Emergencies require quick response times and automated phone messages for roadside assistance is the most convenient form of communication for service members in need. With the Text My Main Number text to business services, your customers no longer have to wait for an agent by phone, endure long hold times, or risk being disconnected due to being in a poor service area.
In addition to roadside assistance you can allow your customers to schedule car repair services and maintenance on-the-go by simply sending a text message to request service right to your business phone number.
How the Text My Main Number Business Texting Services for Automobile Service Centers Work:
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Enables two-way text messaging for one or more of your service center’s landline, toll-free, or VoIP business phone numbers.
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Provide personalized customer service using SMS & MMS to communicate.
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Manage and store communication data via a user-friendly GUI admin panel.
The Text My Main Number automated messenger services facilitate your ability to locate your customer, find nearby resources, assess the emergency, and provide the desired support.
Your auto service center staff can also use the Text My Main Number automated messenger to send SMS to clients about:
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Service appointment reminders
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Contract renewal reminders
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Appointment confirmations
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Car pick-up and drop-off information
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Repair status updates
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And many more
Key Benefits of Automotive Texting Services for Automobile Service Centers:
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Provide customers with real-time support during emergencies
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Advanced communication platform for customers and staff
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Automated options for reminders
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Better utilization of resources
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Increased productivity
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Remote access to system
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24*7 communication support
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Reduced appointment cancellations
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Improved time management
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Cost-effective business tool
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Increased profits
Key Features of Business Texting Services for Automobile Service Centers
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Car or vehicle pickup request in case of breakdown
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Pre-scheduled oil change reminders
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Answer questions about available services
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Answer pricing inquiries
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Schedule appointments for car maintenance
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Request the status of their car repair
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Cancel existing service appointments
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Reschedule service appointments
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Provide feedback
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Send simultaneous SMS to multiple numbers
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User friendly and web-based admin panel to manage SMS
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Import/Export contacts
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Manage contact lists
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Contact grouping
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Group Messaging
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Send bulk SMS/MMS
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ITR (Integrated Text Response)
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Auto reply
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Canned reply
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Schedule outgoing messages
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Multi-user options
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Easy subscription options
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Ongoing support
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History of communication
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Reporting options
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Refer your services to friends and family
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And more