s cellphone.

  • Keep travelers aware of COVID-19 and other safety updates they should know before reaching their destination

Although U.S. travelers are eager to jet off to exotic destinations after more than a year of lockdowns and restrictions, many other countries are still coping with the pandemic and issuing new travel restrictions. 

Travel agents will need to keep the shifting regulations in mind and communicate with customers about how they’ll impact their vacation plans. A business texting service allows you to send mass text messages to specific groups of recipients. For example, if Spain updates its quarantine requirements for international travelers, travel agents can text all of their customers who are traveling to Spain to alert them of the update at once instead of trying to field several phone calls. 

Text My Main Number is an affordable and experienced business texting service provider that can optimize your company’s landline telephone number to send and receive text messages. Texting allows you to meet the needs of modern travelers, stay organized, and instantly share information.

Visit our website to learn more about Text My Main Number.

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Why your dental practice needs Landline Texting

Why your dental practice needs landline texting

As businesses around the U.S. gradually resume their normal operations, dentists can use Landline Texting to help manage the looming backlog of postponed appointments that awaits them.

In a good year, we should all visit the dentist at least twice for a cleaning and check up. The coronavirus pandemic has made that even more difficult than usual. For more than a year, COVID-19 precautions have caused many dental practices to slow down and stop accepting non-emergency patients due to public health concerns, according to industry reports.

As of the week of April 12, 2021, 41.5% of the nation’s dental practices remained closed except for emergency patients and 58.1% were open with lower patient volume than usual, according to a nationwide poll by the American Dental Association. However, COVID-19 vaccinations are making it safer to resume normal activities, such as going to the dentist.

Business texting for dentists allows patients to text with staff members to manage their appointments and ask questions without needing to place a phone call to the office.

However, not all landline phones are equipped to send and receive text messages. To get started with landline texting, you’ll need to find a reliable service provider who can optimize your phone number and set up the technology you’ll need to text with your company’s number.

Text My Main Number users can send and receive texts using an intuitive online dashboard or mobile app. It’s perfect for busy dentist offices that need to juggle phone calls and appointments all day long by reducing the number of phone calls and simplifying the appointment process.

In this post, we’ll talk about how landline texting can help solve common challenges that many dentist offices face and help your dental practice meet the needs of your patients.

  1. Business texting for dentists makes booking appointments easy

Making a phone call to book a dentist appointment is easy to forget about, and it’s usually one of the first things to get erased off of people’s to-do lists when they’re busy. Plus, more and more people just don’t enjoy talking on the phone, especially if they’ve got a toothache. A recent survey revealed that 62% of consumers say they would like to have the option to confirm service appointments via messaging rather than calling, according to recent statistics compiled by Hubspot.

Business Texting eliminates the phone call barrier by making it as easy as possible for patients to text your office to book or reschedule their dentist appointments. Patients can be in the middle of a work meeting as they schedule a dentist appointment, or waiting in line to buy a cup of coffee. Plus, they won’t have to worry about writing their appointment details down because they’ll have a clear record of the conversation to refer to right in their text messages.

2. Dentists can text patient reminders so they book future checkups
  • Dentists can text patient reminders so they book future checkups

Even before the pandemic, people weren’t going to the dentist enough. In 2014, just over half of Americans said they saw their dentist every six months, according to the ADA. Among the top reasons for missing appointments cited by those dentist avoiders was the lack of convenient appointment times.

With landline texting, it’s easy to automate and schedule future text messages such as appointment reminders. You can remind patients to book their appointment months or weeks before they’re due for a checkup so there’s more time slots available for them to come in. Once they set an appointment, you can schedule a reminder for them the day before their appointment so they have the details easily accessible in their recent messages.

  • Landline texting helps staff quickly answer common questions

Receptionists and administrative assistants are often spending their valuable work time answering the same routine questions and phone calls.

Text My Main Number’s user dashboard allows staff members to write and save text messages that thoroughly answer or respond to common messages they receive on a day-to-day basis. For example, if a patient asks what forms of insurance your office accepts, a staff member can select a pre-written message containing the list of insurance providers you work with and send it to the patient. That way, staff members don’t need to spend time communicating the same information and they can pay attention to helping patients who are in the office.

  • Your entire office staff can keep an eye on communications

Landline texting helps you eliminate possible miscommunication and confusion. When your office gets busy and appointments are overflowing, it’s important that everyone has access to the same information.

Text My Main Number’s dashboard allows you and your employees to read and send text messages from wherever you are. One of your colleagues could be on the phone speaking with a patient as you take a minute to respond to a text message that just came in. Although you’re both using the same phone number, the text message won’t interfere with the voice call, so you can be taking care of two patients at once. Text My Main Number’s mobile app gives staff members more freedom to leave their desks and help around the office. They don’t need to worry about missing phone calls and can see and respond to messages from their own mobile device.

  • Text your patients COVID-19 safety reminders

Patients will likely want to know about COVID-19 safety precautions before they arrive for their appointment. You can make it a common practice to text them beforehand to let them know what they should bring with them and what to expect in terms of extra health precautions.

Text My Main Number is an affordable and experienced business texting service provider that helps business owners across any industry upgrade their old landline telephone technology to better meet the needs of their modern clientele. Visit our website to learn more about Text My Main Number.

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Why live music venues should use Landline Texting

Why live music venues should use landline texting

Live music venues have spent more than a year dealing with shutdowns due to the coronavirus pandemic, but shows are slowly beginning to bounce back. Offering a landline texting option can improve customer service and help attract more concertgoers so music venues can recover and get back to normal.

In late 2020, Rolling Stone reported the global concert business lost $9.7 billion in ticket sales by the end of the year. Though live music is expected to make a big comeback once COVID-19 concerns subside, many venues will need to find the best ways to navigate a new era of concerts and keep audiences happy. 

A business texting service for live music venues is an affordable way to optimize your company’s existing telephone number to send and receive text messages. To get started, you just need to find a reliable service provider that can help you get started. Text My Main Number users can send and receive texts using an intuitive online dashboard or mobile app.

In this post, we’ll talk about how landline texting can help improve your workflow and help your music venue attract more concertgoers after a year of COVID-19 disruptions.

  1. Start a membership group for concert updates

            Music lovers everywhere are eager to start attending more live concerts this spring, and many people are looking to their local live music venues to see what they’ll have to offer.

            Venues can ask their customers, social media followers, and local music fans if they want to sign up for texts from your venue to let them know when a show or event gets booked.

            This can be an easy way to encourage people who may have gotten out of the habit of going to live shows in the last year to start working them back into their plans. Plus, it gives people a chance to purchase tickets well in advance so you have an idea of how large of a crowd to plan for.

  • Use landline texting to make purchasing tickets easy

            Both small and large music venues will need to make it easy for people to buy tickets. While large venues may have apps or work with major ticket vendors, smaller venues and concert halls probably don’t have the money to invest in those same services. Landline Texting can be an easy way for venues to sell tickets, or direct their customers to their website where they can order tickets online.

            Once someone gets a ticket, you can send them a text thanking them for their purchase and letting them know about any health safety guidelines they should know about before they arrive at the venue. With a business texting service, companies can have pre-written messages saved and ready to send so you and your employees don’t have to spend time writing replies to every message.

All about how live music venues can use landline texting for a better concert-going experience after COVID-19 shutdowns.
  • Text people links to their tickets after purchase

            A business texting service for live music venues is also useful to send digital confirmation that a ticket got purchased. Concert attendees can pull the confirmation message or digital ticket up on their mobile phone at the door instead of worrying about keeping track of physical tickets.

            Once someone purchases a ticket, you can send a pre-written message thanking them and giving them any further information on what they need to know, like health safety measures you’ll have in place, where to park, and other venue rules.

  • Get people in the door with food and drink deals

            If your venue is having a hard time booking solid performances after COVID-19 slowdowns, you can always entice people with a good food or drink deal to get them to come out. Using your business texting service to announce food and drink promotions is another great way to connect with your community and boost business revenue.

            Plus, you can schedule any text beforehand. If you know you’ll be offering a special or hosting a special event in a week, you can schedule the text in advance so you can focus on other things that need to get done.

  • Respond to business texts even if you’re not by your landline

            Live music venue managers will need to be available to answer questions and respond to messages as people get back into the swing of concerts. You can also encourage your product suppliers and business associates to text your business line if they need to coordinate deliveries or meetings. Even if you’re not near your landline or checking your email regularly, you can read and send text messages from your business number from your mobile device or computer.

            Text My Main Number’s dashboard allows you and your employees to read and send text messages from wherever you are. You don’t need to worry about missing messages, and you can reduce the time you would spend talking on the phone. 

6. Promote local musicians via texts   

            If your music venue works with local musicians, you can spread awareness about their work and any upcoming shows. Supporting their work by introducing it to your customers can be a great way to help your local music scene bounce back following the pandemic.

            Business texting also lets you send photos and links to documents or websites. You can simply send image files of musicians’ promotional materials instead of typing out the text yourself.

Text My Main Number is an affordable and experienced business texting service provider that helps business owners across any industry upgrade their old landline telephone technology to better meet the needs of their modern clientele. Visit our website to learn more about Text My Main Number.

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Hotels can use Landline Texting after COVID-19 travel restrictions

Hotels can use landline texting after COVID-19 travel restrictions

Landline Texting – Hotels were hit hard from the effects of travel restrictions due to the pandemic and hundreds of thousands of workers lost their jobs. With experts predicting that travel won’t return to pre-pandemic levels until 2024, hotels will need to use tools to operate as efficiently as possible.


The U.S. hotel industry is expected to add 200,000 hotel operations jobs in 2021, but that will still keep the total number of jobs 500,000 short of pre-pandemic employment levels, according to an industry report by the American Hotel & Lodging Association. 


Furthermore, industry reports indicate leisure travel is beginning to rebound much faster than business travel is. That means hotels will need to focus more on accommodating weekend guests, families, and people who are looking to enjoy their relaxing vacations. 


A business texting service for hotels can help staff members communicate directly with guests, spend less time speaking on the phone, and streamline some of their day-to-day duties so they can focus on providing the best experience for guests despite being short-staffed.

Hotels have already been taking advantage of business texting, allowing guests to text their landline phone number to ask about room availability, room services, and other amenities. Text My Main Number is ready to assist hotels and other businesses in the travel industry quickly get set up with business texting so they can boost productivity levels and bounce back from a difficult year.

Here are a few ways hotels can use business texting in 2021


1. Send safety reminders before and after check-in using Landline Texting

          Ease any lingering nervousness about traveling during the pandemic by sending your guests information about the hotel’s health safety procedures and policies. A study by the University of Florida found that 90.5% of travelers expect hotels to clearly communicate their increased sanitation practices with guests, and the same percentage of travelers expect hotels to adopt increased sanitation practices in the hotel’s public areas. 

          Landline Texting allows staff to clearly communicate their health safety rules and procedures, and it lets guests discreetly voice any health safety concerns they may have during their stay. 


2. Offer guests a chance to extend their stay 

          Hotel occupancy rates plummeted as travel restrictions around the world kept people at home. Since mid-February, U.S. hotels lost more than $46 billion in room revenue, according to the AHLA. As travel restrictions begin to ease up and more people get vaccinated, travelers may be more willing to extend their vacations a little longer. 

          Hotel staff can schedule a text to automatically send to each guest on the last day of their stay to ask if they would like to extend their visit. If a guest agrees to extend their stay, hotel staff can easily adjust the reservation and confirm the change via text. If a guest responds no, hotel staff can respond and thank the guest for staying at the hotel. 


3. Allow guests to text food and beverage orders to the hotel restaurant or bar

          With many people still trying to practice social distancing as much as possible, hotel guests may be hesitant to sit down in the hotel restaurant for a long meal. Hotels can give guests the option to text their food and beverage orders to the hotel bar or restaurant and get them delivered right to their room. Traditionally, guests would have to call down to the front desk or restaurant to order room service, but a business texting service for hotels can make ordering room service much easier and more efficient for both guests and hotel employees.

          This is not only a convenient service to offer guests, but also a good way to reduce the need for people to gather in hotel common areas.  

          Landline Texting can also help settle disputes over room charges later on since both the hotel and the guest will have a written record of the extra services that were ordered during their stay. 


4. Upon checkout, text guests a link to a follow-up survey or discounts for future stays

          Hotels are operating under unprecedented circumstances, and there is still likely a lot to learn and improve on. Guest surveys are a great tool to collect feedback so hotels know what they should change to offer a better experience. 

          However, it’s not always easy to get guests to fill out these types of surveys, even if they have an incentive to do so. Travelers are more likely to see and respond to a text message that pops up on their phone than open an email that will likely get lost beneath the other promotions and junk mail they receive. 

          To encourage guests to take the time to complete the survey, and to possibly keep them returning in the future, add a discount offer to the text message to use on their next stay. 


5. Free up employees for increased cleaning and sanitation duties 

          With many hotels facing labor shortages, remaining employees will need to have time to help guests and keep the hotel clean and sanitary to prevent the spread of COVID-19. Phone calls can eat out hours of an employees’ day that they could be spending doing other things. A business texting service for hotels can help streamline operations and help hardworking employees feel less overwhelmed by added responsibilities. 

          Business texting includes many convenient options like scheduled messages, quick responses, and automatic replies to take some of the pressure off of employees. Plus, all staff members can log in and access the messaging platform from their computer or mobile devices. 


Text My Main Number is a longtime business texting service provider that’s ready to help both large and small hotels and hospitality companies upgrade their old landline telephone technology to better serve modern travelers. 

Visit our website to learn more about Text My Main Number.

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10 SMS for Business Messages That Your Customers Want to Receive

10 SMS for Business Messages That Your Customers Want to Receive

Today on our Text My Main Number blog we want to review some SMS for Business messages that can help you create and run your landline texting campaigns. Additionally, we will provide 10 examples of informative and transactional text messages you can send to your subscribers.

There are basic things you could learn about landline texting but in this article we will focus on listing each strategic messaging method with the intent that you keep the information handy and use it to guide your customer service transactions and improve your relationship with your audience.

Examples of Useful SMS for Business Messages

1- Using SMS for Business to Send Reminders

Using SMS for business helps to keep your customers always informed and so it will help organize notifications to customers, patients or associates. This way you can remind customers of their next appointments.

Save time and money with this added value of sending SMS for business reminders. If a customer cancels or modifies the appointment thanks to this messaging service, you will be able to reschedule it quickly and you will not lose money or time.

Example: “The Ariel Dental Clinic reminds you of your appointment for tomorrow 4/05/2021 at 9:45 a.m. If you have any inquiries or appointment changes, please call 555-555-5555.

2- Confirmation Text Messages.

A confirmation text message is a message sent after an online purchase has been made. Sending SMS for business as a delivery or purchase confirmation tool is very effective for customers to track their orders. From the minute they make a purchase, until the delivery of the order, SMS for business messages help process shipments and give customers confidence.

Example: “Congratulations and welcome to the VIP CLUB of AUTOMATION. We will shortly ship your welcome kit to your home as indicated in the shopping cart when you placed your order online. Best regards!

3- Birthday Text Message for Customers

Sending SMS for business messages to customers to congratulate them on their birthday is an amazingly effective way to retain them as customers or subscribers.

Normally the text message is accompanied by some promotion or gift after making the personalized congratulations.

The goal of this type of business text message is to take care of and value the customer to have their loyalty with our brand. These small gestures keep the customer loyal to our service and product for longer.

Example: “Congratulations MONICA. The entire MGT Optics team wants you to enjoy this day. HAPPY BIRTHDAY!”

4- Promotional Offer Using SMS for Business.

The text message promotional offers are one of the most popular forms of marketing messages. Landline texting marketing campaigns help to reach an exceptionally large volume of people because of the facilitation of sending and receiving text messages without the need of being connected to Wi-Fi or data.

Examples: “Maggie, this offer is exclusive to you! 20% EXTRA OFF ALL ITEMS. PROMO CODE: MAMAMAGGIE. Until 05/5. USE NOW AT www.link.com.”

5- Loyalty SMS.

Loyalty SMS for business programs help brands learn more about their customers. They are a direct form of communication that captures the attention of the consumer in addition to helping the company obtain insider information about the needs of their customers.

Example: “Hello! Do you a moment to help us improve the Hinds Flowers experience? Take 40% off your next order. Thank you! https://www.link.com.”

SMS for Business Messages That Your Customers Want to Receive

6- Cross-selling SMS for Business.

One of the best marketing approaches to boost cross-selling or cross-promoting is SMS for business. It’s about selling customers, users services or products that are related to something they’ve already engaged with before.

The goal of this type of landline texting is to offer something to the user knowing their interest in advance.

Example: “Hi Pedro, you’re in time to get your iPad case with 30% off with the code:1110. We’ll wait for you at www.linktoyourstore.com!”

7- Management Messages.

There are multiple cases to send management text messages, important announcements, or directions. These messages help improve communication between multiple parties, such as schools sending text messages to parents, faculty, or students.

Example: “St. Augustine School: Hello, today Eddie Albert was marked absent as he has not shown up to class.”

8- Order Tracking.

As we stated in the SMS for business section regarding confirmations above, the order process becomes seamless for consumers when you allow them to order through their mobile device, receive an order confirmation text, and then send their shipment tracking information. When you make spending money easy, the easily continue to shop from you time and time again.

Examples: “Your order for Kiara Cosmetics 001132CK has the anticipated delivery of 04/05/2021”.

9- SMS Invitation.

The use of SMS for business to send invitations is another just another one of the great uses of landline texting. In the events or conferences sector it is quite common to send invitations via text messages, you can even send QR codes within these messages.

Example: “We invite you to our new Event Planner Expo event at the Meridian Hotel on June 3rd. We look forward to explaining everything about how the event planning industry has pivoted since COVID. With this QR code we will give you our conference guidebook”.

10- Call-to-Action.

Finally, we want to set the example encouraging a call-to-action, which counts as an additional form of engagement. You can send an offer, survey, or questions that prompts the receiver to reply with a YES or a NO.

Example: “The new Patients’ Rights Forum will be now be held at the Civic Center on July 11th. Please confirm attendance by replying with a YES or NO before 6/17 at 6:00 PM.”

Text My Main Number: A multi-choice platform for sending SMS for business messages.

The Text My Main Number platform allows you to send all these types of messages and many more, such as bill payment messages (with a link they can click on to pay their invoice), verification messages, surveys, directions, appointment confirmations, and so much more. All these features are at your disposal from an easy-to-use and economical web-based user interface. Try the registration now for free and check its effectiveness.

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Top Business Texting tips for real estate agents

Top business texting tips for real estate agents

Home buying is booming thanks to low interest rates, and real estate agents need to be able to offer incredible customer service to their clients if they want to stay competitive in their busy industry. Even if they’re always on the go, real estate agents can use Business Texting software to serve their clients and stay on top of their schedules.

Home sales are expected to continue to rise into 2021, after seeing a huge increase last year as interest rates dropped to record lows, according to The National Association of REALTORS.

Business texting allows your entire team of agents to see and respond to clients as they have questions and request appointments. It’s also a tool to keep your buyers in the loop about new listings and developments that they may be interested in.

With Text My Main Number, real estate agents can optimize their main landline phone number to send and receive text messages in addition to voice calls. The move notable benefit is the added customer support it offers, as well as a simple way to communicate with clients.

Business texting builds client trust

As a real estate agent, you work with people who are likely making the biggest financial decisions of their lives. They want an agent who is always available and ready to answer their questions, lets them know about new listings, and communicates what is happening throughout the home buying process.

Texting helps open up another line of communication between you and your clients, so they feel like you’re there for them. By always being available, clients feel more comfortable during the process and empowered to ask questions and communicate their decisions.

Separate work and play

Even though it’s still a buyers’ market in 2021, that doesn’t mean you always need to be catering to your clients around the clock.

Text My Main Number allows you to direct text messages to your business line rather than your personal cell phone. This not only keeps it easy for your clients, but also helps you separate work messages from personal messages. When you’re ready to read and respond to your messages, simply log on to your business texting dashboard and view your businesses’ texts.

Attract a new generation of homebuyers

Millennials account for the biggest share of homebuyers today – about 37%, according to the National Association of REALTORS. That means real estate agents need to be able to work with them.

Young people are becoming incredibly comfortable doing important business via text, and 68% of millennials admit they text “a lot,” according to an article by Bustle. In fact, many people today say they prefer texting over email and phone calls. It’s easy to see why. Texting is fast, simple, and direct. You don’t need to waste time on the phone making small talk or getting into unnecessary details with texting. 

By getting more comfortable with texting, real estate agents can appeal to a new generation of homebuyers and remain competitive for years to come.

Real estate agents can create custom messages

Your clients will likely be asking you similar questions, or you’ll find yourself sending the same message over and over again.

Save yourself some time with message templates.

Message templates allow you to create prewritten messages that you can easily use to send to your clients rather than typing out a message every single time. Text My Main Number allows you to build template messages that you can customize for your client before sending.

You can also create auto-reply messages that automatically send to clients who text your number. Auto-reply messages are a professional way to still respond to your clients if you’re away from work for an extended period of time.

Communicate with clients using photo messages

Text messages aren’t just text. You can also send clients photos, videos, links to websites, and documents using text messaging.

Rather than logging on to your email and uploading files, you can easily use your phone to take and send images of properties to clients. You can also set up template messages with links to important documents your clients need to have, or direct them to websites where they can learn more about the neighborhood or local attractions.

With more and more people getting comfortable with virtual home buying, being able to send your clients images of properties will set you far apart from more traditional realtors and keep clients coming back for your convenient service.

Keep yourself and your clients on track

It’s a busy time to be in real estate. While you’re juggling multiple clients and countless appointments every day, you can find ways for technology to make your job a little easier.

For instance, you can create scheduled appointment reminders for clients ahead of their next walkthrough. Afterward, you can send them a text thanking them for their time and asking for any notes or final thoughts after they’ve had a chance to think about a property.

This also helps you have a record of your clients’ conversations, preferences, and directives in one easy to access spot. Emails and notes can easily get lost, especially in cluttered inboxes. Keep your job simple by concentrating your communication to your text message thread, so that way everyone is on the same page.

In conclusion

Real estate agents can use business texting to communicate with clients quickly and easily right from their mobile devices. You can also set up template messages, automatic responses, and send mass messages to multiple clients. It also allows you to give your clients a consistent and professional service, so they trust you and your company. Learn all about how landline texting can work for your business and more with Text My Main Number.

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Landline texting benefits wedding planners: Here’s why

Landline texting benefits wedding planners: Here’s why

Couples around the world postponed their 2020 weddings due to the pandemic, and many wedding planners are now facing a huge backlog of weddings. A business texting service is one way wedding planners can manage their responsibilities and improve communication during a hectic year. 

Landline texting is an affordable and easy way to optimize your company’s existing telephone number to send and receive text messages. Rather than investing in an expensive mobile application or handing your personal cellphone number out to all of your clients, wedding planners can work with a business texting service provider to get set up.

Text My Main Number users can send and receive texts using an intuitive dashboard or mobile app. There are also extra features that allow users to set up automatic replies, send bulk messages, schedule future texts, and forward all texts to specific email addresses.

In this post, we’ll talk about the various challenges wedding planners are facing following more than a year of COVID-19 disruptions, and how landline texting can help improve your workflow and better serve stressed-out couples and their families.

Wedding planners can quickly communicate important changes with landline texting

Cities and states around the country have routinely announced new safety guidelines, extended lockdown orders, and limited the size of in-person gatherings for more than a year. All of these rapid changes have created an extra challenge for wedding planners and venues who need to be able to plan ahead to hold wedding ceremonies.

It’s best to alert clients and vendors about how changes will affect wedding plans as soon as possible. Landline texting provides a fast and easy way to quickly spread the word to multiple clients about changes in public health rules. That way couples can decide if they want to pick a new date for their wedding or look for other venues nearby.

Wedding plans through 2021 still appear to be uncertain in certain parts of the country, but many couples are deciding to take the risk and book their weddings this year. That means wedding planners will need to be ready to be flexible and available to discuss last-minute changes.

Landline texting helps automate your workflow

Texting is often much faster than making phone calls, but composing and proofreading every text you send eats up precious time in your day. Wedding planners can take advantage of text message scheduling and automatic replies to save time and avoid forgetful mistakes.

For example, if you have an appointment with a bride to tour venues in two weeks, you can schedule a future text message to remind her about the appointment a day or so ahead of time. You can schedule the text as soon as you set the appointment so you won’t need to worry about sending the reminder the day before.

Wedding planners can also set up automatic replies to incoming text messages that come in on certain days or at certain times. If you’re in the middle of a wedding ceremony and have your phone on silent, you can still respond to text messages with an automatic reply. The person texting you will know their message went through and that you’ll reply when you’re available.

Keep conversations with different clients and vendors organized

Wedding planners know that they need to stay organized if they want to be successful. However, that’s not always easy. Emails get cluttered with junk, voicemails get lost in the abyss, and details can easily get forgotten about. Texting is a way to consolidate and organize all of your conversations in one easy-to-use tool that’s perfect for busy wedding planners.

Instead of trying to remember the details discussed during a long phone call with the mother of one of your clients, you can encourage clients and business associates to text your business number. You’ll save yourself hours of answering phone calls, looking for emails, and keeping notes straight.Wedding planners can keep all of those details and notes in in text messages, so both parties have a record of what’s going on.

If you need to keep track of emails and text messages, you can automatically forward texts to your business email address to make sure all of the information is stored and organized together.

Keep accurate records for rates and billing

A wedding planner’s time is not only precious but also valuable. Wedding planners need to be able to clearly communicate their rates and how they’re structured whenever a new client reaches out. A business texting service like Text My Main Number allows users to prepare text messages ahead of time so they’re ready to send as soon as you need them. That way, you’re always ready to respond to questions about your rates, services, and respond to other common questions without needing to take time to write out a response.

Also, wedding planners who charge by the hour need to keep track of how many hours they clock with specific clients. Texting is a good way to keep an ongoing record of appointments, meetings, and other time you spent with a client that will make it easier to calculate a clients’ bill.

In conclusion

Industry reports indicate that wedding planners are in for a busy year as couples move forward with their postponed wedding plans in 2021 and beyond. The number of weddings held in 2020 dropped to 1.1 million, and is expected to jump to 2.77 million weddings in 2021 alone.

Wedding planners can use business texting to help streamline their communication, keep better records of multiple conversations, and maintain accurate records for billing.

To get started with business texting, reach out to a provider like Text My Main Number, a trusted company that has helped business owners upgrade their landline technology to better serve their customers.Visit our website to learn more about Text My Main Number.

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How hair salons can use Business Texting

How hair salons can use business texting

As the world continues to reopen following more than a year of COVID-19 shutdowns, hair salons and spas are filling up with appointments that could be effectively managed using Business Texting.

Business texting, or landline texting, is a resource that allows companies to send and receive SMS text messages from their main phone numbers. That means business owners don’t have to share their personal cell phone numbers with clients and customers, but still have the ability to communicate via text. It’s a great resource for business owners who need to keep track of appointments, announce specials, and quickly get in touch with clients.

You can contact a landline texting service to get started, like Text My Main Number. Your salon or spa will be able to manage text messages on an easy-to-understand dashboard, schedule future messages, announce your promotions, and answer questions quickly all without needing to buy extra equipment or get a new phone number.

In this post, we’ll explain how salons and spas in the U.S. and Canada can use business texting to manage their busy calendars of appointments.

Offer curbside pickup for hair salon products

Retail sales usually account for 5 to 25% of a salon’s total sales, but they come with up to a 50% profit margin, according to industry research. If your salon also sells hair and beauty products, you can offer a curbside pickup service for customers who are still not comfortable with coming inside to do their shopping.

A landline texting service allows you to text back and forth with customers to coordinate curbside pickup orders and pickup times. That way, your customers won’t have to set foot inside and you can have someone run their order out to their car.

Set appointment reminders with business texting

You can help remind your customers of upcoming haircuts and spa services by setting up automatic appointment reminders ahead of their scheduled time.

It’s also easy to create text message templates, so you can fill in a client’s name, appointment details and other info and schedule the message to send automatically a day or so ahead of their appointment. 

Appointment reminders also help reduce no-shows so your stylists and technicians stay busy and don’t miss out on potential business.

Announce your salon’s promotions and specials

In the salon and barbershop industry, the profitability of usually small companies depends on effective marketing and maintaining a repeat customer basis. Large companies and chains may enjoy economies of scale in purchasing and marketing, but small companies need to offer better service that sets themselves apart from their many competitors, according to an industry research report.

There’s no better way to reach your clients than a personal text message.

Any time your spa or salon runs a special, you can send a message to your clients who have opted in to receive text messages from your business.

Studies show people are more likely to read and respond to a text message over emails, so texting is a great way to directly reach clients who you know are already interested in your services.

Quickly answer customer questions

Instead of calling your main business number, customers can text their questions to your staff for a quick response. This helps free up your team members to focus on clients who are in the building, and saves your customers time as well.

You can also set up automated text message replies based on specific keywords. For example, if a customer texts you “price” you can send an automatic reply with your price information, or a link to your website where they can find the information.

Send personalized text messages using your main business phone number

There are other fun ways to use landline texting for your business.

You can send out happy birthday messages to your favorite clients, send coupons for anniversary haircuts, and tell your clients if you’re going to be leaving on vacation or taking a break so they know to schedule any of their upcoming appointments around your plans.

Attract a younger set of customers for years of future business

Young adults between the ages of 18 and 29 spend the most money on beauty and salon services, according to data from Statista. That means salons and spas will need to adapt to how their customer base prefers to communicate and do business.

Texting is becoming an increasingly popular way to book appointments. Aside from just chatting with friends, more and more people are using text messages for professional communication and to purchase goods and services. Plus, nearly three-quarters of all Americans say that text messaging is an effective way to communicate with a business, according to data from SlickText.

Protect your staff’s privacy

Giving your personal cell phone number out to clients may be tempting. After all, you don’t want them to forget how to contact you! But it can be risky to hand your number out to anyone who wants it.

With landline texting, your clients can text the main business phone number instead of your personal cell phone numbers. This helps keep you and your staff safe and prevent unwanted messages. It also helps you monitor incoming and outgoing messages for an extra layer of security.

In conclusion

With many salons and spas financially struggling after COVID-19, business owners will need to focus on attracting customers to get their businesses to bounce back in the coming months.

Don’t lose out new potential clients and business this spring as people receive vaccinations and return to their normal lives. Business texting is a great tool for salons and spas to quickly communicate with customers, manage lots of appointments, and coordinate other special services that set them apart from their competitors. Click here to learn more from Text My Main Number, or to get started with business texting today!

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How churches can use Business Texting

How churches can use business texting

Religious congregations are gradually returning to normal as coronavirus cases begin to subside after more than a year, making now a great time for churches to use Business Texting as a way to communicate with congregation members. 


According to a Pew Research Center survey released in March, Americans are increasingly comfortable attending religious gatherings this year now that it seems the number of new COVID-19 infections is subsiding. The survey found that only 17% of places of worship remained closed for in-person services in March 2021. For reference, more than one-third were closed for in-person services as of July 2020, when COVID-19 was still a growing concern in the U.S.

There will likely be another adjustment period for many religious attendees who need to get back in the swing of in-person worship, where COVID-19 restrictions will likely still in place into 2021. Religious leaders can make the transition back to in-person worship a little easier by staying in contact with members via text.  


Worship leaders can send text messages to their members’ cell phones rather than hoping that members diligently check their emails or happen to see your social media posts about important announcements and upcoming events.


With business texting, religious groups and large organizations can optimize their main phone number to send and receive SMS messages. There is no special equipment required to get started, and providers like Text My Main Number make it easy to get comfortable texting using an intuitive and secure dashboard. 


Plus, multiple users can log in with their credentials to read and send text messages from your main business phone number. If your organization relies on help from volunteers, everyone can pitch in and respond to messages when they have time.


In this post, we will share a few ideas on how churches of any size can use landline texting to stay in contact with members as they reopen for in-person worship and get ready for a busy year. 


1. Send reminders for upcoming church services and events

Many religious worshipers have spent the better part of a year attending worship services online to cut down on large social gatherings. As more people plan to go to live, in-person worship events this year, religious organizations will need to be sure members know what time they need to arrive for services and special events. 

Staff members can schedule a text message the evening or day before a big event to remind members what time services begin and encourage them to arrive a few minutes early to ensure the services stay on schedule. It may also be an easy opportunity to remind people who plan to attend to follow COVID-19 protocols, like mask-wearing and social distancing.

2. Offer daily motivation with verses and short lessons

It can be easy for people to get distracted by their busy lives during the week. With landline texting, religious leaders can encourage everyone to take some time to reflect on their faith amidst all of their other responsibilities each day. Short, regular messages can be a great way to encourage people to start their mornings on a good note or wind their days down with some time for reflection.

With landline texting, faith leaders can share daily verses or short religious lessons straight to their members’ mobile devices using their landline phone number. If someone does not wish to receive your daily messages, they can reply “STOP” to be taken off of your contact list. 


3. Create templates to answer common questions

Aside from sending out important announcements, staff members or volunteers can also receive text messages that anyone sends to the church’s main phone number. 

People often prefer sending a text to confirm the time of an event, or to ask about special programs rather than calling someone over the phone. To make things easy, staff members can draft template responses ahead of time to answer those kinds of common questions. When someone asks a question, you will already have a written response ready to send. Texting templates save you the time you would otherwise spend answering phone calls and responding to email messages throughout the week. Templates also help ensure information is accurate, and that there is no miscommunication.


4. Use business texting to pass along prayer requests to your congregation

Churches are often an important social support system for people in the community, and many congregations prefer to show their support for one another through prayer. 

With landline texting, members can text your main phone number when they wish to request a prayer. Staff members and leaders who have access to the texting dashboard can read the message and quickly relay the request to other members by sending out a mass text. 


5. Follow up each religious service with a text

Sometimes people cannot make it to a worship service. Religious leaders can follow up each service they offer with a text that summarizes the main points of their messages, the lessons that got shared, and a link to a video recording of the service that people can view right on their cell phones. These follow-up text messages help members keep a record of what they learned in one easy-to-access location on their mobile device. 


Although it may be a while before our lives return completely back to normal, religious congregations can still fulfill their vital missions and remain in close contact with members through these confusing times. Texting is an affordable and effective solution to communicate with people of all ages. It also helps open a new avenue of communication with people in the community who need help. 
Click here to learn more about how Text My Main Number can help your church or organization, and get started with business texting today.

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Here’s how Landline Texting can boost your Golf game

In 2020, more people than ever picked up golf as a hobby during the coronavirus pandemic, and many golf courses realized they could use Landline Texting to meet the growing demand for tee times as people looked for safe ways to enjoy themselves.

According to the National Golf Foundation, 3 million people played their first-ever round of golf in 2020 – setting a record for newcomers to the sport.

That’s right, golf was one of the few things that actually improved in 2020.

“The key for future growth, however, is retention,” according to the National Golf Foundation.

So, how can golf courses and country clubs hold on to all those new players as more businesses and recreational opportunities become available again?

Landline texting makes it so easy to get on the golf course that it’s impossible to come up with a reason not to hit the links.

What is landline texting?

Landline texting is a way to optimize your business’s main phone number to send and receive SMS messages and MMS photos.

It’s an affordable way to create a straightforward appointment booking experience, especially compared to clunky mobile apps or website contact forms. Texting makes it incredibly easy to connect with your club members and guests with a quick text message.

That means there’s less time spent on the phone and more time enjoying the great outdoors and working on that golf swing.

To get started with business texting, choose a landline texting service, like Text My Main Number. Our service can help you send and receive SMS messages to your landline, toll-free, or VoIP phone number.

In this post, we’ll talk in detail about how golf courses and country clubs can use landline texting to connect with their guests, boost their membership numbers, and retain more people in the sport of golf for years to come.

Share weather updates and course conditions

A good game of golf depends on the weather.

You can send out a mass text out to regular golfers about the current course conditions and expected weather for the day to help people make their golf plans. If the weather is great, you can easily convince a few avid golfers to squeeze a round in. On the other hand, if rain is in the forecast, you can save your guests the trip out to the golf course that day.

Send tee time reminders

Tee-time no-shows cost your golf course money each time it happens.

You can reduce the frequency of no-shows by scheduling tee time reminders and confirming tee times once they’re set. As a result, golfers will have a text they can quickly refer back to on their mobile phone rather than buried deep in their email inboxes.  

Guests can reply to the text message from their mobile phone to let you know if they’re running late, or if want to order some food or beverages before they start golfing. Business texting allows anyone on your staff with access to the online dashboard to read and send text messages, so you can communicate with guests one-on-one without needing to take time out of your day to make a phone call.

Create a booking system for golf lessons and other services

Business texting allows your golf course staff to do more than just set tee times.

You can also allow guests to schedule golf lessons over text, request lunch reservations at the clubhouse, or reserve a rental set of clubs. Any kind of business activity that can usually be done over a phone call can easily be completed with a text to your business’s main phone number.

To stay on top of your incoming text messages, Text My Main Number allows you to create auto-reply messages to respond to text messages that contain specific keywords. You can also create auto-replay messages for specific dates or time of day. You can also save message templates so everyone on your staff knows how to word and structure their messages so your business promotes a clear and cohesive brand to customers.

Spread the word about golf promotions and special offers

Email marketing has been the go-to strategy for announcing special offers for far too long.

Today, people’s email inboxes are stuffed with junk that they’ll likely never read. On average, a person has 500 unread emails in their inbox mostly because there’s just not enough time in the day to read everything they receive. That means your emails are very likely to go ignored, even if they contain information your guests would find useful.

On the other hand, the average text message is read within 90 seconds of receiving it, and 98% of text messages get read. Also, 85% of consumers say they prefer text messaging over other forms of communication.

Golf courses can use text messages to announce special offers, golf workshops, charity tournaments, special events, or other important announcements.

Appeal to a new generation of golfers

Young adults between 18 and 34 years old are one of golf’s largest customer age segments with 5.9 million participants, according to the National Golf Foundation. Plus, there were 3.1 million juniors who played on a golf course in 2020.

Golf is growing in popularity among the younger crowd, who have grown accustomed to making plans on their phones via text messages rather than phone calls.

A business texting service will allow your golf course to keep up with the technology demands of a new generation of golfers and ensure your business has lifelong customers who will feel confident enjoying their time on the golf course. To learn more about Text My Main Number and our business texting services, visit our website where you can also reach out to our amazing customer support team or start a free trial.

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Is SMS Marketing Right for B2B?

Is SMS marketing right for B2B?

Despite the fact that 81% of professionals say they use texting for business, B2B organizations have been a bit slower on the draw, compared to B2C, when it comes to adopting an SMS marketing strategy. 

Admittedly, ‘best practices’ for B2B organizations interested in implementing SMS marketing will look a bit different than B2C tactics. After all, B2C communications are business-to-consumer, whereas B2B communications are business-to-business. 

That key difference will obviously impact the customer persona; additionally, the ‘promotional’ messaging will look a bit different or be thrown out the window altogether. Instead of sending mobile coupons like you might when engaging in SMS marketing for B2C, B2B companies will be trying to help push their target closer to a buying decision using other tactics.

However, for B2B organizations that are looking for a way to better generate and engage with new leads, SMS marketing makes for a perfect solution. In this article, we will delve into some of the reasons why SMS marketing is so effective, as well as how this tool can be used by B2B companies!

Is SMS marketing effective?

Absolutely! In fact, we wrote a whole blog article dedicated to answering that very question! Check it out here. We’ll wait…

Anyway! If you have been doing your research on SMS marketing, then you have probably read all about the massive open and response rates, the immediacy of this particular medium and its potential to drive engagement. (If you have not come across those numbers, I highly suggest you check out the aforementioned blog article.)

While those statistics speak to the general power of SMS marketing, they do not necessarily address the specific needs of a B2B organization. Although the emergence of texting was initially dominated by younger generations, it has been the most preferred method of communication for adults for at least six years now. 

And let’s not forget- the millennial generation, who largely grew up alongside the technology we all use today, were born between 1981 and 1996. That means, in 2020, they range in age from 24-39. While the youngest of that generation may still be considered ‘the future’ of the modern workforce, the eldest have been firmly planted in today’s business world for at least a decade, if not longer. 

And according to a recent study, 88% of millennials prefer texting over making phone calls. Whereas texting might have been viewed previously as ‘too informal’ or ‘unprofessional,’ today it is moving right along into the mainstream of accepted business practices!

What about SMS marketing for lead engagement? This tool makes for the perfect way to immediately touch base with potential prospects as soon as you have received their contact information. In fact, 82% of people say they open every text message they receive, so chances are, if you are using SMS marketing to engage with new leads, you will see a positive ROI on this affordable tool.

Now that we have established that B2B organizations can use SMS marketing to their advantage, let’s talk about how this can be accomplished.

Start gathering contact information from prospects

When it comes to SMS marketing, for B2B or B2C, you are only as good as your subscriber list! That means that your business needs to come up with creative ways to gather contact information.

Of course, you have to begin by notifying your current customers of your newly established texting capabilities. We usually recommend that you post opt-in instructions everywhere you can- the homepage of your website, social media pages, email newsletters, flyers at the brick-and-mortar location, etc.

However, as a B2B organization, how can you entice prospects to opt-in? Most B2C companies would offer some sort of monetary incentive- like a one-time discount code or coupon for new subscribers. Given the fact that this particular method is not an option for many B2B companies, you will have to come up with a different type of incentive.

For instance, many businesses publish whitepapers as a part of their overall marketing strategy. Although seen as a marketing tool, whitepapers are often quite useful as educational resources to interested readers. One way to gather contact information is to publish a teaser of your whitepaper to your website and require contact information for access to the entire document. Your business probably already utilizes this tactic for gathering email addresses! Add an additional checkbox to your web form to allow those website visitors the option of subscribing to your SMS marketing list, as well!

We still suggest adding a webform to your homepage for the purpose of gathering phone numbers. However, the added advantage of incentivizing sign-ups through whitepapers or other marketing materials is that you will already have an idea of exactly what that prospect is looking for based on the material they have requested. Getting to know your SMS marketing subscribers in this way will be crucial to sending targeted messaging that converts.

Touch base with new leads right away.

Keep your business top-of-mind with new leads by sending them a simple ‘thank you’ text after they have subscribed to your SMS marketing. This personal touch will go a long way, not only in welcoming new subscribers but also in getting to know them and their needs better.

Your business can even automate your ‘thank you’ messages! Using the website contact form-to-SMS feature through your business texting service, you will receive a text right away when someone has provided their information via your business’ website. From there, you can say ‘thank you’ and lock in your new lead right away!

Send appointment reminders

Time is money, and your business stands to lose money whenever there is a missed or late cancelled appointment. However, with SMS marketing, you can cut down on missed appointments significantly.

Appointment reminders can be sent with little to no extra work on the part of your team. With a scheduled texting feature, you can automate the release of appointment reminders. For best results, schedule the reminder to go out within a 24 hour window of your scheduled appointment. From there, ask the recipient to confirm or reschedule their appointment, and make it possible for them to do so via text. This can be accomplished entirely through text or your business can opt to include a weblink within the reminder message where the recipient can go to complete their confirmation or cancellation.

Conduct surveys

As we stated earlier, getting to know the needs of your SMS marketing subscribers is crucial to sending them targeted messaging that converts. One of the best ways to accomplish this is merely by asking them!

Use the survey texting feature of your business texting service to ask prospects what they need from your text messages and from your business. You can conduct your surveys entirely through text using this feature, making it a quick and easy process for the recipient. As an alternative, you could also include a link within the message that will redirect the recipient to your survey web page.

When it comes to B2B companies, SMS marketing can be just as useful as it is for B2C- you just need to know where to start. Text messaging is already the top communication platform for personal use, and it is on its way up in the business world as well. Get ahead of your competition by jumping on this trend right away!

If you are ready to get started, try our 14-day free trial today!

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How Dog Groomers can use Business Texting?

How_Dog_Groomers_can_use_Business_Texting

People love their pets, and with summer right around the corner, dog groomers are going to be busy getting everyone’s four-legged friends ready for the warmer weather. To help manage the uptick in business, businesses can use business texting for appointments and reminders.

The pet grooming industry has surged in recent years. Overall the industry was expected to grow 5.7% from 2019 to 2025, according to market analysis by Grand View Research. More than 60 million American households own a dog, and pet adoptions are continuing to rise. That means there will clearly be a long term need for reliable dog groomers across the country.

Many dog groomers operate their own small business, which can be challenging to manage. Business texting is a great tool for busy dog groomers who need to focus on their work and keep their business moving forward.

In this post, we’ll talk about how business texting platforms, like Text My Main Number, can help dog groomers successfully manage client demands and bookings.

Allow clients to text their appointment requests

With the majority of Americans now owning cell phones, it makes perfect sense that businesses would offer more mobile friendly ways to get in contact with their clients. Dog groomers who need to manage multiple appointments through the day can use a business texting service to receive appointment requests to their main phone number – in addition to voice calls and online orders.

Texting is a great option for busy pet owners as well. For example, as soon as a dog owner sees that their dog needs a bath or a hair cut, they can text their groomer to request an appointment. In return, the groomer can tell the owner which days or times work best for their schedule. Business texting can save both sides a lot of time on the phone, and maybe a few hours of playing phone tag, to book a grooming appointment.

Confirm appointments with clients ahead of time

It’s not unusual for pet owners to accidentally forget that they made a grooming appointment and not show up. Although it is a simple mistake, these no-shows can cost your business money, and possibly result in charges for the dog owner for missing the appointment as well.

To avoid no-shows from happening in the future, dog groomers can send out an automated text message reminder to clients a day or so before their scheduled grooming appointment. That way, the pet owner will be less likely to forget to bring their dog to the groomer at the scheduled time.

Ask quick questions via text to save time

Every dog owner has different preferences when it comes to how their dog gets groomed, which can be a lot to keep track of for one dog groomer.

Groomers who are in a rush may not have time to stop what they are doing to call the owner for an answer to a quick question, but with business texting, dog groomers can just send the owner a quick text to clear up any last-minute questions they have while they’re working.

Remaining in contact with owners during their pet’s grooming appointment helps keep them in the loop and ensures they get the exact service that they want. In the end, you’ll have a happy client and maybe a larger tip for your care and attention to detail.

Text owners when their dog is ready to get picked up

On average, it takes about two or three hours to complete a full grooming service, so owners often just drop their pet off at the groomer and leave to go about their days.

However, busy dog groomers may not have time to call owners on the phone and tell them that they can come pick up their pet as soon as possible. Business texting platforms, like Text My Main Number, allow dog groomers to create text message templates that groomers can personalize and use when they need to send out reminders for owners to come pick up their dog at the end of their grooming session.

Set up scheduled reminders for owners to book their next groom

Most people get their pets groomed on a regular basis, but sometimes owners can lose track of time between grooming appointments.

A dog groomer using business texting can schedule text messages weeks or months in advance to remind owners when it’s time to schedule their next grooming appointment. This added convenience keeps your grooming clients returning on a regular basis with very little effort on your part. Scheduled reminders are also a good way to make sure pets are feeling their best and don’t go too long without a full groom.

Announce specials and discounts

Dog groomers can use business texting to announce any special offers, sales, or seasonal discounts to generate more business for themselves.

Texting can also be a great way to introduce new products or services you are offering, particularly if you also sell grooming products or pet supplies. Be sure that your clients consent to receiving these types of promotional text messages from you, and that you only send messages when you have something specific to announce.

In conclusion

As the pet grooming industry grows, groomers need to find creative ways to keep up with the more demanding pace. Business texting is an affordable tool for groomers to use to help schedule appointments, set reminders, and stay in contact with clients. Plus, you don’t have to purchase any special equipment or get a new phone number to send and receive text messages to your existing business phone number. Services such as Text My Main Number can help set up texting for your dog grooming business today.

To learn more about business texting, visit the Text My Main Number blog for even more information.

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4 Ways to Use Automation to Step Up Your SMS Marketing for the Holidays

4 Ways to Use Automation to Step Up Your SMS Marketing for the Holidays

As we enter the last few months of 2020, many businesses are getting ready to implement their holiday strategies and campaigns, including those that utilize SMS marketing.

One of the things that is so useful about SMS marketing is the potential to automate many aspects of a campaign and therefore, save significant time and manpower implementing said campaigns. If your business has set up SMS marketing through a business texting service, automation could be the answer you are looking for to step up your efforts this holiday season.

Read on to find out how to use automated SMS marketing features to benefit your business during the holidays and all year round!

4 Ways to Use Automation to Step Up Your SMS Marketing for the Holidays

Automated replies to new subscribers

We are going to start with the assumption that your business is seriously pushing your SMS marketing list in anticipation of holiday campaigns. If you have already made plans to do so, feel free to skip ahead.

However, if your business is not already planning to ramp up its list building efforts, we suggest that you change that today! SMS is a natural solution to build an omnichannel marketing strategy and direct the attention of your target audience straight to your products and/or services.

Once you have a plan in place to gain new SMS marketing subscribers, you will want to set up processes to connect with those customers right away. With the auto reply feature, available through a business texting service, you can customize automated reply templates to respond to messages based on specific keywords texted to your business phone number.

For instance, perhaps your business allows customers to opt-in to SMS marketing by texting the keyword ‘JOIN’ to your phone number. You can set up your platform to reply automatically upon receipt of that keyword to acknowledge the new subscriber as soon as possible.

It is valuable to your business to make this connection with new subscribers right away! Automate a quick ‘thank you’ message, and be sure to immediately deliver on any incentives that were promised to new SMS marketing subscribers. Customers will certainly appreciate the recognition and, of course, they will appreciate the reward, as well.

Schedule seasonal content and/or holiday drip campaigns

If your business is running just one SMS marketing campaign, you could be missing out on all the personalization features that this tool has to offer. Many businesses cater to different demographics or customer personas. Therefore, in order to get the most out of SMS marketing or any marketing tool, you may need to run several versions of the same campaign.

You can see how this can quickly become overwhelming. However, with scheduled texting, you can take some time to set up each campaign targeting different customer personas and schedule them out in advance. Utilize customer segments, either through your business texting service directly or an integration with your current CRM, to target the right customers with the right messages.

With scheduled texting, you can plan your targeted drip campaigns or non-promotional content ahead of time- giving you more time to actually run your business!

Remind customers of their abandoned cart

In a year like 2020 in which so much retail shopping has actually been done online, the term “window shopping” can sound like a thing of the past. However, customers enjoy window shopping as much as ever- it just looks a bit different.

Many consumers will peruse a website, adding products to their shopping cart, without actually intending to buy something right away. In fact, in March 2020, 88.05% of online shopping carts were abandoned.  

The very first step your business should take in improving its abandoned cart rate is to optimize the checkout process. Ensure that the process is quick and seamless in order to make up some of that lost revenue that you may be experiencing. Something as simple as optimizing the checkout process can boost its conversion rate by 35.26%.

Once you have optimized the checkout process, consider reminding your customers of their abandoned cart via SMS. SMS marketing boasts a click-through rate of 19%, compared to just 4.2% for email. And with 79% of smartphone users making a purchase decision based on SMS opt-in or similar mobile device services, it stands to reason that your business’ best chance of recovering abandoned carts exists within text reminders.

After a cart has been left untouched for a few days, set up your business texting platform to automatically shoot a friendly reminder to that shopper. Stop leaving money on the table, and start using SMS marketing automation to improve your sales this holiday season!

Use survey texting to improve the customer experience

After a customer has completed and received their online or in-store purchase, your business should immediately ask them to complete a customer survey while the experience is still fresh in their minds. With survey texting, it has never been simpler or faster to conduct surveys in a way that won’t take up too much of the customer’s time. 

The integrated text response feature through Text My Main Number’s platform will allow you to set up multi-level automated replies to collect important customer feedback data. Not only will automation make this process seamless, but your customers will have a secure way to give honest responses.

Collecting customer feedback is crucial to improving the overall customer experience- something every business should concern itself with. With so much going on around the holidays, automating this process will help you to collect vital data without taking up any more of your attention.

The holidays can be overwhelming, but with automated processes available through a business texting service, this time of year can also be incredibly rewarding. Use these tips to provide a better experience for customers and a more fruitful 2020 holiday season for your business.

If you haven’t set up your business texting service yet, what are you waiting for? Start your 14-day free trial with us today!

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Landline Texting for CPAs: What to know

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Few people look forward to the hustle and bustle tax season more than CPAs, and a landline texting service can make it easier to connect with clients and juggle the onslaught of appointments.

Landline texting allows any CPA to text clients from his or her main business phone number without needing to purchase additional equipment or add a new phone line. Simply use a business texting platform such as Text My Main Number to use your landline or main business phone number to send and receive text messages.

Statistics show that most consumers prefer texting over other forms of communication, including phone calls and emails. With a business SMS plan, CPAs can add an extra layer of convenience for their customers as well as an additional tool to improve your office workflow during the hectic tax season.

In this post, we’ll talk about how CPAs and other tax professionals can adopt texting and use it to their advantage. 

Texting frees up time for your business

Have you ever wondered how much time you and your staff spend talking on the phone, confirming appointments, and answering client questions day in and day out?

CPAs can probably understand how that time can add up. Finding realistic ways to reduce the time spent on the phone means there’s more time to grow the business, follow up with valuable clients, or take some time off to relax.

Texting gives you back the time you’d otherwise spend talking on the phone with chatty clients or leaving countless voicemails.

You can simply use your mobile device or computer to send and read text messages through your business’s main phone number. Check messages when you’re between meetings, grabbing coffee, or taking a walk. Since you can connect to texting platforms on any approved mobile device, you can step away from your office for a quick walk or to grab lunch with a client and not miss a message. 

It’s also easy to set up bulk, automated text messages to confirm appointments, send reminders, and say thank you. It’s also a good way to nudge your clients early on in tax season to get their filings in so you’re not left with a mountain of work just before the deadline.

If you tend to receive the same questions, you can set up auto-replies based on specific keywords, create and save message templates, or set multi-automated replies with Text My Main Number’s intuitive Integrated Text Response feature that helps you collect data for your business.

CPAs can get their filings in sooner

One of the most challenging parts of tax season is running down clients for information they lost or didn’t send to you or your office. This not only eats up time, but it can also be easily forgotten about in the flurry of tax filings you need to keep track of.

Landline texting makes it easy to send a quick message to a client’s mobile phone to remind them to send over a picture of a document over the phone or answer a quick question via text message.

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Easily separate business and personal texts

Handing out your personal cell phone number to clients may be tempting. You want to be easily reachable in case of an emergency, but you are also giving up a little bit of your privacy. Plus, it makes it more difficult to unplug from work if you constantly see text messages from clients rolling in over the weekend or during a vacation.

A business texting plan helps you keep personal and business messages separate by directing text messages to your company’s main phone number rather than your personal cell phone. If you want to check your messages while you’re away from the office, simply log in to your business text messaging platform from any mobile device or computer. 

Text messages keep your schedule manageable

It’s easy for CPAs to start to feel overwhelmed during tax season. With so many appointments and filing deadlines to remember, it can easily turn into a springtime scheduling nightmare.

Business texting allows CPAs to keep a written record of appointments, client questions, re-bookings, and more all on one convenient digital platform. It’s no longer a problem if you and your staff members are away from their desks when a client confirms or changes an appointment. Text messages are saved for later viewing, so you can easily refer back to the message later and make any necessary changes to your calendar.

Texting cuts down on annoying emails

What’s worse than waking up in the morning to 20 unheard voicemails? How about 2,000 unread emails.

Everyone’s email inbox gets cluttered up after a while with messages that range from urgent to unfiltered junk. During tax season, a CPA’s email inbox is a disaster zone.

You can cut down on those annoying emails by encouraging your clients to text your main number when they want to get ahold of you. There are fewer texts to sort through every day, so you can easily see what you need to know and move on with your busy day.

You’ll attract and retain valuable clients

Young people today have gotten accustomed to doing their business digitally rather than over the phone, whether or not that’s for the best. Offering an option for clients to text your main company number makes your service more appealing to those folks who would rather skip the phone call to set up an appointment.

Clients can simply save your number in their mobile phones and have it on hand whenever they need to speak to their CPA or make an appointment.

To learn more about Text My Main Number and our business texting services, visit our website where you can also reach out to our amazing customer support team or request a free demo.