Landline Texting Solution features’ Utilities for Hotels are listed below:
- Auto Reply: Respond to most frequently asked questions automatically without any constant human intervention.
- Request via SMS: Allow your guest to request room service, beverage, laundry and other requests using messaging.
- Wake up call: Allow guests to raise a request for a wake up call by sending a simple message.
- Contact Grouping: Group guest, staff and vendor contacts based on the common characteristics to send message to all members of a group with one click.
- Schedule SMS: Schedule message of greeting, reminder, booking, checkout, etc. by scheduling it so it can be sent without fail.
Key Benefits of Hotel Landline Messaging Solution:
- Improve hospitality with a limited staff: With usage of landline texting solution, you can keep your hotel staff free to answer queries and concerns of the guest at the hotel which will contribute in better hospitality.
- Increase response time: The frequently asked questions can be answered automatically so your callers don’t need to wait in long call queue. They can get quick answers.
- Improved resource utilization
- Improved customer satisfaction
- Improved work life balance of hotel staff
- Increased business
Our executives can help with more details and benefits of the landline messaging solution for hotel. Contact us for more details.