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10 Amazing Texting to Crisis Landline Number Benefits
10 Texting to Crisis Landline Number Benefits
Although most people use texting to send adorable photos and making plans, the Text My Main Number texting to crisis landline service is putting it to a completely different practice. On the surface, it’s like any other form of asking for help — with just one difference, anyone in need of immediately assistance can privately contact a trained professional without having to speak. Here are some of the enormous benefits texting to crisis landline affords people who are hesitant to vocalize their problem:- Provides a private method to reach out for help
- People are less hesitant to ask for help in desperate situations
- Allows you to get fast assistance
- You can utilize an easy-to-use messaging service
- Delivers an easier way to reach a crisis team
- Has the capacity to save more lives
- Crisis professionals are available at your fingertips in real time
- No special application is required
- Provides an enhanced and efficient support system
- You get a faster response for your immediate need
Teens Prefer Texting to Crisis Landline
Teens favor texting when it comes to talking about intimate issues, says Danah Boyd, an assistant professor of media, culture and communication at New York University. “It’s not that they’re incapable of talking,” Ms. Boyd says. “When they’re in crisis, more often than not, the need for intimacy, the need for privacy trumps all else.”Seniors Prefer Texting to Crisis Landline
While you may assume that a phone call is more personal or professional, research is showing a change in that way of thinking, especially amid people between the ages of 45-70. Phone calls and emails are more regularly being viewed as irritating and invasive. Additionally, people of all ages (including seniors and Baby Boomers), are implementing texting as the preferred communication method at a speedy rate.The percentage of texting seniors is on the rise. According to research:
- People between the ages of 45-64 are the fastest growing demographic on the mobile front. (Nielsen)
- In the 50-64 age bracket, 88% own a cell phone, and in the 65+ age bracket, 74% own cell phones. Amongst all cell phone users, 81% use their cell phones to send text messages. (Pew Internet)
- 60% of over-45-year-olds say that they are just as likely to use texting as voice calling. (Mobile Marketer)
- 60 % of Baby Boomers send text messages. (Forbes)
- People aged 55-64 send and receive an average of 80 text messages per month, and senior citizens 65+ average 32 text messages per month. (Baby Boomers)
- Of Baby Boomers who use text messaging, 57% would have a positive view of a company that offers texting, and 42% agree that it would be convenient for any company to use texting for customer service. (Harris Interactive)
- Texting is on the rise for small businesses, as 58 percent text for business at least once a month. (Forbes and Cisco VNI Update)
- Only 33% even listen to voicemails from business contacts. (Forbes and Cisco VNI Update)
- Over 30% of voicemails linger unheard for 3 days or longer (NY Times)
- On average, Americans exchange five times as many texts as they do phone calls. (Informate)
Text My Main Number Features of Texting to Crisis Landline Number Service:
- A web-based user panel that is easy to use
- Unlimited/Subscription based text messages
- MMS/SMS
- Simple messages
- Mass messages
- Scheduled messages
- ITR (Integrated Text Response)
- Contacts
- Contact grouping
- Multiple user support
- Canned and Auto Replies
- Scheduled Reply
- Quick responses
- No hidden charges
- Real time support
- Reports
What Industry Insiders Say About Landline Texting For Business
Technology Continues to Evolve, and So Should Your Communication Tools
In an ever-changing world where technology is the driving force of communication, phone calls and emails are quickly taking a back seat. Statistics show that approximately 89% of consumers prefer text messaging over phone calls and emails. Because of that, bigger corporations that solely rely on these outdated methods to reach consumers have experienced a decrease in engagement from their public, and in turn, have lost market share.The Public Has Spoken and They Want Brands That are Text-Enabled
People find comfort in texting because it’s quick, easy, and they can communicate on their own time. The typical customer no longer finds it strange to hear from their favorite brands via SMS text. In fact, as larger businesses adapt to this method of communication, the masses will find it easier to embrace their favorite brands on a more personal level. Plus, it’s not much of a learning curve since people communicate more through SMS text than they do an old-fashioned phone call anyway. No one likes waiting on hold when calling a customer service hotline or going through a dozen links on a website to figure out how to get assistance. That being said, it should not come as a surprise that a whopping 81% of consumers have expressed their frustration with the existing forms of reaching customer service for most brands. So, since texting is the preferred communication channel, it would only make sense that brands came up with a solution to close the gap by offering landline texting for business.Text My Main Number Resolves the Communication Challenge
Text My Main Number landline texting for business offers companies the ability to:- Keep your team productive with the easy to use GUI based web solution that empowers you to use progressive text to landline services from anywhere, at any time. It will allow you to manage high-volume viable traffic and assist you in dependably reaching people in a more direct fashion.
- Save resources and time with message templates, scheduled texts, automated replies, group messaging, and send and receive picture messages using your landline number.
- Communicate with customers from any device.
- Organize and sort information with discussion filters, a keyword searching and search function.
- Generate intelligent insights with reports and analytics.
- Shape customer loyalty and drive retention by opening the gateway of two-way communication in a personalized system.
Implementing Landline Texting for Business in 2019
In this mobile-driven world we reside in where more people own a smartphone then they do a toothbrush and nearly all of those smartphone owners are aggressively using it to text more than they do for phone calls, landline texting for business will play an extremely active role in your overall customer experience in 2019. Not only is texting the most used feature on your consumers’ phones, but it’s still growing in acceptance – with the amount of texts sent still on the rise by 7,700% in the past ten years! Clearly, texting is the worldwide language of communication. In 2019, most businesses will be looking for more cost-effective ways to communicate with their public, and landline texting for business is the most efficient way to reach that goal. This alternative form of communication is the best way to connect with your prospects, and the most likely form of communication for consumers to contact you. Text My Main Number is in no way trying to reinvent the wheel, but with the landline texting service THEY ARE greasing the wheel to help your business succeed. By using landline texting, you’ll have the ability to send and receive SMS and MMS on existing business phone numbers. Additionally, you’ll be able to track user engagement information such as track opened messages, replies and more. Implementing this effective communication channel will increase the way you connect with customers, reduce output by employees, and drive more sales faster by boosting response times and enhancing your entire customer experience. Text My Main Number makes it easy for your business to get set up with the texting platform and offers affordable monthly rates for landline texting that allow you to use your existing business phone number to text your prospects and customers.Landline Texting: Advanced SMS Solution for Support Centers
- Customer raises a ticket using the ticketing solution or by callingthe support center
- If the customer calls, they most likely reach an IVR or wait on hold
- Customer finally reaches the support department
- Customer support executives discussthe issue with the client
- The support engineers work to resolve the issue
- Customer sends an SMS to raise an issue
- The text to landline solution sends an automated acknowledgmentmessage to the client and also notifiesthe customer support executive
- The customer care representative opens a ticket and coordinates with the support engineer to resolve the issue
- Customers can use their existing and already advertised main landline or toll free number for texting
- Convenience of texting
- Save time
- Reduce expenses
- Satisfyclients
- Improve customer satisfaction
- Improve customer loyalty
- Neither the support executive or client is tied to a phone
- No long hold times for your clients
Text to Landline: Complete Guide
- You need to fill a simple form, called, LOA (Letter of Authorization). Within 24-48 hours, your number will be text enabled.
- Your service provider will provide you a URL of web based Text to Landline solution along with the login credentials.
- Web based SMS solution
- Remote access
- Graphical User Interface
- Messaging (SMS and MMS)
- Schedule messaging
- Group texting
- Mass messaging
- Keyword based Auto Reply
- Automated Appointment Scheduling
- ITR (Integrated Text Response)
- Signature
- Contact Management
- Mobile2Mobile
- Mobile2Email
- Reports
- Multi User Support
- API Access
- White Label Solution
- And many more
- Prompt response
- Automate communication
- Better Resource Utilization
- Increased productivity
- Save time
- Reduced Cost
- Improved work life balance for staff
- Increased customer satisfaction
- Increased business
- Increased Revenues
- Improved ROI (Return over Investment)
Top 5 Benefits of SMS Solution for Your Business
Top 3 Benefits of Using Landline Texting in Customer Support Centers
- Allow customers to raise a support request
- Provide step by step instructions to customers upon request
- Explain customers about the usage of the product
- Provide automated replies to common issues
- Let customers know when the product has been shipped
- Notify customers after a problem has been solved
- Schedule callbacks or other service requests
- Take feedback
Top 3 Benefits of Landline Texting for Recruiters
Top Benefits of SMS for Your Business
- Fast Delivery Text messages are, no doubt, fast. The receiver of your message gets your message within seconds, once you hit the send button. Do you know the average time that the mobile carriers as well as the mobile services take to deliver a message? Well, it’s 7 seconds only!
- SMS Gets Read The average open rate of email stays between the ranges of 15% to 22%. Also, before anyone sees it, it is more likely to land in the spam folder. On the contrary, the open rate of text messages is strikingly high, that is, almost 98%. Now, that’s impressive! And the best part about texting is that is gets read within 1-3 minutes of receiving them.
- High Conversion Rate There is a staggeringly high rate of subscriber action with SMS. Whatever your text message is about – be it contests or promotions – people are more likely to take action compared to other promotions or marketing strategies.
- It’s Available All The Time These days, people can’t live without their mobile phones. According to studies, 91% of all the U.S citizens have their mobile phones with them all the time. Also, out of five, more than two sleep with their phones. In today’s time, all phones come with SMS features. This makes it possible for everyone to receive and read text messages whenever they get it.
- Flexible platform Do you want to send thousands of text messages to your entire list or send a handful of messages to a targeted group? Landline Texting service is a great option for both. According to the needs of your receivers, you even get to customize your text message campaign. You can send your customers a quick industry update or let them know about the latest discounts – in short, you can make use of SMS for whatever business needs you have.
- Internet Connection Not Required If you send an email to your customers, they will not get to see it if they don’t have an internet connection at that moment. The case is not the same with text messages. SMS does not require an internet connection. So even if your customers have any internet issue, they will still receive your text message.
Top 3 Tools to Run Your Small Business Successfully In 2018
Top 3 Tools to Run Your Small Business Successfully In 2018
How to Handle Business Communication during the Holidays?
Landline Texting to Make Your Landline Smarter
- Contact management
- Contact grouping
- Auto Reply
- Automated appointment scheduling
- Mass messaging
- Group messaging
- Schedule messaging
- Message templates
- Multiple users
- Custom signature
- Reports
Top 3 Benefits of Landline Texting for Hospitals and Medical Facilities
Everything You Need To Know About Landline Texting
- Empower landline to use it at its full potential.
- Use technology to empower business communication.
- Manage professional messages in a more organized way.
- Increase customer satisfaction.
- Keep work life balance.
Landline Texting Service: Use Full Potential of Your Landline
- Schedule message
- Auto reply
- Automated appointment scheduling
- Group messaging
- Mass texting
- Contact management
- Reports
- And more
Benefits of Schedule Message Feature of Text My Main Number: Landline Texting Solution
- Event reminder
- Payment reminder
- Important date reminder
- Appointment reminder
- Critical deadline notification
- Important alerts
- Greetings and Wishes on special days and festivals
- Occasional Tips or message to stay in touch with customers
- And more
SMS to Landline Solution for Hotel Business Empowerment
- Auto Reply: Respond to most frequently asked questions automatically without any constant human intervention.
- Request via SMS: Allow your guest to request room service, beverage, laundry and other requests using messaging.
- Wake up call: Allow guests to raise a request for a wake up call by sending a simple message.
- Contact Grouping: Group guest, staff and vendor contacts based on the common characteristics to send message to all members of a group with one click.
- Schedule SMS: Schedule message of greeting, reminder, booking, checkout, etc. by scheduling it so it can be sent without fail.
- Improve hospitality with a limited staff: With usage of landline texting solution, you can keep your hotel staff free to answer queries and concerns of the guest at the hotel which will contribute in better hospitality.
- Increase response time: The frequently asked questions can be answered automatically so your callers don’t need to wait in long call queue. They can get quick answers.
- Improved resource utilization
- Improved customer satisfaction
- Improved work life balance of hotel staff
- Increased business